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"This was a spur of the moment decision and we are so glad we had this memorable experience. We abandoned our first (prepaid) stay at another location to get closer to the action in La Fortuna. Mentioning this to the front desk, they said “we are not fancy”. To us, this was so special. At the gate at the bottom of the mountain, an attendant lets you in (with confirmation of reservation). The road is high and steep and takes about 6 minutes to climb. A four wheel drive vehicle is recommended. As a result of this location, we felt VERY safe here. We didn’t even use the actual safe. Our room was older, but absolutely tidy. The AC worked great and the shower was hot (not so at other locations we stayed). The hot tubs were lovely; could have been hotter, but the grounds were so pretty. Provided breakfast was perfect. Dinner was fine, but not a highlight. Given the steep hill, you are kind of stuck after dark. Thankfully a pool table and nice fellow guests kept us entertained. This was an uber memorable experience for us and a special place for our family. Our teenage son will look back at this spot fondly. "

"Staff extremely courteous and rooms wonderful "

"Yes the staff was great!"

"Amazing rooms and property "

"Everything was very clean, the room was gorgeous "

"Even though I booked this hotel for the amazing views of the volcano and we had rain and clouds the entire time so we never saw the volcano, we still enjoyed our stay immensely! The rooms are spacious and comfortable, the breakfast buffet had a good variety of hot foods and made-to-order eggs/omelettes, and Heliconia was quite good for dinner. The grounds were beautiful even without a view of the volcano and we really enjoyed the offsite hot springs that were included with complimentary shuttle... not as big as some of the others but beautiful and not crowded. Staff were all wonderful especially Melvin in the restaurant. Will definitely stay here if we come back to the area again!"

"Impecable la habitación, limpieza etc. En el restaurante la comida fue excelente y la atención, un 10."

"Perfect"

"Estuvo todo muy bien. Muy tranquilo en medio de la naturaleza"