Siem Reap Royal Residence

The boutique hotel was amazing. The common areas were designed perfectly with a mix of culture, a connection with the outdoors, and a modern elegance. The rooms were well appointed with stand alone shower, a private balcony, plenty of storage, and a very comfortable bed. All these things warrant a 5 rating but the true excellence of this hotel is the staff/service. From the moment you arrive you experience a special connection with the staff. They are so friendly and attentive that you feel like you are the only guest of the hotel but I can tell you they treat every guest the same way. There are too many people doing outstanding work to name but I want to especially acknowledge Alice and her front desk staff. There was always a cold towel and a bottle of water waiting for me when I returned to the hotel. And the tours…..same quality service outside the hotel as I received inside the hotel. And the spa, amazing professionals. I’ve been a business/personal traveler for 40+ years and I would rate this hotel a top 5 stay of all time for me. I’ll be back! Arkun Golden Temple Hotel

Very quiet country setting. Staff hardworking and accommodating. Limited amenities. Limited staff. More isolated. Poor access to attractions, shops, restaurants. No working in-room phone. Spotty WiFi. Water not working.

This hotel would be more like what you consider a lodge. 16 rooms, all very different and charming. What makes this hotel spectacular however it is the staff that work there. They’re all very close and friendly beyond words. The staff is also extremely accommodating. We moved over to meet friends in a five star, contemporary, western, high class hotel after 4 days. The upscale hotel mind you, is four times the cost. Although the five Star hotel is magnificent it was definitely not a better experience than the Mane. I have traveled to over 50 countries and can only tell you that our stay at the Mane was absolutely top-notch.