Probably one of the worst all inclusive experiences. Had to change rooms twice due to poor maintenance. The family room was supposed to have 2 twin bed for kids but they were actually cots. The food and beverage menu was super tiny. And the beverages were all made with slushes. Everything was extra cost. Not to mention the wifi which only allowed 3 devices and 5gb of data for 5 days....the sink had rust water and the showers didn't have pressure and in the mornings no hot water. The property has a huge mosquito problem and they fill the in the evening .
yasser
2024 年 1 月に 3 泊滞在
6/10 (普通)
Umut
2024 年 1 月 2 日
Umut
2023 年 12 月に 1 泊滞在
6/10 (普通)
salvatore
家族旅行
2023 年 12 月 3 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Attenzione alla reception non molto onesti!
L’albergo non è da 5 stelle, i letti sono vecchi e soprattutto i letti dei bambini sono troppo scadenti, il migliore è Mustafa (il ragazzo della pulizia stanze) che per farci stare bene era disponibile in tutto! La peggiore esperienza è con la reception, state attenti cercano in tutti modi di imbrogliarvi e di prendere più soldi possibili! Al nostro arrivo avevo sbagliato l’età della bambina e per questo mi hanno fatto pagare 350€ in più ma non solo al momento del check-out dovevo solamente 1.30 (mezz’ora di gioco a carambola) ma al momento di pagare mi hanno detto che dovevamo 3€ ho chiesto e dunque mi hanno detto che dovevo 1.30€ . State attenti alla reception anche quando cambiate i soldi tornano sempre meno di quello che dicono!
salvatore
2023 年 11 月に 7 泊滞在
10/10 (非常に良い)
Aleksejs
2023 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Aleksejs
2023 年 10 月に 7 泊滞在
2/10 (非常に不満)
Bilal
出張, 家族旅行
2023 年 10 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bad service and the room not clean I will never go there again
Bilal
8/10 (良い)
omar
2023 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
omar
2023 年 9 月に 7 泊滞在
8/10 (良い)
laurent
家族旅行
2023 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
laurent
2023 年 7 月に 3 泊滞在
10/10 (非常に良い)
Mohammed
家族旅行
2023 年 6 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Wonderful family holiday. Everything was as you would hope for an all inclusive resort.
Mohammed
2023 年 6 月に 5 泊滞在
6/10 (普通)
Shahera
家族旅行, 小さなお子様連れの家族旅行
2023 年 6 月 8 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Mosquitoes were unbelievable no other place in sharm has Mosquitoes like this hotel . We had to spray our room 3/4 times a day it was that bad. Garden rooms are a bit dated. Needs to be brought to life. Surrounding area is beautiful hotel itself is pretty outside. Food was not good everything taste the same and wasn't much to offer. We even got stomach aches from the meat. The slides for adults and kids was fun. Some staff was nice kost was rude. Worse part has to be mosquitoes amount money i spent on cream to treat my kids as even with the mosquitoe spray i took with me couldnt protect them.