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ソル イ マル ナーマ ベイの口コミ

4 out of 5
ソル イ マル ナーマ ベイ
Naama Bay, PO Box 312, Sharm El Sheikh, South Sinai Governorate

口コミ

8.2

とても良い

評価 10 - 131 件の口コミ中 52 件が非常に良い" "
評価 8 - 131 件の口コミ中 51 件が良い" "
評価 6 - 131 件の口コミ中 13 件が普通" "
評価 4 - 131 件の口コミ中 7 件が不満" "
評価 2 - 131 件の口コミ中 8 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received many prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as a means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

2/10 (非常に不満)

Yehia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I arrived around 6 pm but the room was not ready. The receptionist tried to bully me into going to dinner first to cover the fact that the room was not ready. When I asked why the room was not ready the manager came and offered a room upgrade. The upgraded room was lousy and I can not imagine what would the original room would be like. The next morning I wanted to go to the beach. I saw the listed shuttle schedule and I timed my self to catch the 9;30am shuttle. I got there a few minutes early and asked one of the employees if this is the shuttle going to beach and he confirmed. When I arrived at the beach I was refused entry because I did not have a ticket. No body mentioned that I need to get a ticket to enter the beach. I took a look at the beach and was not worth going to any way. Too many security guys interrogating any body who look non European. The reception area is tiny with malfunctioning currency change machine. Food of average quality but most of the guests are the kind of tourists who look like they never seen food before and who never miss a meal.
Ahmed Hamamaからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received many prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as a means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 (非常に良い)

Nada

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Struttura che consiglio al massimo! In primis per il rapporto qualità-prezzo ottimo (ho soggiornato a novembre) Personale super cordiale e disponibile, ringraziamo particolare allo chef per la gentiliezza e prontezza su tutto! Cibo vario e con alcune serate “speciali” con molta varietà di dolci I dintorni della struttura ottimi! Sharm é tutta molto bella
2023 年 11 月に 5 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

SEMIH

2023 年 11 月に 8 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 12 月 7 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

Sandrine

2023 年 11 月に 14 泊滞在
Ahmed Hamamaからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort.We are looking forward to your future visits,Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

Francesca

良かった点 : スタッフとサービス
Great resort in Naama bay!
2023 年 11 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

Gülüstan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Biz Solymar Naama Bay'ı çok sevdik ❤
2023 年 9 月に 7 泊滞在
ibrahim Hizemaからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 (良い)

Kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
super rapport qualité prix
hello, j'ai passé 4j au Solymar, la chambre était spacieuse, les draps ainsi que la salle de bain étaient propres. (j'ai eu la chance d'avoir une bonne chambre) pour le prix que j'ai payé je trouve que le rapport qualité prix est impeccable
2023 年 10 月に 3 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

6/10 (普通)

erik

カップルで旅行
気になった点 : 清潔度、設備とサービス
Amr Gamalからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction. We look forward to welcoming you back Best Regards, Amr Gamal Hotel General Manager

10/10 (非常に良い)

ELIF

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Betül ve Elif
2023 年 8 月に 4 泊滞在
Amr Gamalからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 (良い)

Ismaeil

المكان جيد والتعامل بالكامل جيد
2023 年 8 月に 5 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

4/10 (不満)

daniel

気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 (非常に良い)

Canberk

2023 年 7 月に 2 泊滞在
Amr Gamalからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

Aylin

2023 年 6 月に 4 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 (良い)

Nicolas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 6 月に 7 泊滞在
Amr Gamal からの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 (良い)

Selcan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rahat bir tatil
Yemekleri, kahvaltısı ve ikramları çok güzeldi 8 kişi eğlenceli bir tatil yaptık.
2023 年 6 月に 3 泊滞在
ibrahim hizemaからの返信 (投稿日 : 2023 年 6 月 18 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is perfectly situated for a relaxing holiday but close enough to the vibrant city centre. The staff are incredible and go over and above anything I’ve experienced before. Thoroughly enjoyed this trip despite sleazyjets best efforts to ruin it.
2023 年 4 月に 10 泊滞在
Amr Gamal からの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 (良い)

Dilek

グループ旅行
良かった点 : スタッフとサービス
All invlusive heist getränke bis 00 uhr danach muss man zahlen Essen nur zu den essenszeiten Beach restaurant kostet alles extra Wlan sehr schlecht und nur in der lobby od bar verfügbar Im zimmer kein wlan Sauberkeit: boden wischen gibt es nicht Alles muss man extra fragen sowie kaffe affüllen im zimmer oder wlan passwort jedentag aufs neue einloggen. Service war sehr nett und hilfsbereit. Leider sehr viele kinder bzw jugendliche die arbeiten und befehle bekommen. Jeden tag eine wasserflasche pro zimmer ( viel zu wenig) Hotel anlage war sehr schön doch leider die massagen oder trips oder beauty alles sehr sehr überteuert. Da bin ich in deutschland besser aufgehoben mit massage und beauty. Man muss dort wirklich ausdrücklich nein sagen damit die leute von trips etc dich beim sonnen, relaxen oder ausruhen nicht stören. ( gilt nicht für hotel personal).
2023 年 3 月に 8 泊滞在
Ahmed Hamamaからの返信 (投稿日 : 2023 年 3 月 31 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 (非常に良い)

Camilla

2023 年 3 月に 3 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 3 月 25 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 (非常に良い)

Ossama

2023 年 2 月に 1 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

10/10 (非常に良い)

Tigran

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 4 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 1 月 30 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division

10/10 (非常に良い)

Gonca

2023 年 1 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 1 月 30 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

8/10 (良い)

Pathama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed for 5 nights, Staff are extremely friendly and helpful. I felt very comfortable staying at the hotel. Breakfast buffet: lots of choice for cereals, breads, pastries, and my favourite is live cooking such as omelettes, fried eggs, pancakes to order. Dinner buffet: lots of choice for meats and vegetarian, live cooking Pasta for children. Staffs are working very hard to maintain garden and keep pool area clean. However, there are some areas that need to be improved: the bath room requires a renovation, in my room the shower tray is very small no space to move around, to get hot water for showering is to keep it running for a while before it get hot. Wi-Fi is very poor and only available at reception area. Hotel has a free minivan, every 1 hour from hotel to the beach & VV. you will require to get a voucher from receptionist for free desk chair on the beach. Hotel/Beach: 1st transfer is at 0830, the last one is at1430. Beach/Hotel: 1st transfer is at 0845-1445 and the last transfer is at 1630. Note that a minivan is base on first come first served basis can take max 12paxs 1 seat in front with the driver. Overall I did enjoy and felt safe staying at Solymar Naama Bay. Definitely will stay here again.
2023 年 1 月に 5 泊滞在
Ahmedからの返信 (投稿日 : 2023 年 1 月 12 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

sarmand、Schwetzingen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
War gemischt
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

Kamal

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Service top,essen ist sehr gut , sehr freundlichen Personal Pool ist sauber
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 (普通)

Feroz

2022 年 12 月に 1 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

Feroz

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2022 年 12 月に 1 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

2/10 (非常に不満)

Jamil

気になった点 : 清潔度、施設のコンディションと設備
The rooms are old and outdated. The rooms aren't cleaned correctly and are dirty
Ahmedからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

8/10 (良い)

Rahel

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
2022 年 12 月に 1 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

ANSSAF

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 12 月 1 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay at Solymar for COP27- NBI team, South Africa
In November 2022, our team travelled to Sharm el Sheikh for COP27 and booked accommodation at Solymar with only criteria: we had a lot of work to do and we needed somewhere comfortable, clean to stay. After a rocky start, we learned that this hotel's priority is to ensure that guests feel valued and that their stay is a pleasant one. By the time we left, we felt like we were part of the Hotel Solymar family. As 6 women travelling alone, we felt completely safe and respected in this space. The hotel staff were friendly and accommodating and responded to our concerns swiftly. The kitchen and dining areas are clean and the buffet is excellent. The restaurant is extremely well managed and the chefs and bakers make and serve their food with care. We stayed for nearly 3 weeks and no-one in our team got sick from the food. We looked forward to coming "home" each evening to dinner. Fresh fruit and vegetables, juices and ice are all washed with/made with clean water. While we heard horror stories from COP27 delegates staying at other hotels with regards to inflated prices, we felt the pricing for transport and accommodation at Solymar was fair and services rendered were delivered at the expected level of quality. There is also a good doctor on standby at the hotel 24/7 which was very convenient as one on our team needed medical assistance. Overall we had a fantastic stay at this hotel and it made the hard work at COP27 more enjoyable. Thank You for taking care of us!
2022 年 11 月に 7 泊滞在

4/10 (不満)

Danai

2022 年 11 月に 7 泊滞在

8/10 (良い)

Deborah

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff lovely. Rooms pretty basic - hot shower, TV and Aircon all there.Balcony views wonderful. Noise from aircons runnings and sometimes music around the pool and nearby hotel music into the night, did disturb my sleep over a number of nights. If you need internet, it's not good - ask the reception for help. Breakfast, lunch and dinner all in - and first class. Pool area (aside from non stop music) really lovely. Hotel surroundings absolutely lovely. Aside from very poor internet (if you need it) basic rooms and night music noise, I would recommend Solymar.
2022 年 11 月に 7 泊滞在
Ibrahim Hizema Front Office Manageからの返信 (投稿日 : 2022 年 11 月 21 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards

8/10 (良い)

Maan

2022 年 3 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great place, staff are awesome , clean and reasonably easy to get to town. Only feedback I’d say is no hair dryer or iron in the room + we were given 2 single beds
2022 年 11 月に 2 泊滞在
ibrahim Hizemaからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

LATORIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The grounds are beautiful. The staff are very nice and helpful. The food in the restaurant was REALLY good and the rooms are clean.
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 11 月 2 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Emad、Martinez

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is very friendly. It is great staff. They tried their best to make us happy. We really enjoyed it.
2022 年 10 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 11 月 2 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Gürkan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mukemmel bir deneyimdi odalar tertemiz banyosu mukemmel her gun oda temizlik var calisanlar sizin icin seferber oluyor Cesit cesit yemekler tatlilar Meyve ler her sey cok guzel di denize 500 metre Yürume messafesi var ayriyaten saat basi servis hizmet I Mevcut havuzu guzel
2022 年 9 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 9 月 16 日)
ear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Rania

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff, good service and nice place.
2022 年 8 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 8 月 28 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Ratib

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nous avons passé 20 jours exceptionnel à l hôtel solimar ,tout le personnel de l hôtel est au petit soin pour vous durant tout le séjour; Ils sont d une GENTILLESSE inouïe , merci à l ensemble de l équipe , nous avons passés de merveilleuses vacances dans votre établissement, je vous conseille cet hôtel pour le cadre et le calme et la verdure qui est très reposant Je ne peux pas citer tout le monde car je risque d en oublier certains : quelques noms: les 2 responsables des serveurs qui nous demandent à chaque fois si tout va bien et si tout ce passe bien (quel professionnalisme !), tous les serveurs… le grand chef Mohamed Moustafa avec ses excellents repas qui ravi mon fils avec ses patates frites, la réception: les 3 Ahmed, Alaa l’exceptionnel qui prends bien soin de nous et nous demande à chaque fois si on a besoin de quoi que ce soit, Mohamed au bar, sa gentillesse va nous manquer, Kheyrat, super gentil, Kareem le chef de la piscine avec Maher qui ont veillé à mes deux enfants (il a les mêmes à la maison) Ahmed et Islam les hommes de chambres qui prenaient bien soin de nos affaires et nous réserver quelques surprises. Islam du pool bar un vrai professionnel. Issam alias Luka pour ses excursions exceptionnelles merci beaucoup Issam c’était magnifique et Bilal pour ses massages merci !!!!! l’animatrice Ula pour son animation, son sourire et sa bonne humeur. Merci!!!!!! Nous avons fait de grands hôtels dans le monde mais j ai rarement vu une aussi belle équipe ! c'était TOP
2022 年 7 月に 20 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 8 月 18 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

Eldad

2022 年 5 月に 3 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 6 月 16 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Samer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best service ever..
Friendly staff..always smiling..staff are really professional and helpful..
2022 年 4 月に 4 泊滞在
ibrahim Hizemaからの返信 (投稿日 : 2022 年 4 月 29 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

Ronald、Cookeville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very helpful and responsive. The rooms were large. There is a nice swimming pool on the property. The hotel is very close (walking distance) to a lot of good restaurants, cafes, and shopping.
2022 年 3 月に 7 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 4 月 12 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

4/10 (不満)

Regula

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Chambre froide, mobilier très vétuste, mal nettoyé, porte/fenêtre vers balcon mal fermable, env. 3 millimetres despace pour air et lumière. Nourriture très répétitive. Grand besoin de renovation (image sur le site date d’il y a env. 40 ans, lors de la construction - fassade repeinte ok. ) Personnel très sympathique.
2022 年 3 月に 12 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 4 月 12 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your comments and we will do our best to correct. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 (普通)

Mohamed

2022 年 3 月に 3 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 4 月 12 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Norma、Kearns

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are big and comfortable. Food was good, Pool area is big, restaurant is nice. Internet only works in reception area. The hotel is far from beach and Main areas but they offer shuttles every 30 mins to the beach. Everyone was super friendly and always checking on you to see if there is anything you would need.
2022 年 2 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2022 年 4 月 12 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 (良い)

Olivier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 6 泊滞在
ibrahim Hizemaからの返信 (投稿日 : 2022 年 3 月 8 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Mahmoud

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stuff was so helpful
2021 年 12 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2021 年 12 月 15 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 (非常に良い)

Maruan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
الاقامه كانت جميله والطاقم جدا رائع ومتعاون والبوفيه جميل و متنوع فقط العصائر لم تكن بالجودة المطلوبه وكلها سكر
2021 年 11 月に 4 泊滞在
Ibrahim Hizemaからの返信 (投稿日 : 2021 年 12 月 8 日)
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

2/10 (非常に不満)

Armin

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 11 月に 6 泊滞在