施設の正面

オンリー ユー ホテル セビリアの口コミ

5 out of 5
オンリー ユー ホテル セビリア
Avenida De Kansas City No.7, Seville, Seville

口コミ

9.8

最高に素晴らしい

評価 10 - 25 件の口コミ中 21 件が非常に良い" "
評価 8 - 25 件の口コミ中 4 件が良い" "
評価 6 - 25 件の口コミ中 0 件が普通" "
評価 4 - 25 件の口コミ中 0 件が不満" "
評価 2 - 25 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

10/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Adi、Miami Beach

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed in the hotel brand for many years now. Mainly in Madrid (Cheuca) location and this one doesn't dissapoint. I also love the closeness to the supermarket and the restaurant downstairs. I prefer less the old city pack with tourists and more of like mind people on that location.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Wilfredo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel in Sevilla . 5 stars for sure.
2024 年 5 月に 1 泊滞在
Pablo Delgado - Front Desk Agentからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Wilfredo,Firs of all, let us thank you for choosing Only YOU Sevilla as your hotel in Seville and for taking your time in order to recommend us.I am delighted to know you enjoyed your stay in this beautiful city and that our Team contribute to made your experience unforgettable. It is always good to know your positive comments. Do not hesitate to contact us if there is anything we can do for you.Best regards,

8/10 (良い)

Enzo

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottimo albergo, staff gentilissimo. Colazione davvero buona e con vasta offerta. La posizione e’ vicina alla stazione e un po’ distante dal centro, 10/15 minuti in taxi/Uber o circa 25 minuti a piedi.
2024 年 4 月に 4 泊滞在
Pablo Delgado - Front Desk Agentからの返信 (投稿日 : 2024 年 5 月 11 日)
Caro Sig. Enzo,La ringraziamo per il tempo che ha dedicato nel darci la Sua opinione sul nostro hotel. I Suoi commenti sono molto importanti per noi e siamo felici di sapere che ha apprezzato il Suo soggiorno. Siamo felici di leggere che ha pienamnete approfittato delle Sue vacanze insieme a noi, Grazie per aver scelto il nostro hotel per la Sua visita a Sevilla, speriamo di avere nuovamente il piacere di accoglierLa in un prossimo futuro.

10/10 (非常に良い)

Alfonso

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not much to say for an Only you Hotel: great staff, very good breakfast with an incredible variety if products. The employees are super polite and dedicated to provide families a great experience. You can still ser they are ramping up since is a new hotel but we can only day good things about the hotel.
2024 年 5 月に 3 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Alfonso,First of all, we'd like to thank you for your review!One of our main goals is to make your stay as memorable and comfy as possible, and were happy to know that we accomplished that.We hope to welcome you very soon again!Best wishes,Pablo ÁlvarezFront Desk Supervisor

8/10 (良い)

Michael

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff upon check in was terrific. The hotel is modern and well appointed. The rooms were clean and well appointed. The one drawback to this hotel was the service recieved at the bar in the evening. Upon waiting for a draught beer for over 45 minutes, the server acted hassled and "put upon" when I requested a beer. The bar was busy but there didn't seem to be a reason why pouring me a beer was such a hassle. This took away from the experience staying at the hotel. It just wasn't right for that kind of service in an international hotel.
2024 年 4 月に 1 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Michael,From Only YOU Sevilla we would like to present our sincerest apologies for the inconvenience caused. We are very sorry to hear that attention and service were not enough in terms of your expectations.We would like to remind you that our services are aimed at making each guest feel at home, offering a detailed and personalized stay. Reading about their experience allows us to know directly where we can focus and improve.We also would like to thank you for choosing Only YOU Sevilla and we hope to have the pleasure of receiving you again.Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 (非常に良い)

Julie

カップルで旅行, 家族旅行, グループ旅行
Fantastic Stay!
2024 年 4 月に 3 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Julie,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. I will be happy to share your comment with the whole team.We hope to see you very soon at Only YOU Sevilla.Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 (非常に良い)

SERGIO

良かった点 : 設備とサービス
La única pega es que el a/a no enfriaba lo suficiente. Excelente atención en el área del desayuno, en especial el barista y cocinero👏👏👏
2024 年 4 月に 2 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
Estimado Sergio,Muchas gracias por el tiempo dedicado a dejarnos su valoración sobre su estancia en Only YOU Sevilla. Asimismo, gracias por elegirnos para su estancia.Me complace saber que ha disfrutado de la auténtica experiencia Only YOU, aunque empañada por el inconveniente del aire acondicionado, por el que le pedimos nuestras más sinceras disculpas.Con todo, esperamos una próxima visita suya a Only YOU Sevilla, donde poder superar sus expectativas.Saludos,Pablo ÁlvarezFront Desk Supervisor

10/10 (非常に良い)

JAIME

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property, amazing breakfast, overall excellent.
2024 年 4 月に 3 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Jaime,First of all, we'd like to thank you for your review!One of our main goals is to make your stay as memorable and comfy as possible, and were happy to know that we accomplished that.We hope to welcome you very soon again!Best Wishes,Pablo ÁlvarezFront Desk Supervisor

10/10 (非常に良い)

Omar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
.からの返信 (投稿日 : 2024 年 5 月 9 日)
.

10/10 (非常に良い)

AICHA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel magnifique confortable, personnel très sympathique
2024 年 4 月に 1 泊滞在
.からの返信 (投稿日 : 2024 年 4 月 21 日)
Chère Aicha,Merci beaucoup d'avoir choisi Only YOU Sevilla et d'avoir pris le temps de commenter votre expérience dans notre hôtel.Je suis heureux de savoir que vous avez apprécié votre séjour et que vous évaluez notre établissement de façon si positive.Ce sera un plaisir de vous accueillir à nouveau à Only YOU Sevilla.Salutations,Pablo ÁlvarezFront Desk Supervisor