Dear Lisa, Thank you very much for choosing to stay with us at Otres Beach Hotel, and for taking the time to share your valuable feedback which is great to hear from our valued guests comments. We happy to hear that you found our room spacious and our staff friendly and helpful. Your kind words mean a lot to us.We appreciate your constructive feedback regarding the amenities in the room. Your suggestions regarding the addition of a mirror and desk/dressing table, hooks for towels, and chairs on the balcony are duly noted, and we will certainly take them into consideration for future improvements our managments teams and owner's herself for the consideration. Additionally, we understand your concern about the safety of the pool for young children, and we will explore options to enhance safety measures around the pool area.Regarding the Otres beach area, we understand your disappointment with the current situation. While the area may have undergone changes, we are glad to hear that you were able to find alternative dining options nearby.Thank you once again for sharing your experience, and we hope to have the opportunity to welcome you back for a more improved stay in the future.Hospitality regards & Care,

Dear Ann, Thank you for taking the time to share your feedback about your stay with us. We are delighted to hear that your experiences provided a break for your convenience stayed at Otres Beach Hotel, and that you felt comfortable during your time with us provided by our teams. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another positive experience.Hospitality Regards & Care, SEAN S

Dear Mr/s. YOUNGKOOK, First of all, thank you so much for selecting Otres Beach Hotel as your seaside holiday destinations. We value your comment regarding your time with us, and regrettably, it appears that your expectations were not met. We sincerely hope you would provide us with additional feedback regarding your dissatisfaction with our hotel so we can make improvements. We also hope to have you stay with us again, in which case we will make sure your visit is truly unforgettable. Hospitality regards & care, SEAN S