Dear guests: We do apologiz for your imperfect experience during you stay at hotel . In order to ensure that guests are provided with a comfortable staying environment, the hotel is updating some facilities in floors. For this reason, some inconveniences have been caused. We will actively communicate and implement the treatment. We regret once again that your staying experience did not meet your requirements. We have feedback the problems you mentioned to the hotel management as soon as possible to improve the deficiencies in time. We will improve in more ways. If you have any questions, please call the hotel and we will try our best to serve you. We sincerely hope that you can come again and believe that your next experience of staying here, will not be disappointing. wish you a happy life!

My dear guest, thank you for having taken the time to comment, really happy that you enjoyed environment of our Hotel . Convenient travel is one of the characteristics of the hotel, while providing each guest with a comfortable and beautiful stay is also our service tenet.Look forward to welcoming you back to The Venice Raytour Hotel Shenzhen. The Venice Raytour Hotel Shenzhen

Dear guest, it is a pity that you had an unsatisfactory experience during your stay with us. You can contact us and we will try our best to help you. Thank you for your comments，and look forward to your return in the future. Hope we could make you feel different. The Venice Raytour Hotel Shenzhen

Dear guest, it is a pity that you had an unsatisfactory experience during your stay with us. You can contact us and we will try our best to help you. Thank you for your comments，and look forward to your return in the future. Hope we could make you feel different. The Venice Raytour Hotel Shenzhen

Dear guest, thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life. The Venice Raytour Hotel Shenzhen

Dear guest, thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life. Christian Buggelsheim General Manager The Venice Raytour Hotel Shenzhen

Hello Explorers, thank you for choosing Indigo Shenzhen Overseas Chinese Town. We are also very pleased to know that you are satisfied with our warm service. I have shared your encouragement and support with the relevant departments. We look forward to having you stay with us again.

Hi 探索者，来自深圳威尼斯英迪格酒店的问候！感谢您抽出时间留下您的宝贵评论，这对于我们来说至关重要。很遗憾没能给您带来完美的入住体验。感谢您的相关反馈，如果您有其他任何的反馈，也欢迎致电总机与我们取得联系，期待能再次欢迎您入住体验，祝您生活愉快！

Dear Gerald.Thank you for choosing to stay with Hotel Indigo Shenzhen Overseas Chinese Town! We are glad to welcome you back yet it's sad we fail to meet with your expectation. During the winter season, outdoor pool is temporarily closed for maintainence till the weather gets warmer but we still have the indoor pool fully opened. Thanks for bringing up the English and services as we made training plans to enhance our staff's product knowledge and language skills. We do hope to have you back soon for another chance and please don't hestistate to contact us if you need any assistance via gsc@hotelindigoshenzhen.com.Good day!

Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

We are sorry that you had a bad experience, under no circumstances will we compromise customer satisfaction and we will make sure that you leave the experience with a bright smiling face. This is a very rare and unusual situation. You can give us feedback on what caused your bad experience and we will make improvements.

Dear customer, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

Hi探索者，感谢您选择深圳威尼斯英迪格酒店开启您的探索之旅。深圳威尼斯英迪格酒店深谙邻间文化精髓，愿您在此也可以受邻间文化启发，踏上一场与众不同的发现之旅。期待再次的相遇。

Hi探索者，这里是来自深圳威尼斯英迪格酒店的真诚问候！很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久的将来能再次与您会面。

Hi探索者，这里是来自深圳威尼斯英迪格酒店的真诚问候！很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久将来能再次与您会面。

感谢您的评价，期待您的下次入住

Hi探索者，感谢您选择深圳威尼斯英迪格酒店并与我们分享您的“灵感”体验。深圳威尼斯英迪格酒店深谙邻间文化精髓，以周边历史及人文故事为灵感，希望在此能创造属于您的难忘体验，期待再次的相遇。

Hi探索者，感谢您再次入住深圳威尼斯英迪格酒店，很高兴看到您对我们肯定的评价，希望今后能继续提供令您满意的服务，衷心期待您的再次光临，祝您生活愉快！

Hi探索者，这里是来自深圳威尼斯英迪格酒店的真诚问候！很荣幸收到您对酒店的好评。希望酒店高质感的细节和充满灵感的设计使您得到充分的休憩与放松。希望在不久的将来能再次与您会面。

Thank you for your affirmation, we will continue to work hard, welcome your presence

Thank you very much for your favorable comments. Our hotel has quiet rooms and lively rooms. If you need to change your room location, our staff will be at your service 24 hours a day

非常感谢您的好评，我们会把百分百的服务奉献给您！还有，过年咯，我们为您提供了很多选择，让您新年起来，快带上您的亲朋好友一起来吧！就在深圳威尼斯睿途酒店

非常抱歉让您有不愉快的体验了,希望您能联系我们，告诉我们需要改进的地方！我们会继续努力的！

尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！过年咯，我们为您提供了很多选择，让您新年欢乐起来，快带上您的亲朋好友一起来吧！就在深圳威尼斯睿途酒店。

I'm really sorry for the unpleasant experience you have had. If you have any questions, please contact our staff in time. We will give you the best reply!

It is an honor for us to receive your affirmation! In the future, we will persevere, continuously improve, and strive to do better. We will also look forward to providing you with better service next time, and you are welcome to visit the Shenzhen Venice Raytour Hotel again.

Dear explorers, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.

Dear guest：thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life.The Venice Raytour Hotel Shenzhen

Dear guest： thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life.The Venice Raytour Hotel Shenzhen