Sitia Beach City Resort & Spa

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Luxury
5.0 star property
8.6

Excellent

Beachfront sanctuary in Sitia

Waves lap against the narrow beach minutes from this luxury resort with clean pools and poolside bar. Friendly staff create a relaxing atmosphere while the spa offers rejuvenating treatments. Sea views complement the excellent breakfast buffet, before exploring nearby Sitia's waterfront.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ￥13,909
￥18,538 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double or Twin Room with Garden View

A modern hotel room with a large bed, a desk, a chair, a mirror, and artwork on the walls.

Double or Twin Room with Garden View

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room with Sea View

A modern hotel room with a large bed, bedside tables, a bedside lamp, a mirror, and a painting on the wall.

Double or Twin Room with Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

A modern hotel room with a bed, a wardrobe, a desk, and a balcony with a view.

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette Two-Bedroom with Pool View

A modern hotel room with a large bed, a sofa, a TV, and a wardrobe.

Maisonette Two-Bedroom with Pool View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite with Sea View

A modern hotel room with a bed, a wardrobe, a desk, and a balcony with a view.

Suite with Sea View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

APARTMENT TWO BEDROOMS

  • Sleeps 10

Room

  • Sleeps 1

BUNGALOW STANDARD

  • Sleeps 9
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About the neighborhood

Located in Sitia, Sitia Beach City Resort & Spa is in the entertainment district and on the beach. Zakros Palace and Gournia Archaeological Site are local landmarks, and the area's natural beauty can be seen at Vai Palm Grove and Petras Beach. Enjoy the great outdoors with mountain biking, hiking/biking trails, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer. Visit our Sitia travel guide
Map
72300, Crete Island, Sitia, Karamali Avenue

What's nearby

  • Petras Beach
    1 min walk - 0.0 km
  • Sitia Archaeological Museum
    5 min walk - 0.5 km
  • Folklore Museum
    9 min walk - 0.8 km
  • Vai Palm Grove
    40 min drive - 28.4 km
  • Vai Beach
    40 min drive - 28.8 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    123 min drive

Restaurants

  • Καλάμια
    2 min walk
  • Mitsakakis
    6 min walk
  • Κρέμα Κανέλα
    7 min walk
  • Sitia Beach Pizzeria
    3 min walk
  • Dionisos
    5 min drive

About this property

Sitia Beach City Resort & Spa

  • Luxury family-friendly hotel by the sea
  • At Sitia Beach City Resort & Spa, you can look forward to a free breakfast buffet, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Treat yourself to a facial, a body treatment, or a massage at Sitia Spa, the onsite spa. Enjoy onsite activities like basketball and volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Bike rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • Access to a nearby health club, express check-out, and express check-in
  • Room features
  • All 161 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • LED TVs with cable channels
    • Furnished balconies or patios, refrigerators, and free infant beds

All inclusive details

  • All-inclusive room rates at Sitia Beach City Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Green Key (Foundation for Environmental Education) and Travelife. For more information on what these certifications require and verify, please visit their websites.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,712 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 1 and April 21.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per accommodation, per day

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1040Κ015A0076200

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Sitia Beach City Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Sitia Beach City Resort & Spa?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Sitia Beach City Resort & Spa on Oct 20, 2026 start from ￥13,909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sitia Beach City Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sitia Beach City Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sitia Beach City Resort & Spa?

Check-out is at noon.

Does Sitia Beach City Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sitia Beach City Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Sitia Beach City Resort & Spa located?

Located in Sitia, this beachfront hotel is in the entertainment district and within a 10-minute walk of Petras Beach, Sitia Archaeological Museum, and Folklore Museum. Chiona Beach and Maridáti are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sitia Beach City Resort & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 84 out of 172 reviews
Rating 8 - Good. 57 out of 172 reviews
Rating 6 - Okay. 22 out of 172 reviews
Rating 4 - Poor. 7 out of 172 reviews
Rating 2 - Terrible. 2 out of 172 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amenities. Very accessible to the beach, actually privately accessible with our own umbrellas and sun beds. Walking distance to shops and restaurants. The beaches were amazing. Also, if you want to see other attractions, get a rental. I had a great massage. I recommend booking it in advance because sometimes it can get a little full. The only thing negative was the breakfast not having eggs to order. That would’ve been nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Sitia

Very welcoming Son and Mother host, amazing view , fantastic facility and extremely clean, all round great place to stay. I would strongly recommend staying here if you come to Sitia
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and awesome breakfast buffet. Location is great. The hotel room is a bit dated, but other than that it was good!
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay in a charming location. Sitia has an excellent beach and a bustling waterfront just a few minutes walk from the hotel. The hotel itself is good and the staff are extremely obliging.
Stayed 14 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful hotel. Great staff. The location and grounds are lovely. Pools are so perfectly maintained with plenty of sun chairs. We used the fitness center, which you can reserve. It has everything you need for a good workout. Seafront restaurants are a short walk away. The Cretan House was our favorite. Right on the harbor with impressive food. Also liked the easy parking. If you drive in Crete you know what that means. Our 4 night stay was a highlight of our 6 week trip around Crete. Highly recommend.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice. Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options. It was very quiet, possibly we were there on their last open weekend, not sure. Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight. I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water. We don’t think it merits the 5* rating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All foods were good and everything was perfect!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the city and beach
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the Sitia Waterfront and restaurants. Overall a nice property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a good location. Sitia is a great city too
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice, older but clean. The food was very good so many choices and staff was exceptional
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel with very friendly and attentive staff. Spa offered luxurious and relaxing treatments which added to my overall holiday experience. I would recommend it to anybody looking for special Greek destination.
Stayed 11 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very unfriendly for non France people, although everyone speaks good English, everything is France orientated
Stayed 14 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The food was pretty bad
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very nice hotel. Three tho gs that could be improved. - workout machines in the gym are way outdated for a 5 star hotel - seems that the floors in the rooms do not get sweeped very often. There are piles of dust and dirt, especially in the corners - very difficult for vegetarians to find enough to eat at the buffet besides just same salads every day.
Stayed 7 nights in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at the Sitia Beach Resort & Spa, which is still advertised as a five-star hotel – maybe it was 15 years ago, but not anymore. The entire complex feels outdated and in need of renovation. We had booked a Maisonette room, but it was dark and located directly by the main pool. It was impossible to open the windows for light or fresh air because of the constant noise and lack of privacy. We asked to change rooms and moved to the main building, which was slightly better, but the bathroom was so tiny that there was no space to put any personal items. We had booked with breakfast, but the food was a major disappointment: mostly industrial, frozen products simply warmed up by the kitchen – far from what you’d expect from a hotel in this category. Overall, we left one day earlier than planned, disappointed and relieved to go home. Definitely not worth the five stars or the price.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett, großzügige Anlage. Genügend Parkplätze
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle hotel avec un cadre agréable, une ambiance familiale, très propre avec un personnel d’une gentillesse qu’on ne retrouve pas ailleurs
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren nur für eine Übergangsnacht im Hotel, die teilweise negativen Bewertungen kann ich nicht nachvollziehen. Halb- oder Vollpension kann ich nicht beurteilen, wir haben einmal gefrühstückt und es war alles vorhanden. Sehr nettes Personal. Der Aperol Spritz und Gin Tonic wurde entsprechend zubereitet, kein Fertigzeug. Anstatt die Klimaanlage zu nutzen haben wir zum Garten/ Parkplatz hin die Terassentür offen gelassen, bedingt dadurch war es schon mal etwas lauter, Reisebus, Katzen usw. Wellness habe ich auch nicht in Anspruch genommen. Mich persönlich hat eher Sita enttäuscht. Das ist die Gegend und Stadt rund um Agios Nikolaos wesentlich schöner und attraktiver.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé avec de belles prestations, grande piscine... bel environnement, à deux pas de la plage avec transats. La présence FRAM gâche la tranquillité et le bar de l'hôtel est trop bruyant. Manque de parasols autour de la piscine. C'était beaucoup mieux les années précédentes.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hôtel très propre, tous les équipements sont sur place. Chambre confortable et très propre. Petit déjeuner et repas sous forme de buffet varié et qualitatif Plage et centre ville à proximité.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Ottima posizione a due passi dal centro di Sitia. Camere pulite ma con il bagno un po’ piccolo. Colazione nella media. Per un 5 stelle mi aspetto qualcosa di più.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Besonders hervorheben möchten wir das leckere und abwechslungsreiche Essen sowie das freundliche Personal. Wir haben uns stets wohl gefühlt. Das Zimmer verfügt über einen großen Fernseher, Kühlschrank und Wasserkocher. Es wurde regelmäßig gereinigt. Wir haben immer direkt am Hotel einen Parkplatz gefunden. Negativ: Der Einstieg in die Dusche ist auch für uns schlanke Menschen recht schmal. Bei Ankunft hatten wir ca. 30 Mücken im Zimmer. Da wurde wohl bei der Reinigung die Tür offen stehen gelassen. Es gab im Bad Handtuchhaken, aber leider keine Schlaufen an den Handtüchern. Fazit: Alles in allem hatten wir trotz dieser Kleinigkeiten einen super Aufenthalt in dem Hotel.
Stayed 10 nights in Oct 2024