Four Points by Sheraton Singapore, Riverviewからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Kenji, thank you for your wonderful review and for taking the time to share your experience with us. \Your satisfaction is our top priority, and it's rewarding to know we achieved this during your visit. We hope to have the pleasure of welcoming you back in the near future for another exceptional experience.
Four Points by Sheraton Singapore, Riverviewからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Hajime, Thank you for taking the time to leave us a rating. We're delighted to see that you had an overall good experience with us. If you have any specific comments or suggestions for improvement, please don't hesitate to share them. Your feedback helps us strive for excellence.We hope to welcome you back soon for an even better experience.
Hi Sakae, thank you for taking time to share your rating. We would love to hear more from you as it gives us insights on areas for further improvements or attention. We seek your kind assistance to contact our Duty Manager to share any feedback you might have. We look forward to hearing from you.
Hi mai
Thank you for reviewing your recent stay experience with us. I'm delighted to hear that you had a comfortable and enjoyable stay with us, and that our staff were always on hand to provide a helping hand.
I hope you had an equally enjoyable trip in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 2 月に 2 泊滞在
Wayne Huangからの返信 (投稿日 : 2020 年 2 月 24 日)
Hi Anonymous
Thank you for taking the time to review your recent stay experience with us. I'm happy to learn that you enjoyed your stay and have rated us so highly. I hope you had an equally enjoyable time in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
Hi Anonymous
Thank you for reviewing your recent stay with us. I'm happy to hear that what planned to be a 1-night stay turned out to be an additional 2-night stay and that you enjoyed our F&B options (Four Points Eatery and The Best Brew).
I hope you had an equally enjoyable time in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
Hi Anonymous
Thank you for reviewing your recent stay experience with us. I'm thrilled that you have rated us 5 out of 5 and that you were happy with our room size. I hope you had a good holiday in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 3 泊滞在
Wayne Huangからの返信 (投稿日 : 2020 年 1 月 6 日)
Hi Anonymous
Thank you for the positive rating. I hope you had an equally enjoyable trip in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
8/10 (良い)
宿泊されたお客様
出張
2020 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 12 月に 2 泊滞在
Wayne Huangからの返信 (投稿日 : 2020 年 1 月 6 日)
Hi Anonymous
Thank you for the positive review. I hope you had an equally enjoyable time in Singapore and I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications Manager
8/10 (良い)
宿泊されたお客様
グループ旅行
2019 年 12 月 26 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
宿泊されたお客様
2019 年 12 月に 1 泊滞在
Wayne Huangからの返信 (投稿日 : 2019 年 12 月 26 日)
Hi Pui Sze
Thank you for taking the time to review your experience with us. I'm heartened to know that you have rated us highly and I hope you enjoyed your stay with us.
I look forward to having you back with us again soon.
Regards
Wayne Huang
Marketing & Communications
Hi OSAMU
Thank you for your positive review. We hope we can welcome you back soon again.
Regards
Wayne Huang
Marketing & Communications
8/10 (良い)
SATO
2019 年 10 月 25 日
SATO
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 2 泊滞在
Wayneからの返信 (投稿日 : 2019 年 10 月 14 日)
Hi,
Thank you for your review of your recent stay at Four Points by Sheraton Singapore, Riverview. I'm glad you enjoyed your visit .Our team hopes to welcome you back as our hotel guest again soon.
Best regards
Wayne
Marketing and Communications
Hi, thank you for choosing Four Points by Sheraton Singapore, Riverview. Our team is delighted to hear that you enjoyed your room and the hotel location just beside the Singapore River. We look forward to welcoming you back as our hotel guest again. Best regards, Lynne, Marketing and Communications Executive
Hi, we are delighted that you had a wonderful stay with us. It was a pleasure to have you here, and we hope to welcome you again for your future visits to Singapore.
8/10 (良い)
宿泊されたお客様
2019 年 7 月 18 日
宿泊されたお客様
2019 年 7 月に 4 泊滞在
Lynneからの返信 (投稿日 : 2019 年 7 月 22 日)
Hi, our team is delighted to receive your positive rating on your recent stay with us. We hope to welcome you back during your next trip to Singapore. Best regards, Lynne, Marketing and Communications Executive
8/10 (良い)
宿泊されたお客様
2019 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 6 月に 3 泊滞在
Lynneからの返信 (投稿日 : 2019 年 7 月 11 日)
Hi, thank you for choosing Four Points by Sheraton Singapore, Riverview. Our team is delighted to receive your positive rating on your recent stay with us. We look forward to welcoming you back again soon. Best regards, Lynne, Marketing and Communications Executive
8/10 (良い)
宿泊されたお客様
2019 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 6 月に 4 泊滞在
Lynneからの返信 (投稿日 : 2019 年 6 月 26 日)
Hi, thank you for choosing to stay at Four Points by Sheraton Singapore, Riverview. Our team is delighted to receive your positive rating and we look forward to welcoming you back again soon. Best regards, Lynne, Marketing and Communications Executive
Hi, welcome back to Four Points Singapore! We greatly appreciate the time you took to write such a comprehensive review about your positive stay with us. Our team will definitely be encouraged by your compliments and will continue creating memorable experiences for our guests. Thank you for choosing to stay with us again, we hope to see you again. Best regards, Lynne, Marketing and Communications Executive
10/10 (非常に良い)
宿泊されたお客様
2019 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適
部屋が改装されていてとても綺麗でした!
宿泊されたお客様
2019 年 5 月に 3 泊滞在
Lynneからの返信 (投稿日 : 2019 年 6 月 11 日)
Hi, thank you for sharing an excellent rating. Our team is glad that you enjoyed your recent stay with us. We hope to welcome you back as our hotel guest again. Best regards, Lynne, Marketing and Communications Executive
8/10 (良い)
宿泊されたお客様
2019 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地が良い
宿泊されたお客様
2019 年 5 月に 1 泊滞在
Lynneからの返信 (投稿日 : 2019 年 6 月 3 日)
Hi, our team is delighted to hear that you enjoyed our hotel location just beside the Singapore River. We look forward to have the opportunity to welcome you back again as our hotel guest. Best regards, Lynne, Marketing and Communications Executive
Hi kiramoe, thank you for choosing Four Points by Sheraton Singapore, Riverview. We are delighted that you had a pleasant stay with us. We would like to take this opportunity to share with you that due to space and structural constraint, we can only have a small free-form pool. We hope this has not caused inconvenience to you. We hope to welcome you to our hotel again for your future visits to Singapore.
Hi Shuji, thank you for your excellent review. Our team looks forward to welcoming you back as our hotel guest again. Best regards, Lynne, Marketing and Communications Executive
Hi, we are thrilled that you had a wonderful stay at Four Points by Sheraton Singapore, Riverview, and that you like the breakfast spread at Four Points Eatery. We would like to take this opportunity to share with you that a new MRT station that is 5-min walk from our hotel will be ready in 1-2 years' time. We believe this will bring about greater convenience to our guests. It was a pleasure to have you as our guest, and we look forward to welcoming you again in the near future.
Hi jzackie, your comfort is of our utmost importance. We are glad that you had a pleasant stay here. It was a pleasure to have you as our guest, and we hope to welcome you again for your future visits to Singapore.
10/10 (非常に良い)
宿泊されたお客様
2019 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfort stay and good location to enjoy exploring Singapore.
Hi T, we are delighted that you had a pleasant stay with us, and that you would stay with us again. We would like to take this opportunity to share with you that a new MRT station is currently under construction, and will be ready in about 2 years' time. The MRT will be a short 5-min walk from our hotel, which we believe will being about great convenience to our guests. We look forward to welcoming you again soon!
Hi Gabriella, thank you for sharing such an extensive review. We are thrilled that you had a wonderful stay with us, and that you adore our location and surrounding environment. It was a pleasure to have you stay with us, and we hope to welcome you again for your future visits to Singapore.
Hi komibuchi, we are sorry about your experience with us. Your feedback is very important to us, and we seek your kind assistance to contact our Duty Manager to share more on your stay details. This information will give us greater insights on the problem areas and help us to rectify them. We strive to improve ourselves to enhance your stay experience and to serve you better. It is our sincere hope that your recent experience will not deter you from staying with us again in the near future.
Hi Masanori, thank you for choosing Four Points by Sheraton Singapore, Riverview. We are delighted that you had a pleasant stay with us. It was a pleasure to have you as our guest, and we look forward to welcoming you again soon.
8/10 (良い)
宿泊されたお客様
2018 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
いいホテルです。
プールもあります。
宿泊されたお客様
2018 年 8 月に 3 泊滞在
YingTongからの返信 (投稿日 : 2018 年 11 月 23 日)
Hi, we are glad that you had a pleasant stay here, and that you like our pool. We hope to welcome you back for your future visits to Singapore!
10/10 (非常に良い)
宿泊されたお客様
2018 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適
・部屋はとてもきれい
・地下鉄の最寄りの駅が少し距離があるが、徒歩で十分に行ける範囲
・スタッフはみんな親切で丁寧であった
・水のペットボトルが4本(1日分)置かれており、無料なのでわざわざ自分で購入する必要はない
・ホテルから徒歩圏内にショッピングモール(Great world city)があり、両替、食事、食材の購入、など大体のことがここですべてできる。
・ホテルのすぐ前には川が流れており、川沿いをすぐに散歩できて便利
・総合的見て、何も問題がないとても良いホテルだと思った。
宿泊されたお客様
2018 年 10 月に 4 泊滞在
Lynneからの返信 (投稿日 : 2018 年 11 月 1 日)
Hi, thank you for choosing to stay at Four Points by Sheraton Singapore, Riverview. Our team is delighted to hear that you enjoyed our services and room amenities. Being located just beside the Singapore River, it is a popular place among our hotel guests as well as locals to take a nice walk. We appreciate your excellent review and look forward to your future stays with us. Best regards, Lynne, Marketing and Communications Executive
8/10 (良い)
kinopy、Tokyo,JAPAN
2018 年 7 月 30 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
深夜チェックインしましたが、比較的対応がスムーズでした。
kinopy
2018 年 7 月に 1 泊滞在
YingTongからの返信 (投稿日 : 2018 年 7 月 31 日)
Hi kinopy, thank you for sharing your review. We are delighted that you had a smooth check-in. We hope the rest of your stay had been great too. It was a pleasure to have you stay with us, and we look forward to welcoming you again during your next visit to Singapore!
Hi BABYFACE, thank you for sharing your review. We are thrilled that you had a great stay with us, and we look forward to welcoming you again for your future visits to Singapore.
Hi BABYFACE, our team appreciates your positive review. We look forward to welcoming you back during your next trip to Singapore! Best regards, Lynne, Marketing and Communications Executive
10/10 (非常に良い)
n
2018 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel
nice breakfast.
good room.
good pool.
I recomend my friends.
n
2017 年 12 月に 2 泊滞在
YingTongからの返信 (投稿日 : 2018 年 2 月 22 日)
Hi n, we are delighted that you had a wonderful stay at Four Points Singapore, and that you enjoyed the breakfast spread and the hotel facilities. Thank you for recommending us to your friends. Your compliments have greatly encouraged our team to keep striving and giving our best to ensure a seamless and memorable stay for each guest. We look forward to welcoming you again soon.
10/10 (非常に良い)
Singakky
2017 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good staying !
Location, room, staff service, and breakfast are very good.
I'm looking forward to staying next time.
Singakky
2017 年 10 月に 4 泊滞在
Lynneからの返信 (投稿日 : 2017 年 10 月 16 日)
Hi Singakky, thank you for your compliments. We are glad to hear that you enjoyed your stay with us. Our team definitely look forward to welcoming you back again soon. Regards, Lynne, Marketing and Communications Executive