Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
6/10 (普通)
Kenji
2024 年 2 月 28 日
Kenji
2024 年 2 月に 2 泊滞在
Nickからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
hiroaki
2024 年 2 月 27 日
良かった点 : 施設のコンディションと設備
I like Pool and gym
hiroaki
2024 年 2 月に 4 泊滞在
Nickからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
Takaharu
2024 年 2 月 13 日
良かった点 : 清潔度
Takaharu
2024 年 2 月に 4 泊滞在
Nickからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
Shih Wei
2023 年 12 月 16 日
Shih Wei
2023 年 12 月に 2 泊滞在
Nickからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Shi Wei,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
Yasushi
2023 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2週間滞在しましたが、快適に過ごせました。また了解したいです?
Yasushi
2023 年 11 月に 12 泊滞在
Nickからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Yasushi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 (普通)
Akiko
家族旅行
2023 年 11 月 27 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
水周りに不満
Akiko
2023 年 11 月に 2 泊滞在
Nickからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Akiko,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
KEITA
2023 年 11 月 27 日
KEITA
2023 年 11 月に 7 泊滞在
Nickからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Keita,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 (非常に良い)
Tomoko
2023 年 8 月 31 日
Tomoko
2023 年 8 月に 4 泊滞在
Nickからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Tomoko,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
?
2023 年 8 月 31 日
?
2023 年 8 月に 1 泊滞在
Nickからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
Keiji
2023 年 8 月 23 日
Keiji
2023 年 8 月に 3 泊滞在
Nickからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Keiji,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 (良い)
KEITA
2023 年 8 月 12 日
KEITA
2023 年 7 月に 10 泊滞在
Nickからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Keita,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Mr Masahide,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Kei,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 (非常に良い)
Satoko
2023 年 7 月 1 日
Satoko
2023 年 6 月に 1 泊滞在
Nickからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Satoko,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay with us. This is a mark of recognition for our team's dedication to diligently ensuring our guests' wellbeing. We thank you for taking the time to review our property. Our guest's satisfaction is especially important to us. We look forward to welcoming you again!Best Regards,Nick ChiaExecutive Assistant Manager
Dear Ritsu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you have liked our breakfast selection.We look forward to more opportunities to welcome you again in the near future.
Dear KEITA ,Thank you for your fantastic rating of the Orchard Hotel Singapore.We look forward to having you again as our guest.
10/10 (非常に良い)
MASAHITO
2023 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
丁寧で親切だった
MASAHITO
2023 年 4 月に 1 泊滞在
Best regards, Nick Chia Executive Assistant Manaからの返信 (投稿日 : 2023 年 4 月 9 日)
Dear MASAHITO,Thank you for your 5-star rating of the Orchard Hotel Singapore. We are delighted to hear that you had an overall pleasant and comfortable stay. It will be our pleasure to welcome and serve you again. Best regards, Nick Chia Executive Assistant Manager
10/10 (非常に良い)
Takuya
出張
2023 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス
Nice
Takuya
2023 年 3 月に 3 泊滞在
Best regards, Nick Chia Executive Assistant Manaからの返信 (投稿日 : 2023 年 3 月 23 日)
Dear Takuya, Thank you for your 5-star rating of the Orchard Hotel Singapore. We are delighted to hear that you had enjoyed staying with us. We certainly look forward to welcoming you again.
Dear Sir/Mdm,Thank you for your positive rating following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful experience. We look forward to more opportunities to welcome you again in the future.
Dear Sir/ Mdm,Thank you for your positive rating following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful experience. We look forward to more opportunities to welcome you again in the future.
4/10 (不満)
naoki
2023 年 2 月 10 日
naoki
2023 年 2 月に 3 泊滞在
Nickからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Naoki,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Ryosuke, Thank you for taking the time to review your stay at the Orchard Hotel Singapore. We are sorry that certain aspects of the hotel did not meet your expectations. Your feedback is valuable, and we thank you for bringing this to our attention. Your comments are noted, and we are reviewing the areas of concern. Nonetheless, we hope to see you again for an improved experience.
Dear emi,Thank you for your feedback. We are sorry to hear of your unpleasant check-in experience. Please be assured that your feedback has been reviewed with the utmost attention and shared with the relevant departments.Meanwhile, we hope for more opportunities to welcome you again for an improved experience.
8/10 (良い)
Kazumasa
2022 年 10 月 21 日
Kazumasa
2022 年 10 月に 6 泊滞在
Best regards, Herlin Leman Director Of Roomsからの返信 (投稿日 : 2022 年 10 月 23 日)
Dear Kazumasa,Thank you for your excellent review of the Orchard Hotel Singapore. We hope you had a delightful experience staying with us. We look forward to more opportunities to welcome you again soon.
Best regards, Herlin Leman Director Of Roomsからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear Rimi,Thank you for your review. We are pleased that you had an overall pleasant stay and liked our location. We are sorry that certain aspects of our hotel did not meet your expectations. Nonetheless, we will hope for your continuous support.
Herlin Leman, Director Of Roomsからの返信 (投稿日 : 2022 年 10 月 18 日)
Dear Sir/Mdm,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. It is indeed our pleasure that you have liked our location and breakfast selection. On the other hand, we are sorry that certain aspects of our hotel did not meet your expectations. Please be assured that this does not reflect our usual standard. We thank you for bringing this to our attention. Your feedback is valuable to us and will certainly be addressed to the relevant department for an immediate improvement in their processes. Meanwhile, we hope for more opportunities to welcome you again.
Herlin Leman, Director Of Roomsからの返信 (投稿日 : 2022 年 10 月 18 日)
Dear TADAYOSHI,Thank you for your review of the Orchard Hotel Singapore. We are disappointed to hear that we did not meet your expectations. Please kindly note that any late check-out and complimentary upgrade of rooms are subjected to availability. Due to hotel's high occupancy recently, we are unable to provide the above during your stay and we truly apologize for any inconvenience caused. Nonetheless, we will hope for your continuous support in spite of the shortfalls.
8/10 (良い)
HIROYUKI
2022 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スーパーやレストラン施設と直結で便利でした。
HIROYUKI
2022 年 9 月に 3 泊滞在
Quam Kponton, Director Of Roomsからの返信 (投稿日 : 2022 年 10 月 5 日)
Dear HIROYUKI,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you have liked our location.We look forward to more opportunities to welcome you again in the near future.
10/10 (非常に良い)
Kazuo
出張, カップルで旅行
2022 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
チェックインが、混雑していました
チェックアウトは、スムースでした
Kazuo
2022 年 8 月に 2 泊滞在
Quam Kponton, Director of Roomsからの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Kazuo,Thank you for your positive rating following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful experience. We look forward to more opportunities to welcome you again in the future.
Quam Kponton, Director of Roomsからの返信 (投稿日 : 2022 年 8 月 27 日)
Dear Daisuke,Thank you for your fantastic rating and compliment for the Orchard Hotel Singapore. We are thrilled to hear that you had enjoyed your stay and had been well taken care of.We look forward to welcoming you again in the near future.
4/10 (不満)
Akira
出張
2022 年 8 月 15 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
通常は100SGDが必要なアーリーチェックインを無償で11時にアレンジしていただけた点。
Akira
2022 年 8 月に 1 泊滞在
Quam Kponton, Director of Roomsからの返信 (投稿日 : 2022 年 8 月 16 日)
Dear Akira,
Thank you for your review of the Orchard Hotel Singapore. We are disappointed to hear that we did not meet your expectations in regards to the early check in. Please kindly note that our standard check in time is at 3:00pm and any request for early check in is subjected to availability. We apologize for any inconvenience caused.
Meanwhile, we will hope for more opportunities to welcome you again in the near future.
10/10 (非常に良い)
Junko
2022 年 7 月 25 日
Junko
2022 年 7 月に 1 泊滞在
Quam Kponton, Director of Roomsからの返信 (投稿日 : 2022 年 7 月 27 日)
Dear Junko,
Thank you so much for your fantastic rating of the Orchard Hotel Singapore.
We look forward to having you again as our guest.
8/10 (良い)
TATSUYA
2022 年 7 月 23 日
TATSUYA
2022 年 7 月に 6 泊滞在
10/10 (非常に良い)
Hiroshi、Bunkyo-ku
出張
2022 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス
柔軟な対応とアクセスは良し。朝食は普通。
Hiroshi
2022 年 7 月に 3 泊滞在
Quam Kponton, Director of Roomsからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear Hiroshi,
Your 5-star rating for the Orchard Hotel is much appreciated. We are delighted to hear that you had liked our location, facilities and services. It will be our pleasure to have your continuous support.
We look forward to welcoming you again.
8/10 (良い)
Tetsuya
2022 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス
Tetsuya
2022 年 6 月に 3 泊滞在
6/10 (普通)
Masahiro
2022 年 6 月 2 日
Masahiro
2022 年 5 月に 1 泊滞在
6/10 (普通)
Masahiro
2022 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Masahiro
2022 年 5 月に 1 泊滞在
6/10 (普通)
Owatari
2022 年 5 月 26 日
Owatari
2022 年 5 月に 4 泊滞在
10/10 (非常に良い)
Wei-Chun
家族旅行
2022 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wei-Chun
2022 年 5 月に 6 泊滞在
Best Regards, Director of Rooms Quam Kpontonからの返信 (投稿日 : 2022 年 5 月 27 日)
Dear Emy, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.
Thank you so much for your favourable rating. We trust that you had have an enjoyable and comfortable stay. We look forward to welcoming you again in the near future.
Dear Guest,
Thank you for your rating for The Orchard Hotel Singapore. We hope you had pleasant stay experience. And, we hope for more opportunities to welcome you again, in no too distant future.
Warm Regards
Dear Guest,
Thank you for your excellent rating, following your recent stay at the Orchard Hotel Singapore. We hope you had a memorable stay experience. And, we look forward to welcome you again, soon.
Warm Regards
Dear Guest,
Thank you very much for your excellent rating for the Orchard Hotel Singapore. We hope you had enjoyed our location, facilities and services.
It will be our pleasure to look forward to welcome you again, in not too distant future.
Warm Regards
Dear Tosohityan,
Thank you for your excellent rating for the Orchard Hotel Singapore. We are delighted to hear of our positive check in experience. We hope you had a memorable stay experience too.
Meanwhile, we look forward to welcome you again, in not too distant future.
Warm Regards