施設の正面

ソノラ インの口コミ

3.5 out of 5
ソノラ イン
160 S Washington St, Sonora, CA

口コミ

7.6

良い

評価 10 - 1004 件の口コミ中 334 件が非常に良い" "
評価 8 - 1004 件の口コミ中 323 件が良い" "
評価 6 - 1004 件の口コミ中 182 件が普通" "
評価 4 - 1004 件の口コミ中 97 件が不満" "
評価 2 - 1004 件の口コミ中 68 件が非常に不満" "

7.6/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

MASAKI

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
こ綺麗
結構綺麗ですし、なかなかよかったです。
2018 年 11 月に 1 泊滞在
Sonora Innからの返信 (投稿日 : 2018 年 12 月 1 日)
thank you :)

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
雰囲気は良い
雰囲気はいいですが、年季が入っている建物らしいので、色々不具合もありました。エレベーターが使用できませんでしたが、二階だったので特に不自由は感じませんでした。
2018 年 1 月に 1 泊滞在

10/10 (非常に良い)

Anita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has maintained it early century appeal. The room was small but adequate for the three of us as my daughter was traveling with us. The staff were very accommodating.
2024 年 5 月に 3 泊滞在
Kristiからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Anita!Thanks so much for your awesome 5 out of 5 stars review. We greatly appreciate you trusting us for your lodging needs and look forward to seeing you again.Have a lovely evening!Kind regards,FDA - KB

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly and helpful staff - the door keys failed but she quickly got a working room key.
2024 年 5 月に 1 泊滞在
Kristiからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Anita!Thanks so much for your awesome 4 out of 5 stars review. We greatly appreciate you trusting us for your lodging needs and look forward to seeing you again.Have a lovely evening!Kind regards,FDA - KB

10/10 (非常に良い)

Nipun

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at Sonora Inn was amazing, safe and welcoming. The staff of this hotel is so kind and helpful that they would really bother for their customer. Alexandria, who was there at front desk, made sure about our smooth check-in and generously responded to all of my questions. This supportive gesture was really appreciable. Apart from her as well, the two guys at front desk (during breakfast time) were supportive. Rooms are really big with all facilities you expect as a guest and even if something is missing, then staff would make sure to resolve or answer your questions properly. Property looks good and well maintained.
2024 年 5 月に 1 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Nipun,Thank you for your online review!I wanted to personally reach out to you to say thank you for taking the time to leave a review about your recent stay at our property. We are thrilled to read that you found our staff to be kind and helpful, as well as our property well maintained.Your feedback is truly appreciated and it means a lot to us. We are always striving to provide the best experience possible for our guests, and it is wonderful to hear that we are meeting that goal.If you have any additional feedback or suggestions, feel free to reach out to us. We are always looking for ways to improve and enhance our guests' experience.Thank you once again for your review and we hope to welcome you back soon!Warm regards,AlexandriaFDA AgentSonora Inn(209) 532-2400

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very friendly and the room was as clean as one could ask for an old hotel.
2024 年 5 月に 1 泊滞在
KEからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Valued Customer,Thank you for taking the time to leave us a review online. We are thrilled to hear that you found our staff to be very friendly and that the room met your standards for cleanliness, especially considering the age of the hotel.We strive to provide top-notch service and a comfortable stay for all of our guests, and it is feedback like yours that motivates us to continue doing so.If there is anything else we can do to improve your experience in the future, please do not hesitate to reach out. We look forward to welcoming you back on your next visit.Warm regards,Sonora Inn FDA-KE

8/10 (良い)

Paul、San Diego

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The hotel is 80 years old, so it's dated, and needs a number of updates & renovations, BUT ... this is Motherload country, & there are many hotels that are 4-star. The location is fantastic, & there are enough stores, restaurants, gas stations in Sonora to take care of all your needs. You can't beat the price for the location. We'd recommend the place, keeping in mind that there are tight quarters in the room & you'd best be prepared to get breakfast down the street. The staff was always present & helpful. Need anything, then just ask them!
2024 年 5 月に 3 泊滞在
Kristiからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Paul!Thank you for your kind review of 4 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs and we look forward to seeing you again.Have a lovely evening!Kind regards,FDA - KB

2/10 (非常に不満)

Al

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dogs barking stink no soap phones not working no ice machine
2024 年 4 月に 3 泊滞在
FDA - MCからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Al,Thank you for your candid feedback I am very sorry to hear that your stay at the hotel was not up to your standards. Please note, this information has beenpassed on to our concerned staff.We constantly strive to offer the best experience possible.Best Regards,

10/10 (非常に良い)

Tina

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great area.
2024 年 4 月に 1 泊滞在
Kristiからの返信 (投稿日 : 2024 年 4 月 26 日)
Hi Tina!Thanks so much for your awesome 5 out of 5 stars review. We greatly appreciate you trusting for your lodging needs.Have a lovely evening!Kind regards,FDA - KB

4/10 (不満)

Brenda

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Room with queen bed extremely small. Bathroom very old and very small. No closet to hang clothes or get an extra blanket. Room cold, no wY to control temperature. Noise from busy street outside.
2024 年 4 月に 1 泊滞在
Kristiからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Brenda,Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. Your feedback helps us identify the areas in which we can improve. At present we're taking steps to upgrade our room facilities, and also implementing our utmost care in our appliances.We look forward to having another opportunity to make amends and deliver an unforgttable exerience to you.Kind regards,FDA - Sonora Inn Team

8/10 (良い)

robert

Great location, clean.
2024 年 2 月に 1 泊滞在
Nicholas FDAからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Robert,Thank you for taking the time to leave a review of your recent stay at our hotel. We genuinely appreciate your feedback and are thrilled to hear that you found our location to be great and the hotel to be clean.On behalf of the hotel staff, we are committed to providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations during your stay.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Nicholas FDA

4/10 (不満)

Tracy

2024 年 2 月に 1 泊滞在
Kristiからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Tracy,We're so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at hello@thesonorainn.com.Thank you and have a wonderful evening.Kind regards,FDA - KB

6/10 (普通)

Kimberly、Atwater

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Traffic noice is pretty bad. Elevator was out of service. Lightning in the room was poor. The window shade is too light. Bed was comfortable.
2024 年 2 月に 1 泊滞在
IMからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Kimberly,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.We are sorry to hear that you found the traffic noise to be disruptive and that the elevator was out of service during your stay. We understand how important it is to have a peaceful and seamless experience while staying with us, and we regret that we fell short in meeting your expectations in this regard.Additionally, we appreciate your feedback regarding the lighting in your room and the window shade. Your comments have been shared with our maintenance team for further review and improvement.On a positive note, we are pleased to hear that you found the bed to be comfortable. We strive to provide our guests with a comfortable and enjoyable stay, and it is always rewarding to receive positive feedback about our amenities.Please know that your feedback is incredibly valuable to us, as it helps us to identify areas where we can improve and better serve our guests in the future.We hope to have the opportunity to welcome you back to our hotel in the future and provide you with a superior experience that exceeds your expectations.Thank you again for sharing your feedback.Warm regards,Sonora Inn Team, FDA IM

10/10 (非常に良い)

mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly very helpful and the room, bed were great very comfy for two. My only complaint is the bathroom was extremely small other then that I would stay again.
2024 年 2 月に 1 泊滞在
FDAからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Mary,Thank you for trusting us and takingyour time to leave a review. We are pleasedto hear you enjoyed your stay. We hope to see you the next time you're visiting the Sonora area.Kind regards,FDA MR

4/10 (不満)

Carla Jean

家族旅行
気になった点 : 施設のコンディションと設備
It was freezing in the halls, it took 5-10 minutes for the water in showers to warm up, then had to keep it full hot water to take a shower. The forat room they tried to put us in was so small my suitcase couldnt roll on the side of a queen bed. Bathroom was so small if you sat on the toilet your forhead touched the sink.
2024 年 2 月に 3 泊滞在
IMからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Carla, We wanted to take a moment to address the concerns raised in your recent review of our hotel.We are truly sorry to hear about the issues you experienced during your stay with us. Please accept our sincerest apologies for any inconvenience caused by the temperature in the halls and the water heating situation. Rest assured, we have taken note of your comments and will work to resolve these issues promptly to ensure a more comfortable experience for our guests in the future.Furthermore, we apologize for the inconvenience caused by the size of the first room you were assigned. Our team will take this feedback on board to ensure that all of our guests are provided with accommodations that meet their needs and expectations.We value your feedback and appreciate you bringing these matters to our attention. If there is anything else we can assist you with or if you would like to discuss your stay further, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Sonora Inn Team, FDA IM.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weird service
Was a good stay but they always have the same tired breakfast not much to choose from and in the morning no hot water for a shower I took a Luke warm shower at best or maybe cause the heater was on maybe made it feel that way but also in the morning the guy came around early trying to get all the towels so he could wash them witch I thought was weird it’s like wait till we leave but whatever so he came in got towels out of the bathroom but was only 3 so he said there is only 3 did you steal the others? I said wait what? I said are you serious? Dude there on the bed the remaining 3 towels 2 big and a small one we used then he oh ok I was just joking I said yeah sure you was so go ahead and go we need to finish getting dressed and since you came in here I want an extra hour for our inconvenience so he did but I was like this is crazy to do that
2024 年 2 月に 1 泊滞在
IMからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Michael, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are glad to hear that overall, your stay was good.We are sorry to hear that you were disappointed with the breakfast options and the lack of hot water in the morning. Please know that we will address these issues with our team to ensure that they are rectified moving forward.We also apologize for any inconvenience caused by our housekeeping staff's unusual behavior when collecting towels. Rest assured, we have spoken to our team and will ensure that this type of interaction does not occur in the future.We appreciate your understanding and patience in this matter. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Hotel Management TeamFDA IM.

10/10 (非常に良い)

Karen

小さなお子様連れの家族旅行
I love the history of the old building and they remodeled the rooms so they were very nice and clean. Staff was amazing.
2024 年 2 月に 1 泊滞在
FDAからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Karen,We appreciate you taking yourvaluabe time to leave your feedback. We are pleased to hear you enjoyed your stay,as well as the looks of our newly renovated hotel.We hope to see you soon!Kind regards,FDA MR

10/10 (非常に良い)

Linda

2024 年 2 月に 1 泊滞在
Kristiからの返信 (投稿日 : 2024 年 3 月 24 日)
Hi Linda!Thanks so much for your awesome 5 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs. Have a lovely evening!Kind regards,FDA - Sonora Inn Team

4/10 (不満)

Pierre

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
GO SOMEWHERE ELSE
Hotel is very old and outdated. No microwave in the room or spot for mini-fridge so it just sits in the walkway. The shower handles are broken and not working correctly. Stay somewhere else if you can.
2024 年 2 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Pierre,We're sorry to hear that you had a negative experience at our hotel recently. We take customer satisfaction very seriously, and we apologize for falling short in that area. We are currently undergoing a renovation at our property and with that we are waiting on the correct sized fridges to be delivered. We passed on the inofrmation about the shower handle to our maintenance department. Thank you for your feedback. Best wishes!

10/10 (非常に良い)

claudette

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fun trip
Nick at the front desk was amazing, will book again
2024 年 1 月に 1 泊滞在
FDAからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Claudette,Thank you for taking your time to leave us a review! We strive to make our guest happy.We will be glad to welcome you again!Kind regards,FDA MR

6/10 (普通)

Jack

良かった点 : 清潔度、スタッフとサービス
Rooms are antiquated with window units to heat and cool the room. VERY limited electrical outlets for plugging modern devices. Room was noisy from street noise. Parking situation was confusing and should be better explained in hotel description (parking is in the lot of the hotel behind this hotel because they own both, but that is not readily apparent). “Breakfast” was sparse but clean. Perfect location for downtown access.
2024 年 1 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Jack, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, so we apologize for falling short in these areas. We have updated our property description in regards to the parking lot to better avoid any confusion. Thank you for your valuable feedback as it helps us improve our services. Best wishes,FDS AC

2/10 (非常に不満)

Jim

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay somewhere else.
Super disappointed. Not at all what the pictures show. They are in the middle of remodeling. At least finish the rooms before you rent them out. No outlets, just tape over future plugs. No lights that worked, except the overhead one, which was dim. The new attempt of modernizing the rooms is a failure. This is a historic hotel, don’t make it look like motel 6 (which would have been better). There is no charm to this place anymore. We think there was semen on the walls. Just awful. Stay somewhere else. Front desk staff was no help and did not even apologize when we brought this up. I don’t think they were impressed by the place they worked at.
Not even a light.
Semen on the walls??
Cracked and dirty tile
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

petra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Petra,While we appreciate you leaving us a rating regarding your recent stay with us, we were disappointed to know that you did not have a satisfactory visit. We would have loved to get more feedback from you as to what went wrong so that we can work to improve in those areas. We thank you for choosing Sonora Inn for your lodging needs.Best wishes

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not worth the price
There's nothing quaint or rustic about Sonora Inn, it's just run down and severely dated. Everywhere you look there's shoddy maintenance and outdated junky furniture. The front staff is a joke, especially the clown that works evenings, he's particularly useless. Save your money and go elsewhere. The ONLY redeeming quality about this Inn is its location. Walking distance to all things downtown Sonora.
2023 年 12 月に 3 泊滞在
FDS ACからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear guest,Thank you for taking the time to share your experience with us. We're sorry to hear that your recent visit up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.As for our staff, we strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers recieve the assistance they need.Best regards!

8/10 (良い)

Sandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Sandra,Thank you for taking the time to leave us a rating rom your recent stay. We are so glad you had a great visit. We hope to see you in the future.Best wishes

6/10 (普通)

Cheri

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Very helpful staff. Poor condition, very loud traffic noise.
2023 年 11 月に 3 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Cheri,We are sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. Thank you for your valuable feedback, it will help us make changes for the better.Best wishes,FDS AC

8/10 (良い)

April

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean great staff!
Nice staff. Clean place. Wishwe could have checked in earlier. Ice machine needs to be serviced and a filter.
2023 年 10 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear April,We appreciate the valuable feedback that you left regarding your recent stay with us. We will be passing on your information regarding the ice machine on to our maintenance department to be looked at immediately. Thank you for choosing us for your lodging needs!Best wishes,FDS AC

2/10 (非常に不満)

Mark

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
FDA Anastasiaからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear guest,We are deeply apologetic that we did not meet your expectations. We strive to bring the best service and accommodate our guests needs. If you would like to explain further about why your stay was not enjoyable, we may be able to better accommodate our future guests. Kind regards

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Love that the hotel is old and unique but the room was not very clean. Parking was completely full and we had to park off-site. Bed was comfortable and the staff are very friendly.
2023 年 10 月に 2 泊滞在
Historic Sonora Inn Teamからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear guest,We appreciate the time you have taken to leave us valuable feedback! We are glad you had enjoyed your stay. Aside from the parking lot which we are aware of the inconvenience, but we have been looking into other layouts to improve it. We strive to provide the best experience and wish you safe travels! Warm regards,

2/10 (非常に不満)

Judith

2023 年 10 月に 4 泊滞在
Sonora Inn Teamからの返信 (投稿日 : 2023 年 11 月 6 日)
Hello Judith,We are very apologetic that you did not enjoy your stay! If you would like to reach out and leave valuable feedback, we can improve our services for future guests. Kind regards,

8/10 (良い)

Susan

グループ旅行
良かった点 : 客室の快適度
Early room access.
My friend and I came for a wedding. We were disappointed that we couldn't get into our room early to change our clothes. We did ask for early room access a few weeks before our stay.
2023 年 10 月に 1 泊滞在
Thesonorainnからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Susan,Thank you for providing your feedback and concerns while staying with us. I apologize for the inconvenience regarding an early check in. Currently we are undergoing major renovations at the Sonora Inn and can't do early check ins. We hope to see you again soon! Kind regards,FDA MR

10/10 (非常に良い)

Harlene

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms, comfortable bed, new paint. This is an older building that adds charm. Location was perfect to walk to dining and entertainment. Fun place to visit!
2023 年 10 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Harlene,We appreciate the great feedback that you left us regarding your recent stay. It is great to read that everything was to your satisfaction. The new paint is just the beginning of a huge renovation that we have going on. We hope that you return in the future to see this finished product.Best wishes,FDS AC

8/10 (良い)

Dieskau

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
FDA Anastasiaからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear guest,I hope this finds you well. We truly appreciate your valuable feedback. We hope you choose to stay with us again in the future!Warm regards

10/10 (非常に良い)

Shoaib

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
FDA Anastasiaからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear guest,I hope this finds you well. We truly appreciate your valuable feedback! We hope you choose to stay with us again in the future. Warm regards

10/10 (非常に良い)

Savannah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved staying here!
2023 年 9 月に 7 泊滞在
FDA MR からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Savannah,We're happy you had a fantastic stay with us!Thank you for your trust, we're thankful for amazing customers like you. We hope to see you again soon!Warm regards,FDA MR

10/10 (非常に良い)

Sean

2023 年 9 月に 1 泊滞在
Sonora Inn Teamからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear guest, We appreciate you valuable feedback!Kind regards,

6/10 (普通)

William

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Disappointing stay!
I love the old decor and history of the Sonora Inn, but for the price I paid for the room, I must say I was disappointed. The bed were comfortable and sheets clean, but that was about it. The carpet were so dirty and stained, we put extra towles on the floor to keep our feet clean. There were stains on every wall, the furnishings were dusty, there was mold on the bathroom ceiling, doors and doorhandles were dirty. Frankly, the room was disgusting and unbelievably dirty. There is renovations on going to this hotel, but until they are completed, I cannot recommend this hotel and I would advise against staying here.
Carpet stains
Peeling paint in bathroom
Blood or paint on carpet
Mold on ceiling  in bathroom
2023 年 9 月に 1 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 10 月 30 日)
We are sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our services. Thank you for your valuable feedback, it will help us make changes for the better.Best wishes,FDA AC

8/10 (良い)

William

2023 年 9 月に 2 泊滞在
FDAからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Guest, thank you for sharing your valuable feedback. We hope to see you again soon! Warm Regards, FDA MR

10/10 (非常に良い)

Serah

良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 1 泊滞在
The Sonora Inn Teamからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Guest,We appreciate your valuable feedback. We are glad you've enjoyed your stay!Warm regards

4/10 (不満)

John

気になった点 : 清潔度、施設のコンディションと設備
Dirty carpets
Carpet was the dirtiest I've ever seen in hotel. Elevator was out. Sink got clogged. Staff was pleasant. Recommend not booking until the place is rehabbed.
2023 年 9 月に 1 泊滞在
Sonora Inn FDAからの返信 (投稿日 : 2023 年 9 月 25 日)
Hello John,We are very apologetic for the inconveniences you have faced during your stay with us. We will be looking into them very closely to find a remedy for them.Kind Regards

2/10 (非常に不満)

Dave

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible stay, the elevator not working (apparently out for the past 2 weeks) toilet ran, the sink leaked, the staff argued on the floors for all to hear, the checkout staff was not friendly or apologetic, continental bksft, and coffee was horrible, muffins/bagels staled and the hotel i'm sure is not up to CA codes. Will not return or recommend it at all
2023 年 9 月に 1 泊滞在
Sonora Inn FDAからの返信 (投稿日 : 2023 年 9 月 26 日)
Hello Dave,We are sorry you have experienced so many inconveniences during your stay and we will be looking into them immediately. Thank you for your valuable feedback.

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great option in Sonora, antique and well located
2023 年 9 月に 1 泊滞在
Anaからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear William,Thank you very much for taking time to give us your valuable feedback. We highly appreciate you for the high rates you've given us. We are thrilled to know that you enjoyed your stay with us and we look forward to your future stays.Once again, Thank You and warm regards,

2/10 (非常に不満)

Lupe

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
No elevator. We were on the 3 floor. I have a bad knee
2023 年 9 月に 2 泊滞在
FDS ACからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Lupe,I do apologize for the inconvenience that you experienced due to our elevator being out of service. I do see that we were able to relocate you to our sister property so that we could properly accommodate you. We do hope that the change provided you a resolution. Best wishes,FDS AC

10/10 (非常に良い)

John、Redding

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We’ve stayed here many times, and this place is classic! It’s unique and mystifying and definitely haunted!! We’ve changed our trip itinerary to make sure we spend at least one night there when we visit Yosemite.
2023 年 6 月に 1 泊滞在
FDA ACからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear John,Wow, we appreciate your great review of your stay with us. We love to hear about our guests ghostly experiences!! There is a website where you can share your story, it's hauntedplaces.org. You should check it out. Thank you for staying with us and we are glad you had a great stay.Best wishes,FDA AC

8/10 (良い)

Michel

2023 年 9 月に 1 泊滞在
The Sonora Inn Teamからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Guest,We appreciate your valuable feedback. We're glad you've enjoyed your stay with us. Kind regards

8/10 (良い)

Angelica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice relaxing stay
2023 年 8 月に 1 泊滞在
Sonora Inn Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello,Thank you for taking the time to share your feedback we're truly please we were able to fulfill your expectations. Please don't hesitate for accommodation in the future.Kind Regards

6/10 (普通)

John

良かった点 : 清潔度
2023 年 9 月に 2 泊滞在
FDA ACからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear guest,We appreciate you leaving us a rating in regards to your recent stay with us. We hope that you had a pleasant stay at Historic Sonora Inn. Thank you for choosing to stay with us for your lodging needs.Best wishes,FDA AC

2/10 (非常に不満)

Christopher

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bad deal
This is the worst room I’ve ever stayed in. No windows, bad smelling, dirty. Tiny bathroom with not hot water in the sink that wouldn’t drain. Shower automatically fluctuates between scalding hot and cold.
2023 年 9 月に 1 泊滞在
Sonora Inn / Hotel Lumberjack FDAからの返信 (投稿日 : 2023 年 9 月 4 日)
Hello Christopher, We apologize for any and all inconveniences you had faced during your stay with us. We will be looking into these immediately.Kind Regards,

10/10 (非常に良い)

bonita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoy the pool. Sonora can be a hot place, and the pool is really refreshing. The breakfast is good as well, although the breakfast room could use an air conditioner.
2023 年 8 月に 1 泊滞在
The Sonora Inn Teamからの返信 (投稿日 : 2023 年 9 月 2 日)
Hello,Thank you for taking the time to share your feedback. We're very happy that you enjoyed using the pool, it truly means alot to know you had a pleasant stay.Kind Regards.

10/10 (非常に良い)

Tom

良かった点 : 施設のコンディションと設備
2023 年 8 月に 1 泊滞在
The Sonora Inn Teamからの返信 (投稿日 : 2023 年 9 月 2 日)
Hello,Thank you for the 5 out of 5 rating. We're happy you enjoyed your stay.Kind Regards.