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Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring...

A very special place. Gorgeous surroundings. Top level gourmet cuisine. En-suite onset was amazing. Friendly staff. Just wow.

Everything was amazing. The room was spacious and my wife and I were able to rest and recover after a long multi week trip through Japan and Korea. The only downside was that the laundry facilities were temporarily out of service during our stay. Other than that I highly recommend for a peaceful night to recover the body.

The hotel was very clean and well kept. We could even access our Netflix on the TV. What a bonus! The staff was top notch and incredibly helpful and courteous. They helped us out with reservations and also with our private driver. The breakfast was delicious. The hotel is located right next to the station making it so convenient. Our family had 4 rooms, we all enjoyed ourselves and would definitely stay here again. This made our trip to Fukushima an excellent experience!

Five minutes walk to Fukushima station . They serve excellent breakfast.

So lovely. Breakfast was about 3,000 each and dinner was 5,000 each

The staff was amazing! So kind

The room was very spacious and all staff were very helpful.

Great location in Zao onsen town. Very traditional—uniquely like “infinity castle” with stairs and tatami everywhere. The shuttle service from/to Yamagata station is a plus. Only public bathroom available, but there’s toilet in the room.

Professional staff And good location

Clean room

Staff is very kind