2/10 (非常に不満)
Noor、Sugar Land
家族旅行
2023 年 7 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn’t stay at this hotel because it was very dirty. Pictures are not accurate. I walked out after seeing two rooms. Paint was coming out from the walls, place was stinking, bed sheets had bugs in it.
First they couldn’t find my reservation. I had to struggle with the owner about that. Second, they showed me rooms and there is no way I could have stayed at this dirty place. Owner didn’t even offer to reimburse my money. I was looking for another place to stay till 7pm and that’s when the owner called us and offered to stay at his guest house. I went and stayed at his guest house which didn’t had a internet or hot water. I was out the next day. Never had this experience before in my life. Be careful when you are booking this property. Thanks.
Noor
2023 年 7 月に 1 泊滞在