屋外プール、サンラウンジャー

プルマン シンガポール オーチャード の口コミ

4.5 out of 5

口コミ

8.4

とても良い

評価 10 - 69 件の口コミ中 31 件が非常に良い" "
評価 8 - 69 件の口コミ中 25 件が良い" "
評価 6 - 69 件の口コミ中 8 件が普通" "
評価 4 - 69 件の口コミ中 3 件が不満" "
評価 2 - 69 件の口コミ中 2 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Natsumi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅からのアクセスか良い。スタッフが皆とても親切。私は英語をあまり話せないが、ゆっくり分かりやすく話してくれたので困ることがなかった。カクテルも朝ご飯もとても美味しい。
2024 年 2 月に 1 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear NatsumiThank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us. We always strive to provide excellent service, and it is wonderful to hear that our staff made you feel welcome and accommodated your language needs. We hope to have the pleasure of welcoming you back again soon!

8/10 (良い)

Yoshinori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear YoshinoriThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Masaaki

2023 年 10 月に 1 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear MasaakiThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Paola、Concord

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay, stayed for 5 nights and it was super easy to get around and the hotel is very clean. The pool is very pretty and enjoyable. Rooms are spacious and the cleanliness is excellent. The staff are friendly and always want to help out.
2024 年 5 月に 5 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear PaolaThank you for the wonderful review! We are delighted to hear you that you enjoyed your stay with us!We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 (非常に良い)

Avikash

2024 年 4 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear AvikashThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 (普通)

sam anthony

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s proximity to shopping and food courts
2024 年 2 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear SamThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Renate

Tolle Lage, tolles Hotel, sehr freundliches Personal
2024 年 3 月に 6 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear RenateThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Stephanie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Better than I thought. Staff are friendly. Great options in the buffet but repetitive. Would appreciate more plant based options for the hot foods like vegetable broth soup/ noodles. Great location to get around - convenient. Close to Orchard Station and you can take the pathways from across the street to MRT.
2024 年 3 月に 5 泊滞在
Merからの返信 (投稿日 : 2024 年 3 月 12 日)
We are delighted to hear that you have enjoyed your stays with us and thank you for your support. We would greatly appreciate if you could also share your compliments via Expedia and Google reviews for us. We look forward to welcoming you back to our hotel soon.

10/10 (非常に良い)

Jonny

2024 年 2 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear JonnyThank you for the high ratings and selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Kazuhiro

2024 年 1 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear KazuhiroThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

stewart

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
the crew especially the concierge was helpful on our needs.
2024 年 1 月に 4 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Jaeeun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear JaeeunThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 (非常に不満)

Danielle

2024 年 1 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear DanielleThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. Our Director of Guest Experience and Sustainability has reached out to you separately to gain further insights into your experience during your stay with us. We would be grateful to hear them as your insights will contribute to our ongoing efforts to enhance our guest experience.We truly appreciate your support and we hope to have the pleasure of welcoming you back for your future visits.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good. There was only 1 chair that came with the coffee table. So when we got some snacks we had to either eat on the bed or sit on the floor. The light switches were a little confusing as the labelling was not clear. Took a while to figure out
2023 年 12 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear GabrielThank you for taking the time to share your feedback regarding your recent stay with us.We understand your concerns regarding the seating arrangement in your room, and we sincerely apologize for any inconvenience this may have caused. We would like to assure you that we offer a range of room sizes and configurations to cater to different preferences and needs. We encourage you to contact us directly on your next visit, we will be more than happy to assist you in finding a room that better suits your requirements.We genuinely appreciate your feedback, and we hope that this experience will not deter you from considering us for future stays. If there are any specific preferences or requirements you have for your next visit, please feel free to share them with us, and we will do our best to make your stay as enjoyable as possible.We look forward to the opportunity to serve you better in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Larcee

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and hotel has a positive vibe
2023 年 12 月に 5 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear LarceeThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel. Clean, decent space, great location. Excellent service.
2023 年 12 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear GuestThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Tobias

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location on Orchard Road and good sized rooms. We will return.
2023 年 12 月に 1 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear TobiasThank you for taking the time to share your positive feedback! We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you back for another enjoyable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 (非常に不満)

davidson

2023 年 12 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear DavidsonThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Haslinah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear HaslinahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Zaw Nyein

2023 年 11 月に 8 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Zaw NyeinThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Sarah

2023 年 11 月に 8 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear SarahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Vivian

2023 年 10 月に 10 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear VivianThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Johan

2023 年 10 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear JohanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Constantinos

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear ConstantinosThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent stay, good location
I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.
2023 年 10 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear ThomasThank you for taking the time to share your feedback about your recent stay with us at Pullman Singapore Orchard.Your detailed feedback is essential to us as it guides our ongoing efforts to improve and provide a more exceptional guest experience. Your comments regarding breakfast experience is duly noted. Please know that we will review and enhance our breakfast offerings to ensure a more satisfying and diverse selection in the future.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Dinithi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay, only need to go out of hotel for biggest shopping and dining amazing stay
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear DinithiThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 (普通)

Nam Quoc

出張
良かった点 : 清潔度、スタッフとサービス
For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change. The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.
2023 年 10 月に 7 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Nam QuocThank you for choosing to stay with us and for taking the time to share your feedback.While we are thrilled to receive a five-star rating from you, we are genuinely sorry to hear that your breakfast experience did not meet your expectations, and we apologize for any inconvenience caused. Providing a delicious and enjoyable breakfast is important to us, and we will be addressing your concerns with our culinary team to make necessary improvements in quality and variety.We take your comments about our restaurant staff's manners and decency seriously. We expect the highest level of professionalism and courtesy from our team members, and we will use your feedback to reinforce our training and customer service standards.We apologize for any discomfort this may have caused during your stay. Our Housekeeping & Engineering team will investigate this matter further to identify and rectify any maintenance issues to ensure a more comfortable experience for all our guests.We sincerely appreciate your feedback, and your comments will be instrumental in helping us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear GuestThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Lourdes、New York

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
location location location, room was comfortable, would have liked a work table and better cleaning service.
2023 年 9 月に 4 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear LourdesThank you for taking the time to share your feedback about your recent stay with us.We understand your concern about the absence of a working desk and the level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Affan

2023 年 8 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear AffanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

STEVEN

2023 年 8 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear StevenThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

stewart

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the extra bed is hard
2023 年 8 月に 4 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

stewart

2023 年 8 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Manwar

2023 年 8 月に 5 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear ManwarThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 (普通)

Nancy Leung

2023 年 8 月に 4 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear NancyThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

RAKAN

2023 年 8 月に 3 泊滞在
Rob McIntyre General Managerからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear RakanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet large rooms
2023 年 8 月に 1 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear PaulThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 (非常に良い)

sundari

2023 年 7 月に 2 泊滞在
Rob McIntyre General Managerからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear SundariThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 (普通)

Romeo

2023 年 7 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear RomeoThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear GeorgeThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Esther

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 3 泊滞在
Rob McIntyre, General Managerからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear EstherThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

4/10 (不満)

Vinh Hong

2023 年 6 月に 2 泊滞在
Rob McIntyreからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Vinh HongThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス
2023 年 5 月に 4 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for rating and staying at Pullman Singapore Orchard.We do hope to have the pleasure of welcoming you back for another experience some time very soon.

6/10 (普通)

Elly

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Enjoyable stay but room service inadequate
Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.
2023 年 5 月に 4 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for choosing Pullman Singapore Orchard and taking the time to share your review with us.I would like to offer my sincere apologies for this negative experience. We are committed to providing comprehensive training to our team members to ensure the highest level of service. Rest assured, we will take the necessary steps to ensure that our staff receives the proper training and development opportunities.I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

6/10 (普通)

Elly

2023 年 5 月に 4 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear EllyThank you for staying at Pullman Singapore Orchard. We genuinely hope to have the opportunity to welcome you back to Pullman and provide you with an improved experience.

6/10 (普通)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so
2023 年 5 月に 4 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for staying at Pullman Singapore Orchard. I am sorry to hear that you did not leave our hotel entirely satisfied during your stay. As we strive to continually improve, we have shared this with the teams for their review and action. I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

8/10 (良い)

stewart

2023 年 4 月に 4 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

8/10 (良い)

Susan

2023 年 4 月に 3 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 (非常に良い)

David

2023 年 3 月に 5 泊滞在
From Pullman Singapore Orchard Management Teamからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for high ratings and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 (非常に良い)

SEUNG KI

2023 年 3 月に 1 泊滞在