屋外プール、サンラウンジャー

バイブ ホテル シンガポール オーチャードの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 99 件の口コミ中 44 件が非常に良い" "
評価 8 - 99 件の口コミ中 34 件が良い" "
評価 6 - 99 件の口コミ中 16 件が普通" "
評価 4 - 99 件の口コミ中 3 件が不満" "
評価 2 - 99 件の口コミ中 2 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Shigeru、KATSUSHIKAKU

2024 年 5 月に 1 泊滞在

8/10 (良い)

SHUNTA

2024 年 2 月に 3 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 21 日)
G'Day Shunta, Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Good Vibes Only Peggy Koh Front Office Manager

8/10 (良い)

Yasushi

2023 年 11 月に 2 泊滞在

8/10 (良い)

Ichiro、Setagaya

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the room was kept nice and clean. Hooe they can offer us a couple of complementary bottles of water and breakfasts
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

satoshi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

8/10 (良い)

Keisuke

カップルで旅行
良かった点 : 清潔度、設備とサービス
部屋は値段の割には広くて満足でした。バスルームのみ水漏れしたり、ドアが鍵が壊れかかっていたり、トイレの水洗ボタンがすごく固かったりとはずれの部屋だったので、途中で部屋を変えてもらいました。バスタブがあるのは良かったです。 オーチャード駅には比較的近くて立地は良い方だと思います。
2023 年 8 月に 7 泊滞在

6/10 (普通)

CHISA

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
コーナーの部屋に案内されたため、ダブルルームなのに狭く感じ、部屋を変更。次に案内されたのがコネクティングルームの1室で隣の部屋の音が気になり、翌日別の部屋に変更してくれた。スタッフの対応は皆んな笑顔で感じが良い。ただ、清掃がタオル交換のみでバスローブが未交換、掃除機はかかってなかったので連泊は薦められません。
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

AMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

YUSAKU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

RYUDO

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
highest!
2023 年 4 月に 3 泊滞在

6/10 (普通)

HARUHIKO

MRTの駅が遠く感じた
2023 年 2 月に 2 泊滞在

8/10 (良い)

Justin、Markham

良かった点 : 清潔度
Just a street away from Ochard Rd
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

ALI、Houston

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The service of the staff was excellent, especially Beulah was fantastic and made the hotel one of the most pleasant experiences in Singapore.
2024 年 5 月に 1 泊滞在
Donal Teeからの返信 (投稿日 : 2024 年 5 月 13 日)
G'Day GuestThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay. Your kind words for Beulah is truly appreciated and we look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

10/10 (非常に良い)

Emma、Burbank

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2024 年 1 月に 1 泊滞在
Donal Teeからの返信 (投稿日 : 2024 年 5 月 13 日)
G'Day GuestThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay.We look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

8/10 (良い)

Jake

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I have no issue with the price. I like the room that I booked, which is deluxe room. On gg maps, it's said 10-15 mins walk to the mall and mrt, but actually it's more like 20-30 mins walk in real life. But I think other hotels with this price range are all the same, so it's acceptable. What I don't like is the front desk staffs seem cold, beside that, during check-in, they asked me if I like bathtub or standing, while my booking was clearly bathtub, and I even type it again on the special request. After I repeat, they said that bathtub had to wait 2-3 hrs, we tired so we said standing is ok. The staff gave me the key card, said this room is free upgrade. But when I saw the room, it was bad, smaller and uglier. So I went back immediately, said I want the room I booked, no need upgrade. They gave me my room on the spot, with out waiting, much better than the upgraded room. So it's a bit shady here that they told me I have to wait, and told me I got free upgrade. Feel like they tried to trick me to stay in the room they want instead of my booking room....
2024 年 4 月に 1 泊滞在
Donal Teeからの返信 (投稿日 : 2024 年 5 月 6 日)
G'day Jake,Thank you for sharing your feedback with us. We appreciate your understanding regarding the walking distance to the Orchard MRT station and apologize for any inconvenience this may have caused.We are deeply concerned about your experience with our front desk staff and the miscommunication during check-in. Please accept our sincere apologies for the confusion and inconvenience you encountered. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we regret that we did not meet your expectations on this occasion.Rest assured, we will address the issues you've raised with our team to ensure that such situations do not occur in the future. We take your feedback seriously and will use it to improve our service delivery and communication processes.We are glad that we were able to provide you with the room you originally booked promptly. Your comfort and satisfaction are important to us, and we are pleased to hear that you were ultimately happy with your room.Should you choose to stay with us again in the future, we would appreciate the opportunity to provide you with a seamless and enjoyable experience from check-in to check-out.Good Vibes Only ! Donal TeeFront Office Manager

8/10 (良い)

Scotch

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice large room, clean and very nice staff
2024 年 4 月に 3 泊滞在
Donal Teeからの返信 (投稿日 : 2024 年 5 月 6 日)
G'Day ScotchThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay.We look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

6/10 (普通)

Gustina、Hayward

良かった点 : 設備とサービス
Over advertized compared to the price. Room is so small.
2024 年 4 月に 2 泊滞在
Donal Teeからの返信 (投稿日 : 2024 年 5 月 6 日)
G'day Gustina,Thank you for sharing your feedback with us. Your comfort is of outmost importance, and we are genuinely sorry to hear that your stay did not meet your expectation. Your feedback provides us valuable insight into our guests' experiences in Vibe Hotel Singapore Orchard. We hope you will give us another opportunity to host you and provide a better experience.Best VibesDonal TeeFront Office Manager

4/10 (不満)

JOEY

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
checkin receptionist was slow and impolite. property is 10-15min walk to shops and metro. bathrooms are old and dirty. shower faucet difficult to control. would not recommend or stay there again.
2024 年 3 月に 4 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 21 日)
G'Day Joey, Thank you for sharing your feedback with us, and we sincerely apologize for the issues you encountered during your recent stay. Providing excellent service and maintaining high cleanliness standards are our top priorities, and we regret that we fell short of meeting your expectations.We apologize for any inconvenience caused by the slow and impolite service you received during check-in. Please rest assured that we will address this with our Vibe Host team to ensure that all guests are greeted promptly and courteously.Regarding the condition of the bathrooms and the difficulty in controlling the shower faucet, we understand the importance of maintaining clean and functional facilities for our guests. Our housekeeping and maintenance teams will immediately investigate and address these concerns to ensure that our guests have a comfortable and pleasant stay.We appreciate your feedback as it helps us identify areas for improvement, and i am inviting you to write to me personally : peggykoh@fareast.com so that i may understand more on what transpired that day on your arrival. we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Good Vibes Only Peggy Koh Front Office Manager

8/10 (良い)

Jacqueline

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were comfortable and clean in good location walkable to shops and eateries. Quality of the food at the one hotel restaurant was very average.
2024 年 3 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 11 日)
G'Day JacquelineThank you for your ratings!. We're glad to hear that you found our rooms comfortable and well-located. We apologize for any disappointment regarding the food quality at our restaurant. Your comments are invaluable to us, and we will strive to improve in this area to better meet your expectations in the future. If you have any further concerns or feedback, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an improved dining experience.Best Vibes Peggy Koh Front Office Manager

10/10 (非常に良い)

Mugdha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything from the location to the cleanliness, facilities and staff was amazing. Only improvement scope was the breakfast and food menu. Didn't find anything fulfilling there if you are a vegetarian , rest all was more than amazing.
2024 年 2 月に 3 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day MugdhaWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

10/10 (非常に良い)

Esther

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing service! Perfect balance, staffs are very attentive without being overbearing. The room is clean, comfortable and well appointed. We really enjoyed our stay and would stay there again the next time we are in Singapore.
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day EstherThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your mention of our Signature Vibe Host Service. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

8/10 (良い)

Jani

家族旅行
Family room
Small room for 3
2024 年 2 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day JaniThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating ! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

6/10 (普通)

Markus Urs

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Little walk from Orchard rd.. Hotel carpets smell/ old carpet smell. Phone didnt work. Not enougj towels im bathroom for 2 people
2024 年 2 月に 3 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day MarkusWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

8/10 (良い)

nigel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed mattress are rock hard, shower was poor, and nowhere to sit like a lounge to have a drink, breakfast was average but overall the hotel was clean and fresh staff were polite and helpful
2024 年 2 月に 7 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day NigelWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement. We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

6/10 (普通)

Margot

家族旅行
Some of the service was abrupt and our room offered bare essentials only.
2024 年 1 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day MargotThank you so much for staying with us at Vibe Hotel Singapore Orchard. We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

8/10 (良い)

Anne-Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walking distance to Orchard road Nice staff Did not enjoy the substandard breakfast both in selection and quality of food
2024 年 1 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day Anne-MarieWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts. We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

10/10 (非常に良い)

Robert

2024 年 1 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day Robert Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

2/10 (非常に不満)

YUNGHSIANG

2024 年 1 月に 5 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day YunghSiangThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 (非常に良い)

Graham

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The food was very nice
2024 年 1 月に 5 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day GrahamThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 (非常に良い)

Adrian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel within minutes walking distance of Orchard Road. Rooms nice sized and king size bed is extremely comfortable (probably the most comfortable hotel bed I’ve slept in!). The staff are all great and friendly and a special mention for Ratna for helping to make our stay even more comfortable, she is a real credit to the hotel! Really enjoyed our stay and look forward to staying at Vibe hotel again next year.
2023 年 12 月に 12 泊滞在

10/10 (非常に良い)

jason、las vegas

2024 年 1 月に 2 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day Jason Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 (非常に良い)

Kartik

2023 年 12 月に 6 泊滞在
Peggy Koh からの返信 (投稿日 : 2024 年 3 月 2 日)
G'Day KartikThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

6/10 (普通)

Chun Kit

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Bernard Fabio

2023 年 12 月に 2 泊滞在

6/10 (普通)

Patrick

カップルで旅行
良かった点 : 清潔度
The room is small. Customer service is ok. Nowhere to put clothes. Breakfast is below average
2023 年 11 月に 4 泊滞在

8/10 (良い)

Nipa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Noisy from neighboring rooms every night
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Mary-Ellen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

KA LING

2023 年 10 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Housekeeping was great, lovely to return to a clean, tidied room. Only issue is the (noisy) air-conditioning: unable to make it warmer beyond a point and felt too cold at night.
2023 年 10 月に 1 泊滞在

6/10 (普通)

LENA

カップルで旅行
良かった点 : スタッフとサービス
Walking distance to the shopping centres.
2023 年 10 月に 3 泊滞在

8/10 (良い)

Kathryn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable clean hotel with great staff convenient location
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Angel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is nice, clean and modern. The staff are friendly and helpful. The area is quiet.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Wai Keung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在

8/10 (良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location - nice rooms
2023 年 9 月に 1 泊滞在

8/10 (良い)

Edward

2023 年 8 月に 2 泊滞在

8/10 (良い)

Arif

2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

MengJu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel room. Have a good time to live alone. Big bath tub and bath room can take good relaxing.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Vivien

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The front desk is very helpful.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

ALESHA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We spent three days here and it was wonderful! The staff was very welcoming, friendly and accommodating. The room was clean and the hotel had a nice fragrance throughout. Would definitely stay at vibe again! Oh forgot to add it is in close proximity to all major shopping and transportation centers.
2023 年 7 月に 3 泊滞在