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"We were unable to make it to this destination because of a late spring snowstorm in the mountains. We reached out to the hotel to let them know snd to cancel our reservation. They said we had to call back the next day when a manager was on duty. Called back the next day and the manager was at lunch. Then we got charged for a stay that we never actually checked in for."

"Once arriving to our room, the AC units to the room was not working nor did the thermostat, we thought if we left the window open and raised the cool temperature it would be cold enough once we get back gambling. Sadly to our surprise, room was still hot and no AC running so demanded to speak to manager to get a room exchange. Conclusion to story, got transferred to horseshoe hotel."

"Loved having an outdoors pool and hot tub. Bar/restaurant on the property is a big plus! No driving, just relax! "

"Everything was awesome. One thing we didn't care for was that there was not at least one more elevator in the facility. Not the most convenient when you are literally at the very end of the hotel. One other concern would be if the person next to us was also on their deck, zero privacy and very little space in between the balconies. Everything else was awesome."

"Clean and fancy"

"Great stay overall! The rooms were clean and comfortable, and the staff was friendly and helpful throughout our visit. The casino had a fun, lively atmosphere with plenty of options, and it never felt too crowded. There were also great food and drink choices on site, which made everything super convenient. Would definitely come back!"

"Very nice hotel room with plenty of space. Outdoor hot tub was nice and relaxing. Has a coffee bar and restaurant inside as well."

"The electricity kept going off"

"It was clean, friendly, and affordable."