2/10 (非常に不満)
Nancy
2025 年 8 月 3 日
気になった点 : スタッフとサービス
We booked a room with 2 beds. Was first given a room that was occupied. When i went to tell them that someone was in that room. She said my name was on that room so instead of doing some work to figure out who was in that room and maybe that they had another room she said that they could give us a room with a king bed and a pullout. I didnt want a uncomfortable bed for my daughter in law since she recently had surgery. Then she said i can cancel tour room and then you have to well you can cancel you
Nancy
2025 年 7 月に 1 泊滞在