Shoe Island

I had a very good stay at this hotel. It’s a new property, very well located, and overall very clean and comfortable. The rooms are spotless, and housekeeping does an excellent job. The staff is very friendly and helpful at all times, which really makes a difference. The beds are comfortable, the pillows are good, and having free Wi-Fi and Smart TVs in the room is a big plus. Breakfast is good and varied, with plenty of options. On one occasion, the waffles felt like they might have been from the previous day and were a bit fragile, but this was a minor detail and did not affect the overall experience at all. Everything else was great, and honestly, I don’t have any major complaints about the hotel. The only thing worth mentioning is that the rooftop terrace was closed due to winter. I understand the reason, although it would be nice if there were some kind of indoor alternative during this season. Overall, this is a very solid hotel: clean, modern, comfortable, well located, and with excellent service. I would definitely stay here again and recommend it without hesitation.

The staff was super friendly and accommodating. The rooms were immaculately clean, and the spa was amazing

When we arrived at check in time, we were informed that our room was not ready but that we could upgrade at a discounted additional cost to a suite. At first, we didn't want to do that and decided to wait. The host provided complimentary round of drinks and meal for the wait. We decided to upgrade and I'm so glad that we did. The room was incredible and the service, from concierge, staff and valets, here is top notch. We ordered the Waldorf salad and Waldorf chocolate chip cookies because you have to if you stay here. Loved this place and will definitely return.