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ブラック ベア ロッジ モーテルの口コミ

2.5 out of 5
ブラック ベア ロッジ モーテル
781 Natural Bridge Rd, Slade, KY

口コミ

8.2

とても良い

評価 10 - 397 件の口コミ中 155 件が非常に良い" "
評価 8 - 397 件の口コミ中 151 件が良い" "
評価 6 - 397 件の口コミ中 51 件が普通" "
評価 4 - 397 件の口コミ中 27 件が不満" "
評価 2 - 397 件の口コミ中 13 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Patricia

良かった点 : 清潔度、設備とサービス
Central location to hiking, food, friendly people.
2024 年 5 月に 3 泊滞在
SCRからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your feedback! We hope to see you again!

8/10 (良い)

Raymond

良かった点 : 清潔度、施設のコンディションと設備
I visited for the purpose of hiking at Natural Bridge State Park. It was basic and clean. No wi-fi which is okay. There was cable tv. I had a chance to read a lot which I prefer to tv and the internet. When I tra el for hiking all I need is a clean room, hot water, and a bed to sleep in. The only negative is that the mattress outlived its usefulness.
2024 年 5 月に 3 泊滞在
SCRからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for letting us know about the mattress. We will see about getting that taken care of. We are glad that you enjoyed your time with us and hope to see you again!

6/10 (普通)

Terry

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Only provided us with 1 bath towel. We tried to call them for another one since there were 2 of us but no one available on their overnite contact #. Also questioned the cleanliness of the sheets. They were gritty when we went to bed and I found a long black hair between the sheets. I have shirt grey hair and my husband is bald. Other than that, the place was fine. Location was great for what we were doing.
2024 年 5 月に 1 泊滞在
SCRからの返信 (投稿日 : 2024 年 5 月 8 日)
We are sorry for the issues that you encountered during your stay. It's not what we want any of our guests to experience. We have addressed this with our housekeeping team. Thank you for your feedback and we hope that you give us another chance in the future.

8/10 (良い)

Steve

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, nice place
2024 年 4 月に 2 泊滞在
SCRからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your feedback! We hope to see you aagin!

8/10 (良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
SCRからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the feedback! We hope to see you again!

8/10 (良い)

Larry

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Double bed rooms were only on second floor and no elevator, only stairs.
2024 年 4 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2024 年 4 月 20 日)
Thanks for the feedback!

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking could have been a little better but otherwise we loved our stay here.
2024 年 4 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2024 年 4 月 13 日)
We're glad you enjoyed your stay...Sorry, the parking is quite close if you have a large vehicle or trailer.

8/10 (良い)

Yukmei

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
BBlからの返信 (投稿日 : 2024 年 4 月 14 日)
Thanks for the feedback! We hope to see you again!

6/10 (普通)

ed

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
It was OK but less than what I expected. The web site refers to it as a 'lodge'. Based on the price I did not have high expectations. Maybe the sheets were clean but they did not seem fresh. There was a bundle of TP under the unclean bedspread. Would not book again at any price.
2024 年 4 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2024 年 4 月 13 日)
We are sorry to hear that your stay was less than expected. We are addressing the linen issues with the housekeeping department. Hope you reconsider your decision about future stays.

10/10 (非常に良い)

Lexie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very well kept facility, there was no cell service which made this the perfect get away with plenty hiking and outdoor options.
2024 年 3 月に 1 泊滞在
BBLからの返信 (投稿日 : 2024 年 4 月 10 日)
We're pleased that you enjoyed your stay at Black Bear Lodge, we hope to see you again! Thanks for the feedback!

6/10 (普通)

Jennifer

良かった点 : スタッフとサービス、施設のコンディションと設備
The room was cute. There was what looked like a big dried coffee spill on the bathroom sink when I arrived, and the comforter had a slightly unpleasant smell. Otherwise was clean, comfortable. The woman that checked me in was very nice. Close to natural bridge area. Coffee shop next door was great. No internet or cell service so be warned. Good for the price.
2024 年 4 月に 3 泊滞在
SCRからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We will make sure to address the issues you mentioned. We hope to see you again!

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great spot! Close to parks, food and hiking! Would recommend the Black Bear Lodge
2024 年 3 月に 1 泊滞在
BBLからの返信 (投稿日 : 2024 年 3 月 31 日)
We are happy to know that you enjoyed your stay! We do hope to see you again and thanks for the feedback!

10/10 (非常に良い)

Hans

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I think it was clean other than that the coffee in our room was horrible. It was a excellent stay, just passing through, met all our needs. On a personal note I liked the decor it was awesome to stay in this roon I am use to 4 stars or above and love this place. The shower was awesome and the small town gIrl who was the maid was pleasing to the eyes.
2024 年 3 月に 1 泊滞在
BBLからの返信 (投稿日 : 2024 年 3 月 31 日)
Were are pleased to know that you enjoyed your stay! Thanks for the feedback!

10/10 (非常に良い)

Dwight

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are clean and well kept. The ambiance of the area is amazing. The staff was amazing and informative on things in the area.
2024 年 3 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank You for your kind review. We are please that you enjoyed your stay.

6/10 (普通)

Brandon

2024 年 3 月に 2 泊滞在
BBLからの返信 (投稿日 : 2024 年 4 月 14 日)
Thanks for the feedback!

6/10 (普通)

Alexander

2024 年 3 月に 1 泊滞在
SCRからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for the feedback!

8/10 (良い)

SCOTT、EVANSVILLE

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank You for staying with us at the Black Bear Lodge. Glad you enjoyed your time.

10/10 (非常に良い)

Rankin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We loved this place so much. Quite, clean and cozy. Exactly what we were looking for. The bed slept well. The shower is amazing. Very clean. Pretty place and we suggest staying here to everyone.
2023 年 12 月に 1 泊滞在
SCRからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for the kind feedback! We hope to see you again!

10/10 (非常に良い)

Melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quaint and cozy room. The water pressure in the shower alone rates a 5 star review! My only complaint was lack of WiFi which would have been great in an area where I barely get 1 bar on my phone.
2023 年 11 月に 2 泊滞在
SCRからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for the feedback! We hope to see you again!

10/10 (非常に良い)

Herbert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
So peaceful and quiet.
2023 年 11 月に 1 泊滞在
BBLからの返信 (投稿日 : 2023 年 11 月 29 日)
We are happy to know that you enjoyed your stay at Black Bear Lodge and we hope to see you again!

10/10 (非常に良い)

Soumilee

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and very reasonable price!
2023 年 11 月に 3 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your feedback.

10/10 (非常に良い)

Karen Sykes

良かった点 : 清潔度、スタッフとサービス
Looking for a quiet, hometown place? This is it. Don’t expect cell service and there are no land lines so that was spooky. The people were friendly, the hike was beautiful. Carry a sound fan or machine because the walls are thin.
2023 年 11 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your feedback.

10/10 (非常に良い)

Lydia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a small difficulty with a noisy neighbor in the hotel. A phone call to the lodge resolved the problem immediately.
2023 年 11 月に 2 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 22 日)
We're were glad that you brought it to our attention so that we could quickly resolve the issue. Thanks for the feedback and we hope to see you again!

10/10 (非常に良い)

Virginia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rustic, clean, quiet.
2023 年 11 月に 2 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 18 日)
Thank you for the feedback! We hope to see you again!

8/10 (良い)

patrick

2023 年 11 月に 3 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you for choosing to stay with us. Glad to see that you enjoyed your time here.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice
Very comfortable room and very close to the State Park.
2023 年 11 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for your feedback. Many attractions just a few tens of a mile from the Lodge.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will be back
Everything was great. Room was clean and had everything I needed.
2023 年 11 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 11 日)
Thank you for your feedback. Come stay again.

10/10 (非常に良い)

Bob

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
this is a hidden gem! highly recommand. we culd not find ice machine, but overall a great place to stay
2023 年 10 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 14 日)
Bob--Thank you for staying with us. You chose a beautiful time to visit our area. So pleased to hear that you enjoyed your time. Sorry about the ice...we do not have a machine. See you again!

10/10 (非常に良い)

Julie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Price! Great location! Great place to stay
We only stayed one night, but had a great experience. The beds were comfy, the Motel was very close to Natural Bridge Park, etc. I wouldn't change a thing.
2023 年 10 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 30 日)
We're so happy to know that you enjoyed your stay! We appreciate your kind words and the feedback!

8/10 (良い)

Patricia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank You for staying with us. We are glad to see that you enjoyed your stay.

8/10 (良い)

ROBERT

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great location
Needs to install wifi. Some travelers need to keep a connection for all kinds of reasons.
2023 年 10 月に 3 泊滞在
SCRからの返信 (投稿日 : 2023 年 10 月 23 日)
Thanks for the feedback! Wi-Fi is something that we are looking into adding in the future. The coffee shop that is less than 1/10 of a mile away offers free Wi-Fi.

8/10 (良い)

Debra

Other than the giant spider in my room it was a good experience
2023 年 10 月に 2 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for your feedback. We had an exterminator come in and spray for pests. Hope you will stay again.

2/10 (非常に不満)

Toni

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My granddaughter woke up this morning with bites from head to toe. The only explanation would be bed bugs of some kind in her bed as I have none. Room 209 bed closest to bath
SCRからの返信 (投稿日 : 2023 年 10 月 24 日)
We are sorry that this happened! We do a routine bug spray, which includes a spray for bed bugs. Our housekeeping supervisor and our pest control company have checked the room and found no evidence of any type of bugs in the bed or the room.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 17 日)
Thanks for the feedback, so glad to know you enjoyed your stay, we hope to see you again!

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rustic decor was appropriate and cute for the area The rooms were comfortable and provided nice over night accommodations the only negative would be the lack of Wi-Fi and poor cell phone reception
2023 年 10 月に 3 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your feedback. We are addressing the wifi issues and are hoping to have it solved soon.

10/10 (非常に良い)

jean

2023 年 10 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 11 月 14 日)
Pleased to hear that your time here was enjoyable. Hope you'll consider staying with us again if you're in the area.

10/10 (非常に良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
SCRからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for the feedback! We hope to see you again!

8/10 (良い)

Maureen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Management called me en route to ensure we would get there by 9:00. Karen nicely gave directions for late check in- easy and no problem
2023 年 10 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 30 日)
Hi Maureen, we're pleased to know that everything was easy and there were no problems! We hope to see you again! Thanks for the feedback!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A rustic place to stay, good value for the money. Spent 3 nights, comfortable bed and place to sleep after long hikes in the RRG. Only negative is that the room tended to be a bit damp if the AC wasn't cranked up.
2023 年 10 月に 3 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 10 月 5 日)
Thank you for your feedback. Hope you can come back to visit.

8/10 (良い)

Amy

良かった点 : 清潔度、スタッフとサービス
Our stay was fine. The room was clean. But there was a musty odor. It wasn't overwhelming. But i noticed it and its worth mentioning. The bed was pretty hard. But we only stayed one night, so it wasn't that big of a deal. Our main complaints were the check in/check out process and no cell service/wifi. Having to check in and out at a separate location isn't the problem. The problem is it is located inside of a store/restaurant that is extremely busy. Its kind of difficult to get to the office to check in/out. There are just so many people in such a small area. As far as cell service/wifi, my concern is that there is no way to reach emergency services if needed because the room didnt have a landline. The owners really need to either have landlines installed or get wifi just for the safety of their guests. Overall, its a decent motel for the money.
2023 年 9 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 26 日)
Glad you somewhat enjoyed your stay at the BBL. We apologize for the lack of wifi. We have been diligently working to get access but it just isn't available as of yet in that area. Hope you'll consider stay with us again, maybe in a cabin the next time.

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for your feedback. Hope you come stay with us real soon.

10/10 (非常に良い)

Lindsay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simple and clean cabin style motel at the gorge! We will stay here again as it is located very close to Natural Bridge.
2023 年 9 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for your feedback . We are glad you enjoyed your stay at our Black Bear Lodge. Hope to see you again soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for you feedback. Hope to see you again.

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice for my needs. Would stay again
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 23 日)
Hi Jeremy, Thank you for your feedback! We are happy to know that you would stay again and we hope to see you soon!

4/10 (不満)

Morgan

家族旅行
Not trying to be mean but it was damp and mildew smell was horrible the beds sucked they need to get some dehumidifiers in there rooms or something…thought maybe it was just our room but asked some other guest and they said there rooms were same way….probably won’t stay there again unless things are changed
2023 年 9 月に 2 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 19 日)
Sorry to hear that your stay was less than ideal. We've not had anyone complain about the rooms smelling of mildew and being damp. Thank You for letting us know. If you stay with us again, and there is an issue, please let us know right away so that we can address it while you're here so that your stay can be a good one.

10/10 (非常に良い)

Rob

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved Black Bear Lodge
Simple, pleasant accommodations. Val was very helpful, check-in / check-out was easy. Thank you!
2023 年 9 月に 1 泊滞在
SCRからの返信 (投稿日 : 2023 年 9 月 18 日)
We really appreciate the feedback! We hope to see you again!

10/10 (非常に良い)

Jolie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the black bear lodge decor! It felt like i was staying in a log cabin! The room was clean and comfortable. It was nice being able to sit outside. One thing i would add if you could... Wifi...i would Def stay here again!
2023 年 9 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 17 日)
We are so glad you enjoyed your stay. We have had a few guest mention the same thing about the WIFI. We take pride in our Lodge and the cleanliness of it.

10/10 (非常に良い)

Victor

2023 年 9 月に 1 泊滞在
Scenic Cabin Rentals & Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank You so much for choosing to stay with us at the Black Bear Lodge. We are pleased to hear that your stay was enjoyable. Come see us again!

8/10 (良い)

Shelby

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No cell service
The phone service was terrible! Honestly if something would have gone wrong I would have had to get out of the holler to find service. Even down the road at the Mexican restaurant we had NO CELL PHONE SERVICE. The females 2 doors down were noisy and load! They slept with the window raised in their room all night. Everything else about the room was in excellent condition except the stinch from mildew in the air.
2023 年 9 月に 2 泊滞在
SCRからの返信 (投稿日 : 2023 年 9 月 11 日)
We really appreciate the feedback! Unfortunately, cell phone service is spotty in much of this rural area. We are sorry that other guests were loud.

6/10 (普通)

Kim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I only gave three stars because the room was very damp and smelt musty/mildewy. We stayed in room 102. It was overall clean and tidy, but VERY moist (bedspread was actually damp) and smelt mildewy.
2023 年 9 月に 1 泊滞在
Black Bear Lodgeからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for your feedback. We have addressed the issues with the dampness in the rooms. We strive to keep the Lodge clean and everything in working order. Thank you for booking with us.