テラス / パティオ

スリマ ホテル バイ ST ホテルズの口コミ

3 out of 5
スリマ ホテル バイ ST ホテルズ
59 The Strand, Sliema, Malta

口コミ

7.4

良い

評価 10 - 702 件の口コミ中 150 件が非常に良い" "
評価 8 - 702 件の口コミ中 300 件が良い" "
評価 6 - 702 件の口コミ中 154 件が普通" "
評価 4 - 702 件の口コミ中 65 件が不満" "
評価 2 - 702 件の口コミ中 33 件が非常に不満" "

7.4/10

清潔度

8.4/10

スタッフとサービス

7.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

TAKAHIRO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like this hotel... When I reach this hotel, hotel man tell me to change another hotel which is more deluxe. So I was made chenge to Azur Hotel... which is one of ST hotel Group. It was not bad, rather than Good, but my room is not see view. it is only regret... almost of all were good!! Thanks!
2024 年 4 月に 10 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Takahiro,We are sincerely grateful for your wonderful review! Your kind words about your recent stay bring us great joy and serve as a tremendous encouragement to our team.It's truly rewarding to know that you found our amenities and service to your liking. We take great pride in providing a comfortable and memorable experience for our guests, and we're thrilled that our efforts made a positive impact on your stay.Your feedback means the world to us, and we can't wait to have the pleasure of hosting you again soon. Please do not hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Kind Regards from, ST HOTELS MALTA

6/10 (普通)

Kei

Good location and the standard services
Good location, standard quality of service and amenities. The view from superior room was nice however, hot water can available only 10 minutes.
2023 年 2 月に 1 泊滞在

8/10 (良い)

keiko

良かった点 : 客室の快適度
立地は良く観光には便利
バレッタからバスに乗りBouverieで、降りて2分ぐらいのところにあります。ただ、バスを降りてから、場所がわからず、近くのバーやレストランで聞くと、「こっちじゃないよ。反対方向だよ。」と聞く先々で、帰ってくる答えが違い、ホテルを探すまでに30分近くかかりました。どうも、バス停を降りた反対方向に同じ系列のホテルがもう一軒あるようでした。近くにバーやレストラン、小さなスーパーがあり立地は良いです。バレッタに行くためのフェリー乗り場も近くにあり便利です。部屋は広くて良かったのですが、バスタブはあるものの栓はありません。手洗い場も、栓がないため、コンタクトを洗う時不便でした。それから、シャワーは始めはお湯が出ましたが、途中水に変わってしまいました。立地は良かったので、部屋の設備が充実しているともっと良かったかなと思いました。
2022 年 12 月に 1 泊滞在
ST HOTELS MALTAからの返信 (投稿日 : 2023 年 1 月 25 日)
Dear It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcome you again.Best Regards from, ST HOTELS MALTA

8/10 (良い)

Michiko

2020 年 9 月に 2 泊滞在
ST Hotels Malta からの返信 (投稿日 : 2020 年 10 月 9 日)
Dear Guest, On behalf of all the management and staff of Sliema Hotel, I would like to thank you for this Review. We are glad that you enjoyed your stay and hope we can host you again in one of our hotels in the near future.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
素晴らしい景色に出会えるホテル
バルコニーからの景色は素晴らしいの一言です。バルコニー付きの部屋をおすすめします! エレベーターは故障してるのではないかと不安になる位の古さで恐いです。 スタッフの方は皆さん気さくでいい人ばかりです。 立地もツアーや、バレッタまでのフェリー乗り場、バス停にも近く、ミニスーパー、レストランも周りに沢山あるので、過ごしやすいです。 素晴らしい景色に出会えます。
2020 年 8 月に 10 泊滞在
ST Hotels Malta からの返信 (投稿日 : 2020 年 10 月 9 日)
Dear Guest, Thank you for your very positive review following your recent stay here with us at the Sliema Hotel. We are glad that you had an enjoyable stay and satisfied with the services provided during your stay with us. We do hope to have the opportunity to welcome you back at one of our hotels in the near future.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
広々として過ごしやすく、外の景色もキレイで満足しています!アクセスもよく快適に過ごせます。スタッフも丁寧に対応していただけます。
2020 年 1 月に 1 泊滞在
Alexander Falzonからの返信 (投稿日 : 2020 年 2 月 13 日)
Dear esteemed guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay. Kindest regards Alexander Falzon Operations Manager

8/10 (良い)

宿泊されたお客様

2020 年 1 月に 1 泊滞在
Alexander Falzonからの返信 (投稿日 : 2020 年 2 月 8 日)
Dear valued guest, Thank you for your great rating of Sliema Hotel and we look forward to welcome you back soon with us. Kindest regards Alexander Falzon Operations Manager

8/10 (良い)

宿泊されたお客様

2020 年 2 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We value your feedback and look forward to welcome you back in the nearest future at Sliema Hotel by ST Hotels, Malta.

10/10 (非常に良い)

R、japan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
マルタで場所も景色も一番いいホテル!スタッフの対応もとても親切!
2020 年 1 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Hotel location and staff professionalism has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the nearest future at Sliema Hotel by ST Hotels, Malta.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
観光に便利!
Family SeaviewRoom に5泊しました。対岸のvallettaの眺めが非常に良かったです!角部屋で、思っていたより広かった。スーツケース2個を広げても十分に余裕があった。部屋にはバスタブ、AC、冷蔵庫、セーフティボックスがありました。 スタッフはマネージャーを始め、笑顔で、親切でした。 2〜3軒隣に朝2時まで開いているミニスーパーがあり、周辺にレストランも多く、夜でも人通りが多く、安心でした。公共駐車場も近く、夜間にレンタカーを停めました。フェリー乗場、バス停までは徒歩1〜2分。立地が良かった。コスパのいいホテルだと思います。 タオルが、シミが落ちていないものが混じっていた。床がツルツルのややクラシカルな感じの床で、写真で見たカーペットではなかったが、カーペットより清潔だったのかもしれない。
2019 年 8 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2019 年 8 月 19 日)
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Hotel has met or exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the near future at Sliema Hotel by ST Hotels, Malta.

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
タオルが1枚もなかった。何度かタオルをもらいに行っていた。エレベーターが全然来ない。係員は愛想はよかった。
2019 年 4 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Guest, Thank you so much for your good review. I am pleased that you had a very lovely stay and that you liked the hotel's central location. We do apologize for the inconvenience caused in regards to your feedback on lack of towels. Rest assured we are informing the relevant team to rectify this immediately. It was a pleasure having you as one of our guests and look forward to welcome you again in the near future.

8/10 (良い)

choco

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
フロントのスタッフさんはとても感じが良く、いつも笑顔で丁寧に対応して下さりました! バレッタを対岸に望める場所で、部屋から毎日バレッタを眺められてとても嬉しかったです! 周りに美味しいレストランやコンビニなど沢山あり立地も良かったです。 残念だった点は 駐車場があると書いてありましたが、専用の駐車場はなく近くの所を探して路駐する事になってしまい毎日探すのが大変でした。 お掃除はあまりされてなく、バスタオルの補充が不十分で電話をして持ってきてもらいましたが濡れている物を持ってこられてしまい困りました… バスタオルもかなりバリバリした感じでアメニティは何もなく冷蔵庫もありませんでした。 ドライヤーも備え付けの物で、あまり乾かないので持って行かれる事をお勧めします。 部屋に付いているボタンを入れてからお湯が出るのに1時間位かかり、そのお湯も量が決まっている様でいつも使っている途中でぬるくなってしまいました…。
2019 年 4 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Guest, Thanks for staying with us and sharing your feedback. We sincerely apologies for the inconvenience caused because of issues that you have highlighted within your feedback as regards cleaning and fresh towels. Your opinion is of utmost important to us. Please be assured that issues highlighted by you have been addressed with the concerned team and adequate corrective measures will be taken to avoid re occurrence in the future. Please do give us another opportunity as we are confident you will have a brilliant stay with us in future. I do hope that you have the occasion to visit us again and we assure you of comfortable stay with our best services.

4/10 (不満)

宿泊されたお客様

2019 年 3 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2019 年 4 月 1 日)
Dear Guest, Thanks for staying with us and sharing your feedback. I sincerely apologies for the inconvenience caused because of the issues that you have highlighted within your feedback. Your opinion is of utmost important to us. Please be assured that issues highlighted by you have been addressed with the concerned team and adequate corrective measures will be taken to avoid re occurrence in the future. Please do give us another opportunity as we are confident you will have a brilliant stay with us in future. I do hope that you have the occasion to visit us again and we assure you of comfortable stay with our best services.

4/10 (不満)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
2019 年 1 月に 6 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you so much for review. I am pleased that you had a very lovely stay with us. It was a pleasure having you as one of our guests and look forward to welcome you again in the near future.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2018 年 10 月 22 日)
Thank you for your rating, we apologise for the issues. We are always working on improving our services, we hope you still managed to enjoy your holiday. Thank you for visiting, we hope your future travels are more enjoyable.

8/10 (良い)

chie、JAPAN

良かった点 : 清潔度、スタッフとサービス
交通の便が良い
船、バスが近くとても便利。従業員もとても親切。部屋も清潔で広さも充分!ただwifiは弱過ぎてほとんど使えなかった。
2018 年 10 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2018 年 10 月 15 日)
Thank you for sharing your experience with us and fellow travellers. We're glad you found the local buses and ferries to be very convenient, we hope you got the chance to explore some beautiful areas in Malta. Such as Valletta, Mdina, St Julians, Blue Lagoon, Blue Grotto, Gozo, Mellieha Bay, etc. We apologise for the issues with the wifi. we hope to improve it in the near future. Thank you for your patronage, we look forward to hosting you in future.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2018 年 9 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2018 年 9 月 25 日)
Dear Guest, Thank you for the rating, we really appreciate it. Did you go on a delightful ferry ride while in the area, they’re located in the main Sliema square, and can take you to numerous locations such as; Valletta, Bugibba, Comino, Gozo etc. Thank you for your custom, we hope you’ll travel with us again.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
お薦め格安ホテル
世界遺産バレッタを眺めるのに最適な対岸スリ―マにあるコスパの良いホテル。立地が最高で朝食バイキングも美味しい。
2018 年 2 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2018 年 7 月 26 日)
Thank you for your positive comments. We're glad that you found our services to be to your liking, we always try to provide a quality service at an affordable rate for all our clients. Its pleasing to know, that you found the view of Valletta to be enjoyable, we really think it adds an element of relaxation to one's holiday. Especially with sea view rooms. Thank you for visiting us and Malta, we hope to accommodate you again in future.

8/10 (良い)

pisako、日本

良かった点 : 清潔度、スタッフとサービス、客室の快適度
どこに行くにも何をするにも便利
ヴァレッタの対岸で景色がいい。 バスターミナル、フェリー乗り場の近くで、どこに行くにも便利。 バスターミナル周辺は、ミニスーパーやお土産屋、飲食店が多く、何も困らない。 観光クルーズのチケット売り場が沢山あって、いい感じ。 お湯の出が悪く、冷蔵庫、ポットがない。 エアコン、テレビ、バスタブ、ヘアドライヤーがある。 朝食付きでなくても、周りにカフェがあるので何も困らない。 個人でアクティブに観光するなら、かなりお勧めです。
2018 年 1 月に 5 泊滞在
ST Hotelsからの返信 (投稿日 : 2018 年 2 月 7 日)
Dear Guest, On behalf of all the staff of Sliema Hotel, I would like to thank you for taking the time to give us your feedback about the time that you spent at our hotel. We apologize that you had issues with the hot water. In the future, kindly refer to reception and our team will check it out immediately. Moreover, you could have asked the reception for a pot and our helpful staff would have tried their best to meet your needs. As you explained, our location is perfect for exploring the island and there are various transportation methods like buses, ferries and taxis to help you go around the Maltese Islands. We hope to have another opportunity to host you again in the future at one of our ST Hotels. Sincerely, ST Hotels

10/10 (非常に良い)

Yukari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good location.
Will come back again next time. awesome!
2017 年 12 月に 4 泊滞在
ST Hotelsからの返信 (投稿日 : 2018 年 1 月 29 日)
Dear Guest, We would like to thank you for choosing Sliema Hotel and for sharing this excellent review with us and with other travelers over here. I am delighted to read that you will be choosing us again when you return to Malta. We are ready to provide you again with another stellar service and a pleasant stay. See you again at Sliema Hotel. Sincerely, ST Hotels

4/10 (不満)

babette、Saitama,JAPAN

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーションは最高。でもリピートは考えないし、あまり勧められないホテルです。
8階の部屋からの眺めは素晴らしい。スリーマのバス停が近くロケーションも申し分ない。 部屋の雰囲気は、最近リノベーションしたのかフローリングでなかなか良い。 だが、 一機しかない古いシンドラー製のエレベーターが最低。乗るたびに不安な思いがする。 また排水が悪く部屋に戻る度に悪臭を感じた。 エアコンが故障した際の対応も満足できたものではなかった。
2017 年 12 月に 3 泊滞在
ST Hotelsからの返信 (投稿日 : 2018 年 1 月 22 日)
Dear Guest, Thank you for staying at Sliema Hotel and for sharing your review with us. I am happy to read that you found the location of the hotel very convenient with an incredible view that pour hotel can provide. I sincerely apologize that some facilities didn’t meet your expectations. Rest assured that your points will be addressed directly by our management. We hope to be given another chance to provide you a better service and experience to you in the near future. Sincerely, ST Hotels

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
シャワーのお湯が五分しかでなかった。フロントに地図が無い。朝食は一日置きに同じでメニューも非常に少ない。部屋のWi-Fiが弱かった。ロケーションは最高でした。
2017 年 12 月に 5 泊滞在
ST Hotelsからの返信 (投稿日 : 2018 年 2 月 13 日)
Dear Guest, Thank you for staying at Sliema hotel and for leaving your review here as this helps us to improve our services. I apologize for any inconvenience caused. We will address your comments directly. We hope to be given another opportunity to be able to provide you with a better experience next time. ST Hotels

8/10 (良い)

Mike、Prague

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Building, room and facilities are old. But location is very convenient for sightseeing being close to terminals of boar and bus. The most appreciated is the nice view looking Varetta over the bay.
2017 年 9 月に 2 泊滞在
ST Hotelsからの返信 (投稿日 : 2017 年 10 月 10 日)
Dear Guest, Thank you for choosing Sliema Hotel and sharing your feedback. I appreciate that you like our location, which is very central and is very useful for getting around the island via bus stops, ferries and taxis We are thrilled to know that you enjoyed your vacation. It's a great motivation for us to maintain and improve our standards. We are looking forward to welcoming you back in Sliema Hotel soon! Sincerely ST Hotels

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コスパ最高です
ヴァレッタへのフェリー乗り場も近く、バス停も始発なので、どこに行くにも便利でした。 スタッフのかたも親切で快適に過ごせました。
2017 年 9 月に 6 泊滞在
Dear Guest, Thank you for a 5 star rating and feedback. reviews like yours motivates us to always show our best performance. I appreciate that you like our location which is very central and useful for exploring the island via bus stops, ferries and taxis and many great places to go to. I'm thrilled to know that your stay at Sliema Hotel made your vacation pleasant and enjoyable. It is an encouragement for all of us to keep the same standards of customer service and it keeps us smiling :) Thank you again and we hope to welcome you back soon. Sincerely, ST Hotels

6/10 (普通)

Ai 、japan yokosuka

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice location and super kindly staff
Room is very old and noisy outside cause instructions just next to bilding. And not good connection WIfi very few min of chance to connect in room but Lobby connection is no problem. Haire dryer is old type with hoses. Not any good amenities in the room. But huge room. Many restaurants and little store is only few min walk . And ferry and bus is also few min way. Very convenient location. Hotel staff mostly only one person on desk so sometimes you have to wait to talk but they are super cool people. I asked lots and they helped me every time! I enjoyed have conversations with them ! Room is just ok but staff and location is nice! Breakfast is just I had 1 day 6 euro they have only small celebrations.
2017 年 9 月に 4 泊滞在
ST Hotelsからの返信 (投稿日 : 2017 年 10 月 10 日)
Dear Guest, Thank you very much for taking your time to share a comprehensive review. Reviews like yours help us better understand the issues and improve our services. I appreciate that you like our location which is very central and useful to explore the island via bus stops, ferries and taxis and there are many places to go to Thanks for your comments regarding the staff, they will be encouraged. I apologise that our facilities didn't meet your expectations. We would be happy to accommodate you in Bayview Hotel again in the future. Best Regards, ST Hotels

6/10 (普通)

ひろりん、日本

良かった点 : 清潔度
便利な場所のホテル
シービューのスーペリアツインに娘と泊まりました。最上階8階で眺めも良く、バスタブ付きです。バスタブにお湯を張ると途中から水になってしまいましたがなんとか入れる量でした。冷蔵庫と湯沸しポットがなかったので食事は外で食べました。食事の後には、ベランダでバレッタの夜景を見ながらビールやワインを飲めて最高でした!

6/10 (普通)

宿泊されたお客様

リーズナブルなホテル
フェリー駅やバス停にも近くて便利な所です。マクドナルドやミニスーパーも近くに有り、大きなスパーマーケットへも5分程で行けます。8階建ての綺麗なホテルです。首都バレッタへはバスで15分位です。 夕陽が美しくピンクに染まる海岸沿いとホテル群が素晴らしい。

6/10 (普通)

arkie、tokyo

ストランド沿い、立地◎
立地はとても良いです。 レセプションは人により。感じのいい人も普通の人も。 カフェ、レストランと共にあり、対応は良かったです。カフェは雰囲気も良い。 部屋は広く快適。

8/10 (良い)

angel、東京都

良かった点 : 清潔度、客室の快適度
ニューイヤーの花火がよく見えました。最上階はバルコニーも広く快適です。
トリプルルームで広さはまあまあですが、ポットもグラスもありませんでした。バスタブはなく、シャワーだけでしたが、きちんと仕切られていて水が跳び跳ねることもなく快適でした。 暖房も快適で、ホテルにしては照明も明るくでき、地図を見たりするのも快適でした。 とてもシンプルで清潔感もありました。 また、スリーマフェリー乗り場の真ん前で、観光にもとても、便利です。
バルコニーからの初日の出

6/10 (普通)

rock、福岡

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
ショッピングセンターや食事する場所もちかい。
早朝のチェックアウトの際エレベーターが動かなかった。コンビニが併設せれていて便利。バス停、旧市街行きフェリー乗り場の近く。

8/10 (良い)

NAOTOSHI

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
眺めが素敵なホテル
バルコニーからの景色はとっても素敵でした。購入した物をバルコニーで景色を眺めながら食べるのが贅沢でした。残念なことに冷蔵庫が壊れており、4泊中3日使用できず。最終日の夜にやっと交換してくれました。冷蔵庫は小さくほとんど入りませんが。対応は遅かったですが、フロント方の雰囲気はとても良かったです。コミノ島行きのツアー船の近くで、飲食店、スーパーも近くとても便利な場所でした。ホテル隣接の売店は他より高いと思います。予約を取られる際は、絶対ベイビューで!!

8/10 (良い)

Renata

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 5 泊滞在

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The internet quality was awful and the elevator needed several adjustments
2024 年 5 月に 9 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Karen,Thank you for sharing your recent experience with us. We're glad to hear you had an overall positive stay, and we appreciate your feedback on areas for improvement. Your input helps us enhance our services for future guests. We hope to welcome you back soon for an even better experience.Kind Regards from, ST HOTELS MALTA

10/10 (非常に良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!! Nevda (front desk lady) WAS AWESOME!!! So helpful with EVERTHING!!! Breakfast was good. Let us store our bags before and after checking in and out which was so helpful. Room view was beautiful. Thank You and hope to see you guys again!!! :)
2024 年 4 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Patrick,Thank you so much for taking the time to share your wonderful review of our hotel! We are thrilled to hear that you had such a fantastic experience during your stay with us.It's truly heartwarming to know that our dedication to providing exceptional service and creating memorable experiences made your visit so enjoyable. We strive to ensure that every guest feels welcomed and valued, and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back for another unforgettable stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to have the pleasure of hosting you again soon!Kind Regards from, ST HOTELS MALTA

6/10 (普通)

Claudia

カップルで旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ausblick war sensationell. Zimmer etwas heruntergekommen. Der eine Portier hat während aller Übergaben der Schlüssel immer in seine Hand geschnieft. Das Schlimmste aber war das eine Bettwanze im Zimmer war. Wir wurden schon vorab von Gästen gewarnt und es hat sich bewahrheitet. Aber frühstücken war ausreichend und ok.
2024 年 5 月に 4 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear guest,Thank you for taking the time to provide feedback on your recent stay with us. We're sincerely sorry to hear that your experience did not meet your expectations.We understand the importance of a comfortable and enjoyable stay, and we regret any inconvenience or disappointment you may have experienced during your time with us. Please know that your feedback is invaluable to us, and we take it very seriously.We would greatly appreciate the opportunity to discuss your concerns further and to make things right. If you would be willing to provide more details about your stay, we would be grateful for the chance to address any issues and improve our services for future guests.Kind Regards from,ST HOTELS MALTA

10/10 (非常に良い)

Joaquin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel is conveniently located near shopping/dining areas and across the Ferry to the other islands and Valletta. The staff was all the time professional and friendly (special mention to Neda at the Front Desk, Sebastian at the restaurant and our Housekeeper Daniela). All made our stay at the hotel pleasant and memorable.
2024 年 4 月に 4 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Joaquin,We are sincerely grateful for your wonderful review! Your kind words about your recent stay bring us great joy and serve as a tremendous encouragement to our team.It's truly rewarding to know that you found our amenities and service to your liking. We take great pride in providing a comfortable and memorable experience for our guests, and we're thrilled that our efforts made a positive impact on your stay.Your feedback means the world to us, and we can't wait to have the pleasure of hosting you again soon. Please do not hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Kind Regards from, ST HOTELS MALTA

6/10 (普通)

GIANLUCA

カップルで旅行
気になった点 : 設備とサービス
Booked for 3 nights. At check in hotel allocated me in a family room with 4 single beds instead of double one with see view as per booking and they offer a free dinner buffet in another hotel of the same company. Ok overall. The first night power trip happened when I was drying my long hair and I did wait 30min all wet for maintenance come and on the power, caused by hairdryer fuse. They promised to fix the issue by the next day but when tired came back to hotel next night the problem was still there and I waited another hour for a friendly maintenance guy to come and finally switch fuse and fix the hairdryer. Breakfast was nice at restaurant ground floor. At the end of you’re looking for a cheap place to stay in Sliema and just sleep at night will be ok. Outside the hotel bars, cafes and nightlife. Opposite ferries and boat for tours. Enjoy
2024 年 4 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Gianluca,Thank you for taking the time to share your experience with us. We truly value your feedback, as it helps us understand areas where we can improve to better serve our guests.We apologize for any inconvenience you may have encountered during your visit. Please know that we take your concerns seriously and will address them promptly with our team to ensure that similar issues do not occur in the future.Despite the challenges you faced, we are grateful that you chose to stay with us and appreciate your overall rating. We hope that you will consider giving us another opportunity to exceed your expectations during your next visit.Thank you once again for your feedback, and we look forward to welcoming you back soon.Warm regards,ST HOTELS MALTA

10/10 (非常に良い)

kyllian

ペット同伴の旅行, 出張, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a memorable stay in Sliema, and our experience at the hotel was simply amazing. The establishment is modern and spotlessly clean, but what made it truly special was the warm and welcoming atmosphere. The staff were exceptionally attentive, ensuring that all our needs were not only met but exceeded. Their kindness and professionalism truly added a special touch to our romantic getaway. We highly recommend this hotel to anyone seeking an unforgettable travel experience in Malta.
2024 年 3 月に 4 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear KyllianThank you so much for taking the time to share your wonderful review of our hotel! We are thrilled to hear that you had such a fantastic experience during your stay with us.It's truly heartwarming to know that our dedication to providing exceptional service and creating memorable experiences made your visit so enjoyable. We strive to ensure that every guest feels welcomed and valued, and we are delighted that we were able to exceed your expectations.Your kind words about our amenities, cleanliness, and the comfort of our rooms mean a lot to us. We take great pride in maintaining high standards throughout the hotel to ensure our guests have a comfortable and enjoyable stay.We sincerely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to have the pleasure of hosting you again soon!Kind Regards from, ST HOTELS MALTA

6/10 (普通)

Rebecca

家族旅行
良かった点 : 清潔度、スタッフとサービス
Loved the sea view over to valetta from balcony, lovely staff, room & breakfast options were perfectly adequate, lots of shops, restaurants close by, ferry service to valetta & other tour boats close by. Smart tv in room so you can log in to netflix etc. Disliked the thumping bass of music until well-gone midnight & noisy street traffic, so as a result, we did not sleep well. Pillows were lumpy, we asked for extras but none were forthcoming. Had a couple of powercuts and loss of wifi. Lift is a bit bumpy and stairs were very narrow. Corridor doors were slim and heavy and slammed shut whenever used, which also woke us up several times. The pool is shared with 2 other hotels and is a 10 min walk away on the sea front. You will need to get a receipt for each person for free use of the pool, from hotel reception before you go. Pool opens at 10am and pool towels are provided free.
2024 年 3 月に 5 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Rebecca We appreciate your feedback. We're sorry your stay didn't meet expectations. Your comments are valuable, and we apologize for any inconvenience. Please let us know if you'd like to discuss this further.Kind Regards from,ST HOTELS MALTA

6/10 (普通)

MICHAEL

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Actually its too noisy. U can literally hear everything from the other rooms. When you close the doors its makes a lot of sound. I always woke up in the morning when someone enter or left their room. That is super annoying. The bathroom was not so clean and also not in a good condition. Other things are okay.
2024 年 3 月に 5 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear MICHAEL Thank you for staying with us and sharing your feedback.We sincerely apologize for the inconvenience caused, and that your stay with us did not meet expectations. We understand that our performance may sometimes not reach the expected level, however we take the opportunity from this situation to learn from our shortcomings and improve our future performance. Your comments will be addressed right away. Kind Regards from,ST HOTELS MALTA

10/10 (非常に良い)

Samuel

Súper todo
2024 年 3 月に 7 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Samuel,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

8/10 (良い)

VINCENZO

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Il personale alla reception lascia molyo a desiderare e l'Hotel è a 550 metri dalla capitale ma bisogna prendere un battello che partr
2024 年 3 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear VINCENZOThank you for sharing your thoughts on your recent stay at our hotel. Your feedback is incredibly valuable to us as we continuously strive to improve our services.We're pleased to hear that you had an overall positive experience during your time with us. However, we also take note of the areas where you feel we could enhance our offerings. Your input guides us in our efforts to provide the best possible experience for all our guests.Rest assured, we will carefully consider your suggestions and take the necessary steps to address any shortcomings. Our aim is to ensure that every guest feels comfortable and satisfied during their stay with us.We sincerely appreciate your feedback and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Kind Regards from, ST HOTELS MALTA

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely character property witbhn the fab ST group. Reception staff super helpful and kind. Waiting staff for breakfast very helpful. Aqua Luna poil club amazing. Food brilliant. Shame when windy but still got a tan. Only slight flaw is internet intermittent in evenings.
2024 年 3 月に 2 泊滞在

6/10 (普通)

Bostjan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Roomy, at the heart of happening. Friendly and courteous staff, good breakfast. Downside - no soundproofing and therefore noisy.
2024 年 2 月に 1 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Bostjan,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

8/10 (良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great views. Fab location. Right near main bus stop to access rest of islands and ferries. Wonderful view of Valetta day and night. More basic than other ST hotels…Bay View has spa and rooftop pool, however same great breakfast. This area is noisier and older guests who want to sleep should request any floor above first floor as attached bar plays thumping music until 2 am on a good night and 4. Am on a bad night! Hotel assisted and moved me to second floor which was certainly quieter so much appreciated as all ST hotels fully booked….even in winter. Of note Malta is in full splendour ready to welcome all ,guests and reveal its varied heritage of which it is so proud but also emerging as a characterful charming warm destination. On Monday I might have given a different review but I am entirely happy to recommend this hotel….perhaps just not the first floor.
2024 年 2 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Rachel,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 (良い)

Massimo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Hotel in posizione strategica per spostarsi nelle varie parti dell'isola. Ottima colazione. Stanza ben dimensionata. Personale sempre disponibile
2024 年 2 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Massimo,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

10/10 (非常に良い)

GIUSEPPE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unico neo. Aver segnalato perdita di acqua dalla cassetta del wc. Ma mai risolto. Per il resto ok.
2024 年 2 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Giuseppe,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best Regards, ST HOTELS MALTA

8/10 (良い)

rob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel seriously needs to sort all doors in the vicinity of the lift to the rooms as the noise is unreal when a resident uses as everything echoes due to the solid flooring with no carpet to mask the noise. Apart from that a great place to lay your head for a couple of nights.
2024 年 2 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Rob,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 (良い)

ole

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk beliggenhed
Rigtig god oplevelse okay hotel med fantastisk beliggenhed tæt på bus færge og resturanter lidt larm fra gaden men ikke noget der generede os så helt igennem godt Hotel
2024 年 1 月に 11 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Ole,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Kind Regards from, ST HOTELS MALTA

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were friendly and helpful. Neda had great recommendations of where to go and things to do and made me feel so welcome. Breakfast was ok, continental style. Room was clean, comfy, and service staff were lovely. My only criticism is the bar/restaurant out front. It is offensively noisy- although I didn’t hear a thing in my room. WiFi was rubbish on 5th floor, ok in reception.
2024 年 1 月に 5 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Andrew,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA