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ザ ローレン アット ピンク ビーチの口コミ

5 out of 5
ザ ローレン アット ピンク ビーチ
116 South Shore Rd, Tucker's Town, Smith's Parish

口コミ

9.6

最高に素晴らしい

評価 10 - 221 件の口コミ中 184 件が非常に良い" "
評価 8 - 221 件の口コミ中 27 件が良い" "
評価 6 - 221 件の口コミ中 7 件が普通" "
評価 4 - 221 件の口コミ中 2 件が不満" "
評価 2 - 221 件の口コミ中 1 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This hotel was excelent. The room was modern and gorgeous. Complimentary wine tasted very nice. I syated here in December, so there were a few guests that also attributed to nice and calm atmosphere. If I had another opportunity to visit Bermuda again, I will definitely stay this hotel again.
2017 年 12 月に 1 泊滞在

10/10 (非常に良い)

Colin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful on the water. Needed to taxi to attractions but easy to find.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Doris、Walls

良かった点 : 清潔度、スタッフとサービス
Love this place!
2024 年 1 月に 3 泊滞在

6/10 (普通)

Lacey

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lackluster Loren
For the cost of the hotel, I would have expected much more. The dining menus were pretty limited, service was very hit or miss and there was a general lack of efficiency. You felt like it was the off season B team. No hot tub and pools were not heated. Just not what I would call a luxurious experience, compared to similar hotels of its price and standard.
2024 年 2 月に 3 泊滞在
Director of Front Office からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write your review of your stay with us.I am however apologetic that we did not meet your expectations in the Food & Beverage options and service.We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 (非常に良い)

Bebie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Beautiful facility and wonderful staff! The restaurant is somewhat over priced in my opinion but otherwise great place for relaxation and intimacy
2024 年 2 月に 2 泊滞在
Director of Front Office からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write your review of your stay with us. We are happy to hear that you enjoyed the facility and the service of the staff. I am however apologetic that we did not meet your expectations in regards of the value.We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 (非常に良い)

Miko

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Director of Front Office からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write your review of your stay with us. We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

pasquale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
THE BEST
It was by far the best accommodations i have had the pleasure to vacation at and the employees were always very helpful
2023 年 9 月に 4 泊滞在
Director of Front Office からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write your review of your stay with us.We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Julian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very trendy, clean and beautiful! We travelled with our 11 month old baby and the restaurant staff were very accommodating and friendly.. like family to her. Food was delicious, room service very quick, the kiddie pool was perfect for us, other kids around but never felt loud or crowded anywhere. Relaxing and welcoming vibes everywhere we went. Had a facial with Alin Y at the Sisley Spa and it was divine. Don’t know why I waited until my last day for a treatment!! Lastly the beach was nice too, except the undertow is too strong most of the time and waves are choppy so you couldn’t easily walk in holding a baby. Saw lots of parents with young kids / babies decide not to go in.. but if you’re an adult / average swimmer it’s totally fine and you’ll get a nice workout in! Loved this hotel so much, didn’t feel the need to go off property except to see the local aquarium & zoo!
2023 年 8 月に 4 泊滞在
Director of Front Office からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write your review of your stay with us. We are happy to hear that you enjoyed the facility and the service of the staff. We are committed to offering the best experience for our guests, and we will use your comments as we continue to evolve and improve our services. Thank you for choosing us and taking the time to leave your review!We look forward to the opportunity to welcome you back soon.

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Jackie

2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

Jeanine

良かった点 : 施設のコンディションと設備
2023 年 8 月に 4 泊滞在

4/10 (不満)

Bryan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Regardless of what anyone informs you, this is not a 5-star resort. Not by my personal years of experience and travel. We’re it marketed properly as the low 4-star property it actually is, I could better accept the glaring deficiencies as they are. It was among the most disappointing resort vacations of my lifetime. I truly felt like I was scammed. Despite ALL the issues we showed then and brought to their attention. Essentially nothing was done to truly rectify the situation. Just words and apologies. Not a good business modem in my opinion.
2023 年 7 月に 7 泊滞在

10/10 (非常に良い)

lawrence

カップルで旅行
良かった点 : スタッフとサービス
Private beach, seaside dining
2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Suzannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful
Gorgeous property, luxe room and incredible service! Well located to be able to taxi into Hamilton or over to St George. Beginning of May was a bit early for beach weather (water was chilly), but great to sit on the beach and the pool is heated (a bit). The food was great, but we had to taxi everywhere, so we bought munchies at a grocery store in Hamilton and supplemented. Service in the hotel is unparalleled- they never said 'no' to any request!
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Zsach

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a beautiful property and we had a great time
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Jose

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best place to stay in Bermuda with a private beach
2023 年 4 月に 2 泊滞在

8/10 (良い)

David、ew York

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Secluded beach and swimming pool was excellent. Room in the villa was excellent. Service and food at restaurant was excellent. No complaints.
2023 年 3 月に 9 泊滞在

10/10 (非常に良い)

simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Kristine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在

6/10 (普通)

Juliette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The resort itself was beautiful and the staff were amazing. The only issue that we had was that twice we had to call the front desk to get the hot water fixed in our room. There is also nothing within walking distance of the resort which means you will have to call for a cab anytime you want to leave the property.
2023 年 3 月に 3 泊滞在

8/10 (良い)

Zahira

2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Beautiful property! So clean huge rooms! The staff was great friendly and helpful. We will definitely be back!!
2023 年 3 月に 5 泊滞在

10/10 (非常に良い)

Betty

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were greeted with such professionalism . Mikalya was very personable . The room was very spacious and modern. Ambiance excellent. View spectacular. Overall staff pleasant.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Ghenima

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 7 泊滞在

10/10 (非常に良い)

Cam

2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Amol D

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed every moment of our stay. Excellent service, amenities, dining options and the ocean views
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Loren Was Phenomenal . I would have loved more eating options but all food on property was fire they had an awesome staff who made sure I had help at every turn
2023 年 2 月に 4 泊滞在

10/10 (非常に良い)

Omotola

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

Joan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

TaQuala

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very luxurious!! Excellent!!
Tarryn Clarkからの返信 (投稿日 : 2023 年 1 月 24 日)
Dear TaQuala, Thank you for your wonderful review. I'm pleased to read we exceeded your expectations. We hope to welcome you back soon.

10/10 (非常に良い)

Leila

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel on one of the nicest beaches on the island. The staff was so helpful with anything we needed. Loved staying here.
Tarryn Clarkからの返信 (投稿日 : 2023 年 1 月 24 日)
Dear Leila,Many thanks for your review and for mentioning our fantastic Team. They were also very pleased to read your compliments. We all cant wait to welcome you back.

8/10 (良い)

Pingjuan

10/10 (非常に良い)

Carla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Victor, Olga and Alex are outstanding, always happy to help and ensure you have the best stay possible. I would stay at the Loren if I came back to Bermuda
2022 年 12 月に 7 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear Carla,Thank you for your glowing review on our amazing team, your kind words made their week! We hope you decide to come back and we look forward to hosting you again.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bermuda vacation
Fabulous hotel. The staff was truly amazing especially out by the pool. I’d definitely recommend staying at this hotel and will again on my next trip to Bermuda.
2023 年 1 月に 1 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear Lisa,Many thanks for your lovely review, especially for mentioning our amazing team- they were very grateful for your compliments. We look forward to welcoming you back soon.

10/10 (非常に良い)

Sara Niv

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view is amazing. Location is really good. The staff are amazing and make you have a great experience! Vladimir and Ly were the best!! Didn’t have to ask and Vladimir already knew what we wanted! All his recommendations were good! The only inconvenient is that there is no sidewalk and because of that, we were obliged to take a taxi every time we wanted to go out. Beside that… will definitely go back and recommend the Loren!!
Tarryn Clarkからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear Sara,Thank you so much for your wonderful review. In particular, thank you for mentioning Vlad and Ly- they were especially grateful to read your compliments. We are thrilled you are planning to return, we cant wait to host you again.

10/10 (非常に良い)

Nia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent. Michelle, Mary Ann, Andrew and all of the staff was incredible. Amazing location.
2022 年 11 月に 3 泊滞在
Clementineからの返信 (投稿日 : 2022 年 11 月 14 日)
Thank you very much for your nice review, this will be shared with the team accordingly.We look forward to welcoming you back soon!Kind regards,

8/10 (良い)

Marianna

2022 年 11 月に 3 泊滞在

10/10 (非常に良い)

Melody、Virginia Beach

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning ocean views from this hotel!! Very secluded, service was amazing. Would definitely stay here again.
The Loren Teamからの返信 (投稿日 : 2022 年 11 月 13 日)
Thank you for your great feedback, we look forward to welcoming you back!

8/10 (良い)

Stefan、Zürich

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The suites and the team are both excellent
2022 年 10 月に 7 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2022 年 10 月 20 日)
Thank you Peter for your wonderful compliments on our Team. I'm also very pleased you were comfortable in our Suites. We hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Roxanne、Rockville Centre

2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing plac
2022 年 9 月に 3 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2022 年 10 月 20 日)
Thank you Anthony for your high rating and your very kind words.

10/10 (非常に良い)

Allyson

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We will be back!
Beautiful hotel with top notch service!
2022 年 9 月に 4 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2022 年 10 月 20 日)
Dear Allyson, Thank you for your lovely review, we all cannot wait to welcome you back and spoil you again.

8/10 (良い)

Kajal

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 9 月に 8 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 3 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2022 年 10 月 20 日)
Thank you for your high rating.

10/10 (非常に良い)

Vivian

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Loren is a beautiful property. The staff, service and food are all top notch. The beach itself is a little small. We also would have liked a breakfast included or other modified meal plan. Our 2 bedroom suite was perfect for a family of up to six and a crib.
2022 年 8 月に 4 泊滞在
Tarryn Clarkからの返信 (投稿日 : 2022 年 8 月 12 日)
Dear Vivian, Thank you for taking the time to post a positive review. The Team has appreciated your compliments very much! I'm pleased to read you specifically enjoyed one of our wonderful 2 Bedroom Suites- they are really the perfect room type for families traveling together. The entire Loren Team hope to have the pleasure of hosting you and your family again in the near future.