Solitude Vacation Rentals

"The kitchen looks good in pictures but nothing in it to cook with, no sharp knives to do prep. Only 1 spoon and we asked multiple times but the desk clerk kept saying he didn't have time. So we had 1 spoon, 2 forks, 2 bowls for cereal, 2 plates, 2 glasses but NO mugs for hot drinks, no utensils to cook with. There were not any appliances - NO toaster, NO coffeemaker, Not a single pot or bowls - they said we would need to Purchase a pot package for 25.00! They did not provide liquid dish soap for handwashing dishes so we had to buy that. Only 1 kitchen towel - no wash cloths for the sink or dishes! Only 1 small soap was provided in the bathroom and they said we would have to use that in the shower and in the kitchen as well so had to buy some soft-soap for the kitchen! The customer service was terrible with the guy that checked us in. We were having a problem with the Internet and he said he didn't have time to help us and there was no on else to ask. He was there alone and he didn't know how to help. I tried to tell him the problem he said he had other customers to deal with and hung up on me!There was no luggage rack for suitcase. There were no drawers in the kitchen so didn't have anywhere to put clean utensils or plasticware. He said just use the dishwasher to store every thing but we didn't want to put back in there as it looked dirty! Had to just lay out on a towel. He gave us some hot paper cups after complaining but only gave us a couple! Don't stay here!Not worth it"

"Clean room"

"Everything here was fantastic "

"Reserved a room with two queen beds and the reservation was confirmed. When I arrived, they only could provide a single king bed with a sofa bed. Therefore, this was known before I arrived and the location should have informed me prior to my arrival. Due to some construction, the room I reserved wasn't available. But, the hotel recognized that this was not what I reserved and they provided free parking and my choice of snacks. I appreciated their offer as they recognized this was not what was reserved. Thanks for treating me as a valued customer. "

"Great breakfast, clean hot tub, nice rooms"

"We did not stay long enough to use the amenities so I can’t speak to those. Our room seemed clean but I feel housekeeping didn’t look around enough as I found wrappers on the bathroom floor and water a bottle cap by the side of the bed, the room seemed clean otherwise. Had to pay for parking or use valet for free, I was not aware of the parking charge until check in. Underground parking all around the property was nice"

"Great place!"

"Rooms are EXTREMELY dark!! Impossible to do any work due to barely any lightening!"

"Checkin was fast!"