ショップス アット クリーブランド周辺のホテル

「Staff was great. The rooms are very damp/humid; I spoke with other visitors and they confirmed the same. Our shower had a leak and had water running across the bathroom floor. The breakfast options were good.」

「Had an availability which was a plus. However online lots of things are mentioned that are not available. Pool has not been clean in forever and was closed couldn’t swim in it. Breakfast was basic cereal and toast. Beds were hard, carpet felt dirty, wall in bathroom cracked, as well as cracks in sink and tub. Lastly the air conditioner did not work properly said 68 and it was definitely not 68 in there. Also got charged for an extra guest which I’m not sure why. Didn’t get an extra bed or room...

「Everything was great . Every question was answered and valet was great .」

「清潔なホテルで、スタッフの対応も良かったです。 」

「Breakfast was good and they clean all the time. Very nice!」

「We stayed one night. We had the king corner room. The ac was deliciously cold. I never heard or saw any other guests unless I was in the lobby. The city view at night was pleasant. Staff was friendly and very helpful. The bed was not really comfortable and I would have liked to have access to a mini fridge. However, it was overall a very pleasant stay,」

「100% AMAZING」

「We were very impressed with the entire experience: beautiful home and grounds, cleanliness, staff, amenities…and had the whole place to ourselves. And a big thank you to Sharon, who made time to give us a tour and explain a lot of interesting history, and secret passages, in the house.」

「We loved our room. We arrived late in the evening and had to leave early in the morning, so we weren't able to enjoy a lot of extras there. 」

「ホテルの中のバーは、晩御飯の前後にふらっと入るには都合がいいです。」

「Always a great stay. Enjoy the history, the atmosphere and the rooftop bar.」

「My room wasn’t ready even though I was checking in 3 hours later than expected. The staff gave us vouchers for the restaurant. That was customer service at its best!」

「無料シャトルがあるともっとよい。」

「The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

「Easy access to hotel. Clean and comfortable. Staff friendly and helpful. Highly recommend.」