Most unpleasant experience ever. The front desk tried to trick us by giving twin beds set together instead of of our booking for king beds. First they said no more king beds, then I demanded for the reservation I made. Front desk staff was rude. Hotel is not maintained. They have 2 breakfast buffets. One for Chinese and another for the rest. I don’t understand that. I think this hotel is good for Chinese travelers. But hotel staff are very demanding as if they are giving rooms for free. Breakfast is not good unless u like to have omelet everyday. I think the management have completely neglected the hotel maintenance. Wonder how they have got 4.5 star rating by Hotels.com
Ishan
2018 年 11 月に 2 泊滞在
10/10 (非常に良い)
Telmo
2018 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exotic, excellent swimming pool and well localised
We had some difficulties with the breakfast, too different.
Telmo
8/10 (良い)
Tsz Yin
2016 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tsz Yin
8/10 (良い)
Tsz Yin、Hong Kong
2016 年 1 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
酒店房間收不到Wifi
而且冷氣要頗長時間才冷,可能因為柬埔寨本身太熱
但整體來說可以接受
Tsz Yin
8/10 (良い)
김호진、경상도
2014 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
친절한 직원들♥
두번씩이나 숙박했으면서 늘 느껴던점은 직원들의 친절하다는점이다 다만 한국어 할수있는 직원없어서 아쉽다
김호진
10/10 (非常に良い)
Maria、Thailand
2012 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities: Outstanding; Value: Fantastic; Service: Remarkable, Excellent CS; Cleanliness: Spotless;
Food at the restuarant is costly.
Maria
8/10 (良い)
Weng、Malaysia
2012 年 6 月 18 日
良かった点 : スタッフとサービス
Facilities: Unpretentious; Value: Affordable; Service: Courteous; Cleanliness: Neat;
Could not find any material on Tourist Guides in the hotel.