Ski Chantecler

The location was good. The place was very big. Bed and TV were great. Luggage storage was convenient. Nice to have a washer and dryer. Areas that need improvement: Stain on the bed sheets. Towel bar broken off the wall. Dirty bathroom fan that didn’t work. Hole in bathroom door. Dryer vents had not been cleaned and were full of lint Although we booked and paid three months ahead of time they gave us a room in the basement. No lap top station as described when we booked the room. Noisy in the basement room. Only one hand towel provided. Limited storage for clothes. Although we communicated some of these deficiencies after check in, nobody ever came to address them.

Awesome experience, beautiful hotel

I was unable to leave the room due to sudden back problem. Room Service, housekeeping,concierge were sympathetic ,courteous and helpful. Food was delivered on a timely basis, delicious and nicely presented.