外観

ホテル ローレレイ ロンドレスの口コミ

5 out of 5

口コミ

9.8

最高に素晴らしい

評価 10 - 152 件の口コミ中 129 件が非常に良い" "
評価 8 - 152 件の口コミ中 18 件が良い" "
評価 6 - 152 件の口コミ中 3 件が普通" "
評価 4 - 152 件の口コミ中 2 件が不満" "
評価 2 - 152 件の口コミ中 0 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.4/10

設備とサービス

9.8/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Romeo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent all around. Staff was top notch. Breakfast, room, location - all wonderful. Took my daughters on an Italy trip and Hotel Lorelei was, by far, their favorite place. Would stay again!!!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Alla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful Hotel, good location, nice service. We would definitely stay again!

10/10 (非常に良い)

Gonzalo

カップルで旅行, 家族旅行
良かった点 : 設備とサービス
Great !!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Melani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have just left Lorelei Londres after a 7 night stay. It is our first time to Italy and we started here. The Hotel and staff are simply wonderful. Always extremely helpful and couldn’t do enough for us. We had a junior suite room with a balcony and jacuzzi with amazing views of Sorrento. The Restaurant staff were just were all wonderful, and Valentina was just a wonderful bright and cheery face to see every morning. After the 2nd day she knew our breakfast preference and always brought us the cake of the day. Edna made our amazing coffees every morning also knowing our preferences. Restaurant for breakfast does not open till 7am however Edna made us a take away this morning prior to 7 as our transport was picking us up at 7am. Location was just perfect approx 15 mins walk into main town Sorrento. The sunset bar was simply Devine overlooking the bay of Sorrento. I would absolutely stay here again.
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Roman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property, do yourself a huge favor and eat dinner at their Michelin star restaurant. The staff was extremely kind and knowledgeable. Beautiful views off our balcony.
2024 年 3 月に 1 泊滞在
Hotel Loreleiからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Mr. Roman,thank you so much for your kind words about our hotel and restaurant.We are glad you enjoyed your time here with us.We hope to see you soon. Best wishes!

10/10 (非常に良い)

Stacey

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Sonja

2023 年 12 月に 7 泊滞在

10/10 (非常に良い)

Wayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great water view. Close walk to city square and train station. Concierge were very helpful with any questions, gave great suggestions for dinning options within walking distance and very personable. Breakfast staff and food were great.
2023 年 12 月に 4 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Mr.Wayne,thank you so much for all your kind words about our staff and hotel.We really appreciate your feedback.We hope to see you again soon.Best wishes!

10/10 (非常に良い)

Manav

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hospitality, good food and beautiful rooms with even prettier views.
2023 年 11 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Mrs.Manav,thank you again for choosing our hotel.We really appreciate your kind words about our hotel.We hope to see you again soon.Best wishes!

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service View Breakfast
2023 年 11 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for your kind feedback.We hope to see you soon.Best wishes!

10/10 (非常に良い)

Jeanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was second to none. Exceptional! Breakfast at the hotel was some of the best I’ve ever had. Loved our balcony hot tub. Great area, close to everything.
2023 年 11 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you so much for your kind words about our staff and breakfast.We are really happy that you enjoyed your room too.We hop to see you again.Best wishes!

10/10 (非常に良い)

Igor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 7 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 (非常に良い)

Jeanette

2023 年 10 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

8/10 (良い)

elena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
beautiful
2023 年 10 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you so much for choosing our hotel for your stay in Sorrento.We hope to see you again.Best wishes!

10/10 (非常に良い)

Elizabeth

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel ever!!
Every thing was beyond expectations.
2023 年 10 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Mrs. Elisabeth,thank you so much for your kind words about our hotel.We are glad you enjoyed your time here with us.We hope to see you soon.Best wishes!

4/10 (不満)

Michele

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Jack

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel - Superb!
Absolutely brilliant hotel. We stayed for 3 nights during our visit to Sorrento and the hotel is stunning. They have really classy and tastefully designed interiors. We stayed in the junior suite, the room was spacious and bright with its own wraparound balcony which boated an outside jacuzzi bath, sun loungers and a table and chair. The views are stunning and the staff were just incredible and could not do more to make our stay perfect. The attached restaurant is a must-visit and the breakfast is very very good. Absolutely 100% worth staying and we will certainly come back again!
View from balcony of Vesuvius
View from Sunset Bar
Marina piccola
Hotel
2023 年 9 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Mr&Mrs. Meddings,thank you so much for all your kind words about our hotel and our staff.We always try to do our best to satisfy all our guests' requests, letting their stay memorable.We really appreciate your feedback.We hope to see you again soon with your children.Best wishes!

10/10 (非常に良い)

Heather Rose

2023 年 9 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 (非常に良い)

Anne r

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked early for our trip and found that the room rate dropped significantly as the date of the trip neared. We had a lovely room with a gorgeous view and small terrace. The staff are amazing and the outdoor patio for breakfast has a breathtaking view.
2023 年 8 月に 4 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Mrs. Anne,we are glad you enjoyed your stay with us, and we really appreciate your kind words about the hotel and especially about our staff.We try to always do our best to let our guests'stay memorable.We hope to see you soon again.Best wishes!

10/10 (非常に良い)

Walter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was spectacular! The staff was attentive, courteous and very respectful! The beach club was very enjoyable too. We had a magical stay!
2023 年 8 月に 6 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Mr,.Peter,thank you very much for all your kind words about our hotel and staff.We hope to welcome you back soon.Best wishes!

10/10 (非常に良い)

Duane

2023 年 8 月に 4 泊滞在

4/10 (不満)

Darrin

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is in am incredible location. The views and balconies are incredible. However, our room had a bad odor eminating out from the bathroom that got continually worse as our stay progressed (we stayed 4 days). The staff swemed surprised when we broufht it up and saod they would look into it. They said thwy fixed it after we came back from am excursion but never said how. The smell quickly came back. In addition, everytme we called room service or the front desk they had to call us back later because they didn't know how to help us and had ro ask somebody (even just for simple drinks like amaretto). Housekeeping also would only partially freshen up our room. We had to constantly ask for towels,.or soap, or water, even after they had serviced the room. Overall,.the staff was friendly but did very helpful. When we asked for a taxi to town or a car service ww asked foe only those who took cards but they kept setting us up with those who didn't take cards. This place has potential but really missing out on the important details that falls in line with a luxury resort on the Amalfi Coast.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Jose、Miami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff, specially Maria in the front desk.
2023 年 7 月に 5 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Mr. Jose,thank you again for have chosen us.We really appreciate your kind words about our staff.We hope to see you soon.Best wishes!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
From before even stepping onto the property we were treated with the most incredible service. Luana & Maria would respond to any email regarding our stay, reservations, or bookings promptly. They were beyond helpful with planning our itinerary and guiding us. They recommended boats for a trip along the Amalfi Coast & activities such as olive oil tasting, cooking classes, & lemon garden tours. Once we arrived to the property we were greeted with warmest smiles and services. The hotel itself was stunning, with breathtaking views of the sea, Mount Vesuvius, & Sorrento. The rooms were large, spacious, and very clean. Housekeeping always brought us anything and everything we needed. Every morning at breakfast, Valentina, George, & Max would have the biggest smiles and provide us with anything and everything we needed. By the 3rd day of our stay, they would bring our coffees out without us even asking, which was a testament to the hotel’s attention to each guest. The staff down by the beach club and up at the Sunset Bar too were very kind and provided us with exceptional service. We dined at Restaurant Lorelei & the service and food we got there too was exceptional. Mariana explained each dish very well with so much detail, Pepe was helpful with guiding us with the wines, and George, once again, provided us with great service. My family & I had the most amazing 6 nights at Hotel Lorelei Londres. Every meal, sunset, and staff member exceeded our expectations. We can’t wait to return
2023 年 7 月に 5 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Kushali, Ghandi and Yi Family,we really appreciate all your kind words about our staff.We always try our best to let our guests'stay be memorable.Thank you again for all your beautiful feedback.We hope to see you again soon.Best wishes!

10/10 (非常に良い)

Ethan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome staff. They go above and beyond and greet you with smiles. A true standout treat
2023 年 7 月に 1 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you very much for all your kind words.We hope to welcome you again soon.Best wishes!

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
beautiful boutique property with amazing views and a great restaurant
2023 年 6 月に 1 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 7 月 15 日)
Dear Mr. Stephen,we are glad you ejoyed your stay with us.Thank you for your kind words about our hotel and our restaurant.We hope to see you again.Best wishes!

6/10 (普通)

SANJAY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property with great view Staff at reception were quite helpful and pleasant
2023 年 6 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you so much for your kind words about our staff, we always try to let our guests' stay be memorable!Best wishes!

10/10 (非常に良い)

LESSY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The view from each room is simple the best of Sorrento , the rooms are very spacious for Europe , extremely clean, and is located in very quiet street but not far from the center , only 10 minutes walk from main port
Maria Espositoからの返信 (投稿日 : 2023 年 6 月 18 日)
Thank you very much for your kind words.We really appreciate them.We try to do our best to let our guests be satisfy and to let thir stay memorable.We hope to see you again.Best whishes!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful views
Room was nice. It is a little walk to the center of Sorrento but we didn’t mind that. Rooftop bar has a beautiful view. Rooms have a beautiful view as well. Restaurant Lorelei that has one Michelin star was good. Overpriced… but I suppose that’s to be expected give Michelin rating.
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Mrs. Michelle,thank you again for staying in our hotel.We hope to welcome you back soon.

10/10 (非常に良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great views, amazing restaurant, friendly staff. An awesome experience all around
2023 年 5 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Mr.Matthew,thank you for your feedback and for your kind words about our staff.We hope to welcoming you back soon.Best regards

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Mrs.Keith,thank you for your feedback.We hope to welcoming you back soon.Best regards

8/10 (良い)

Rita

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Not a bad thing to say about the property BUT I strongly suggest not booking any excursions through the hotel. We booked a private driver and tour guide for Vesuvius and Pompeii through the hotel. Our private driver was a disaster…not even knowing we were supposed to go to both destinations. After taking us to Pompeii, he basically refused to take us to Vesuvius and instead took us to a restaurant of his choosing and then to a coral factory which was basically his attempt to get us to buy jewelry we didn’t want and then cutting the trip short by 2 hours. He tried to tell us that Vesuvius was closed due to high winds which was not substantiated by the Vesuvius National Park website. Even though I complained upon return, the hotel gave us a token discount. In the end we paid 550 Euros the cost of Vesuvius park tickets for a trip to Pompeii and back…very disappointing given the level of hotel and unfortunately was a black mark on an otherwise pleasant stay.

10/10 (非常に良い)

Diane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
C’est le Lorelei qui a rendu notre séjour à Sorrento mémorable. Tout d’abord le personnel extraordinaire, souriant, toujours dévoué à notre bien-être et ce à tous le niveaux. Un service de grande classe, de grands hotels. L’équipe de Sascha à la restauration, que ce soit au déjeuner, au lunch, au resto Lorelei ou au Sunset bar est hors du commun et offre Vraiment un service remarquable, une cuisine excellente. To top it all, la vue époustouflante ou que vous soyez dans l’hotel fait l’envie de nombreux touristes qui s’arrêtent sur la rue. les chambres sont modernes, propres, très agréables et rien ne manque. Si je reviens dans la région ce sera l’endroit ou je retournerai. Notre expérience à Sorrento n’aurait pas ete la meme sans le Lorelei, merci à toute l’equipe pour toutes les attentions!
2023 年 5 月に 6 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 10 日)
Merci beaucoup pour votre aimable et agréable avis.Nous espérons vous accueillir bientôt!

10/10 (非常に良い)

Philippe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Remarquable hôtel, bien placé à proximité du centre, de la gare et du port, face à la mer. Prestation générale de très bonne qualité à tous points de vue. Cela vaut largement le prix demandé ! Un excellent séjour
2023 年 5 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 10 日)
Merci pour votre aimable critique.à bientôt!

10/10 (非常に良い)

rajesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, very friendly staff. Maria and her team were excellent. Looking forward to our next visit
2023 年 5 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 10 日)
Thank you for your kind review.We hope to welcoming you again soon.

10/10 (非常に良い)

JOHN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 Star Hotel On the Waterfront
It was a beautiful hotel in a beautiful location! It would be hard to find anything negative about the place
2023 年 5 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 5 月 10 日)
Thank you very muhc for your kind words.We hope to see you soon.

10/10 (非常に良い)

JON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent ? Maria, at the front was helpful in arranging cabs and directions to certain locations. A beautiful location also! Jon & Lisa T
2023 年 4 月に 2 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Mr. & Mrs. Templeton,Thank you.we really appreciate your kind words about our staff member and the hotel.We hope to welcome you back soon.Best regards,

10/10 (非常に良い)

paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Maravilhoso
Incrível! Melhor hotel que já fui. Restaurante espetacular
2023 年 4 月に 3 泊滞在
Maria Espositoからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Mrs.Paula,Muchas gracias por las bonitas palabras sobre nuestro hotel y nuestro restaurante.Nos vemos pronto, Adios

10/10 (非常に良い)

Max

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location and staff.
2023 年 4 月に 5 泊滞在
Mariaからの返信 (投稿日 : 2023 年 4 月 15 日)
Thank you very much for your feedback.We hope to see you again.Best regards!

10/10 (非常に良い)

Rocky、Locust Valley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views and restaurant

10/10 (非常に良い)

Gerald J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxurious Seaside Stay
Christmas in Sorrento was an experience to remember. The hotel staff was welcoming and warm. The restaurant is world class with a Michelin Star to prove it. The room was amazing with a seaside view from our balcony. We would go back in a heartbeat.
2022 年 12 月に 3 泊滞在

10/10 (非常に良い)

Ryoko

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a small boutique hotel and the amenities are less that what you would find in other 5 star hotels. This hotel gets a great review from me due to the Restaurant within the hotel. Food and service by wait staff were of high quality, warm and caring. They do room service using the same kitchen as well. When traveling for a long stretch, great food in your room is a nice welcome and this hotel delivered ! Thank you ! Truly enjoyed the stay !

10/10 (非常に良い)

Robert J

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect.
2022 年 11 月に 4 泊滞在

10/10 (非常に良い)

Jeffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is gorgeous. I would definitely stay again. Staff is awesome, very attentive, food is amazing. Book the ocean view it is worth it!
2022 年 11 月に 4 泊滞在

10/10 (非常に良い)

Keegan

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What an amazing stay! We had such an incredible time it makes me want to go back to Sorrento and the Lorelei so soon! Can’t recommend it enough!

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a beautiful hotel, situated a few minutes walk from Sorrento centre. It is on the cliff edge, so the views of Sorrento, Naples and Vesuvius were amazing. The bed was one of the most comfortable I have stayed in when travelling. The hotel has recently been refurbished so looks amazing. All the staff were so friendly and helpful. Being a Michelin star restaurant, all the food was exceptional. Even breakfast was a huge step up from any hotel you normally eat in! A truly great hotel all round.