アルデオスグランドカンカナヴィラバリの口コミ

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アルデオスグランドカンカナヴィラバリの口コミ

アルデオスグランドカンカナヴィラバリ

Jl. Gunung Jayawijaya 494, Kerobokan, Seminyak, Bali

8.8

非常に良い

8.8/10

清潔度

9.0/10

スタッフとサービス

10/10

設備とサービス

8.6/10

施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

2019 年 8 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 8 月に 3 泊滞在

Kumbaraからの返信 (投稿日 : 2019 年 9 月 18 日)

Thank you for sharing your feedback regarding your stay! We are glad that you love staying with us. We are ready to welcoming you soon. We are greatly appreciate if we could keep in touch, may through social media will be great Best regards, Aldeoz Grand Kancana Villas

10/10 (非常に良い)

Eri、日本

カップルで旅行

2019 年 8 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

1ベッドルーム、プライベートプール付きに滞在しました。綺麗で快適に過ごせ満足です。スパの割引チケットを貰え使用しました。蚊取り線香をつけに来てくださったり朝食のメニューが豊富だったりとサービスも良かったです。次回BALI旅行時のリピート候補です。

2019 年 8 月に 2 泊滞在

Novitaからの返信 (投稿日 : 2019 年 9 月 18 日)

Dear Mr/Mrs Eri, Thank you for sharing your feedback regarding your stay! We are glad that you love staying with us. We are ready to welcoming you soon. We are greatly appreciate if we could keep in touch, may through social media will be great Best regards, Aldeoz Grand Kancana Villas

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月 15 日

2019 年 8 月に 3 泊滞在

Kumbaraからの返信 (投稿日 : 2019 年 9 月 18 日)

10/10 (非常に良い)

JUNHO

2023 年 10 月 9 日

良かった点 : 清潔度

2023 年 10 月に 7 泊滞在

2/10 (非常に不満)

Vishwinder Singh

カップルで旅行

2022 年 11 月 3 日

気になった点 : 清潔度、施設のコンディションと設備

Pathetic is the word. My wife and I checked out of this property within 30 mins of checking in. The villa had a lot of mosquitos and the bathroom was stinky. I got so many mosquito bites within initial few minutes that we thought to checkout as it was unhygienic. The other pathetic service: when I called the reception to tell them that we’ll be checking out (within 30 minutes of checking in) and told them the reason, instead of giving me better option or compensating me, they told me that they can’t refund me which clearly states it’s only about money for them not customer satisfaction or providing good customer service. I would like to give negative stars to this property if I had an option.

Aldeozからの返信 (投稿日 : 2022 年 12 月 29 日)

First and foremost thank you for taking the time to share your feedback.We would like to express our apologies that we could not meet your satisfaction. We already took an action to follow up your case accordingly. We do hope your next visit to Aldeoz Grand Kancana will be a plasant journey and looking forward to welcoming you back again.

10/10 (非常に良い)

Anupama

小さなお子様連れの家族旅行

2022 年 7 月 10 日

良かった点 : 清潔度、施設のコンディションと設備

Great hospitality and customer service 😊

2022 年 7 月に 5 泊滞在

Aldeozからの返信 (投稿日 : 2022 年 12 月 29 日)

Thank you for your recent stay with us at Aldeoz Grand Kancana. Your review is highly appreciated. We are looking forward to welcoming you soon enough. Happy new year sir

10/10 (非常に良い)

Sébastien

2019 年 12 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellent rapport qualité prix

Tres bon séjour passé dans cette villa Le cadre est vraiment comme sur les photos et tres calme L’établissement est propre. Bon choix de menu au petit déjeuner. Pour une villa avec piscine privée, le rapport qualité prix est excellent. Je recommande !

2019 年 11 月に 3 泊滞在

Aldeozからの返信 (投稿日 : 2022 年 12 月 29 日)

It is an honor to have a great guest like you and choose to stay with us during your trip to Bali.Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay enjoyable. Check out our Facebook page at Aldeoz Grand Kancana Villa Bali and our Instagram at Aldeoz_grand_kancana for promos that you might be interested in. Hope to see you again soon.Happy New Year…

10/10 (非常に良い)

Abdelhalim

2019 年 10 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We can go again

Best team ever. Nice villa. Breakfast so so

2019 年 10 月に 5 泊滞在

Aldeozからの返信 (投稿日 : 2022 年 12 月 29 日)

Thank you for giving us a perfect rating and would be highly appreciated if you could recommend our villa to other travelers. Surely the entire villa staff enjoyed catering to your needs as much as you enjoyed your stay.See you soon sir and Happy new year

8/10 (良い)

宿泊されたお客様

2019 年 10 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 10 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 30 日

2019 年 7 月に 11 泊滞在

Novitaからの返信 (投稿日 : 2019 年 9 月 18 日)

10/10 (非常に良い)

Jack

2019 年 7 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Bali Relaxation

A wonderful property. Very nicely laid out, comfortably appointed villas, clean. Staff very friendly and accommodating. A convenient location ( taxi to Seminyak was between 27-35 IDR. I would stay again.

2019 年 7 月に 5 泊滞在

Management からの返信 (投稿日 : 2019 年 8 月 19 日)

Thank you for your review. We are greatly appreciate for your review. We are so glad that you are enjoyed staying with us. We are pleased to welcoming you for the second stay. Best Regards, Aldeoz Grand Kancana Villas

10/10 (非常に良い)

Ryan

2019 年 5 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Would recommend

Absolutely loved our little private villa here. Staff was extremely helpful and professional going well above and beyond. Extremely clean and excellent prices.

2019 年 5 月に 2 泊滞在

Managementからの返信 (投稿日 : 2019 年 8 月 19 日)

10/10 (非常に良い)

Rosanna

2019 年 5 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Our stay here was great! Having a private pool was amazing. Room was clean/tidy and the villas' garden and hotel grounds are very well kept. One small downside was the shower water pressure wasn't very strong. One thing to make note of is that you're not walking distance from anything. With this said, the hotel has a shuttle bus and a BlueBird taxi (that is normally only $5) will get you to Seminyak in 10 min.

2019 年 5 月に 4 泊滞在

Managementからの返信 (投稿日 : 2019 年 8 月 19 日)

10/10 (非常に良い)

Juny hartini

2019 年 5 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fantastic stay

It was fantastic. Definitely will come again next year

2019 年 4 月に 2 泊滞在

Managementからの返信 (投稿日 : 2019 年 8 月 19 日)

Thank you for sharing your feedback regarding your stay! We are glad that you love staying with us. Also, thank you for the kind words regarding the breakfast, villas, staff and the areas. We are ready to welcoming you soon. We are greatly appreciate if we could keep in touch, may through social media will be great Best regards, Aldeoz Grand Kancana Villas

10/10 (非常に良い)

Dawn

2019 年 5 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Luxury Villa With Private Pool

Beautiful villa, well kept and clean, and with very friendly and helpful reception staff. Food at restaurant wasn't great, but reasonable, and always served with a smile. A little haven away from all the busyness - but for £2.50 you can get a taxi into town (and there's a free shuttle at 10 am, 1pm and 3 pm (one way only)).

2019 年 4 月に 5 泊滞在

Novitaからの返信 (投稿日 : 2019 年 8 月 19 日)

10/10 (非常に良い)

宿泊されたお客様

2019 年 4 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 3 月に 4 泊滞在

Managementからの返信 (投稿日 : 2019 年 4 月 12 日)

Dear Sir/Madam, We are delighted to your great review. Everyone in Aldeoz Grand Kancana Villa Bali is so nice because we have the best guest staying with us. We always strive to achieve our best service of excellence. We are looking forward to your next visit to Aldeoz Grand Kancana Villa Bali. Thank you Sincerely, Management

10/10 (非常に良い)

eun jung

2019 年 2 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

굿

조식메뉴가 다양해서 좋았어요~시설도 깔끔하고 좋습니다만 에어컨이 약해서 아쉬웠어요 ..

2019 年 2 月に 2 泊滞在

managementからの返信 (投稿日 : 2019 年 2 月 13 日)

Dear Eun Jung on, Thank you for your review. Your review is so much valuable for our property. We are so glad that you are enjoyed staying with us. Regarding the Air Conditioner, we will check to our Engineering department :). We are greatly appreciate for your score giving to us that is perfect. We are pleased to welcoming you for your second stay

10/10 (非常に良い)

RowandNat、Melbourne

グループ旅行

2019 年 1 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The Aldeoz was the perfect place for my friend and to stay! It was close enough, that a short trip into town was easy to do daily, and for the brave I’d recommend trying a moped! My friend and I zipped all around their crazy roads but we loved it! The property itself was absolutely beautiful and the staff good not be any more accommodating and nice. They were the sweetest people and we loved getting to know them and enjoy their wonderful hospitality. The villas are beautiful, having our own pool was such a treat, with their all day/ night warm temp, so it was constantly used. The garden and outdoor lounge was perfect to just lay and relax in. The house keepers came around in the evening to ensure the mosquitoes were at bay by lighting a new coil in the bathroom and outdoor sitting area. It certainly helped! (We still had our repellent to be sure). The shower was so pretty, it felt like it was outside and open open, but also enclosed, a real treat to the big bathroom, plenty of room for my friend and I to get ready in (both girls). The bed was so comfy, slept really good every night. We got to use the Aldeoz spa facilities also, and their massages were just amazing! All in all I’ll be returning again, with their fantastic food at their insight restaurant surroundings are beautiful to the wonderful staff and facilities, could not think of going anywhere else!

2018 年 12 月に 7 泊滞在

managementからの返信 (投稿日 : 2019 年 1 月 15 日)

Dear Mr/s.RowandNat Thank you for your review and for choosing our Villa during you stay in Bali. We are happy that you enjoyed your stay and we are looking forward to having you again as in our villa.

8/10 (良い)

宿泊されたお客様

2018 年 11 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 10 月に 3 泊滞在

10/10 (非常に良い)

Gregor

2018 年 11 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Toller Private Pool!

Sehr schöne Pool-Villas. Nicht ganz zentral gelegen, aber sehr gepflegte Anlage mit toller Frühstücksauswahl. Es lohnt sich die Villas mit Private Pool zu buchen. Die Zimmer sind sehr grosszügig und die Aussenveranda ist toll!

2018 年 10 月に 4 泊滞在

managementからの返信 (投稿日 : 2018 年 12 月 18 日)

Dear Gregor, Thank you for your review and for choosing our Villa during you stay in Bali. We are happy that you enjoyed your stay and we are looking forward to having you again as in our villa.

6/10 (普通)

宿泊されたお客様

2018 年 7 月 30 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

Friendly but poor quality service

We booked an airport transfer with the hotel via the Expedia messaging app. When we arrived there was no one waiting for us, we looked / waited for an hour and tried to call the # for the driver the hotel sent us. We took a taxi, when we asked about our missing transfer we were advised it was our fault because we didn’t confirm. I explained I had the confirmation including our flight details and advice that the driver would be waiting with a sign, but the check in person said it must have been another member of staff who confirmed with us... The villas are nice, the location is not close to anything but taxi is easy to get. The breakfast is average at best, but poor by Bali standards. The restaurant staff are friendly but not attentive. We were the only customers with four staff and we still had to get up from our table and go to the bar to order a drink rather than have someone come over and check on us. We couldn’t book the spa because the spa staff were too busy with other clients to take our booking and the reception staff also said they were too busy to take a note and call us to advise when the spa staff were available. We ordered room service for lunch and asked reception to organise the collection of our dirty plates later that evening, were told no problem they would collect the next day. There were 3 people at reception doing nothing. Reception is 5m from restaurant. It was a battle to get anything done other than ordering a taxi.

2018 年 7 月に 2 泊滞在

managementからの返信 (投稿日 : 2018 年 8 月 3 日)

Thank you for your review. Pleased to inform that for the air transport we have already arranged, however due to it is last minutes (normal 2 days before) and we use outside vendor for the night transport. It takes time therefore we late to pick up. We do apologize for our lateness to pick you up. Thank you for your review regarding to the service he have offers, we would discuss to the management and we would guarantee the best service that we could provide for your second stay.

10/10 (非常に良い)

Marcus、Läget är lite avsides och det finns inte mycket shopping i närheten. Däremot ordnar hotellet gärna resor och taxi till stranden eller centrum som inte är allt för långt iväg.

2017 年 12 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Mysiga villor med bra service

Spenderade 3 nätter med min tjej på detta hotell. Väldigt mysigt med egna villor i en lugn och avkopplande miljö. Bra restaurang med god mat och bra service. Personalen på hotellet var väldigt tillmötesgåendet och vänliga. Det enda man bör vet om är att det finns gott om små ödlor på hotellet som rör sig ganska fritt men dessa mäter maximalt 8 cm i längd och är ganska skygga. Skulle helt klart rekommendera hotellet om man vill vara lite med avsides från turismen med en istället mer privat och romantisk karaktär på semestern.

2017 年 12 月に 3 泊滞在

Thank you for your review. Your review is so much valuable for our property. We are so glad that you are enjoyed staying with us. Regarding to the gecko you have found, our villa is open air concept so some times it would visit you. However we have routine treatment to repel the gecko. We are greatly appreciate for your score giving to us that is perfect. We are pleased to welcoming you for your second stay.

10/10 (非常に良い)

marissa、Australia

2017 年 10 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Amazing

Staff were extremely welcoming and helpful. Our pool villa was incredible and kept tidy at all times. Quiet and relaxing stay with great amenities and restaurant. Highly recommend for a quiet area.

2017 年 10 月に 6 泊滞在

managementからの返信 (投稿日 : 2017 年 11 月 30 日)

Thank you for your review. We are greatly appreciate for your review. We are so glad that you are enjoyed staying with us. We are pleased to welcoming you for the second stay.

8/10 (良い)

宿泊されたお客様

2017 年 9 月 25 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Très bonne expérience, la villa est très spacieuse, le nettoyage est superficiel, le déjeuner est très bon. L'idéal serait d'avoir un visuel des plats proposés. Le personnel est très serviable et aimable. L'hotel est idéalement situé pour un dépaysement total.

2017 年 9 月に 10 泊滞在

Managementからの返信 (投稿日 : 2017 年 10 月 17 日)

10/10 (非常に良い)

Karoline Skou

2017 年 1 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Smukt hotel

Smukt hotel og venligt personale

8/10 (良い)

Low

2017 年 1 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

very quite and peaceful

Overall it was good very friendly staff make guest feel like home

8/10 (良い)

宿泊されたお客様

2016 年 9 月 29 日

良かった点 : スタッフとサービス、客室の快適度

Great Staff not a Great Location

The hotel is really nice, but little things like the tiling on the private Villa Pool needs to be repaired. The staff were excellent. However the location means that every time your want to go out you need either the free hotel shuttle (one way only) or a taxi or car and driver. The food is good, and service is great, however they did run out of wine and the distributor didn't come for a couple of days. I prefer hotels where you can walk to the shops and pubs and restaurants.

8/10 (良い)

宿泊されたお客様

2016 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice stay

The hotel and its staff were very good. When we checked in there was a sewage smell in one of the bedrooms in our villa. We asked them to give us another room and they informed us that they could not since they were fully booked. They sent a crew to try and resolve the smell issue - they were able to fix it the next day. Barring this inconvenience the rest of our stay was completely comfortable. There were a lot of mosquitoes here, despite the coils/incense provided we still got bitten quite a bit. I would suggest providing each bed with a mosquito net.

8/10 (良い)

BRIGITTE、Dinard

2015 年 12 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hôtel Zen

Hôtel très agréable, d'une grande quiétude après le brouhaha de Seminyak. Convient à des couples qui cherche la tranquillité et la zenitude. Mais en 15 min de taxi ,vous êtes dans le centre et en 20 min à la plage. Service parfait. La piscine individuelle à chaque villa est accessible si vous avez des jambes de géant. On mange très bien pour ce qui est du salé, le sucré n'est pas leur fort

10/10 (非常に良い)

Sze Ki Karance、香港

2015 年 10 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

所有員工服務都好好，房間大，餐廳食物也好好

6/10 (普通)

Fleur、Singapore

2015 年 3 月 29 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Cheeky couple of nights in Bali...

Typical Bali Villa, private and comfortable. Lovely bath (full of petals on arrival) and an outside shower. Your own plunge pool but a large pool next to receiption is also available to guests. Food was fine and staff are very keen and helpful. They will help you book a car or a taxi making getting about the island very easy.

6/10 (普通)

宿泊されたお客様

2015 年 1 月 5 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Small hotel far away from seminyak.

Super friendly staff, but hotel was located very far away from "downtown" seminyak and seemed in general rather old. The food was not very good.

6/10 (普通)

Wan、Kuala Lumpur

2014 年 12 月 31 日

Privacy Villa

The environment is good for relaxing after a hectic day but the location is quite difficult to be found as most of the taxi driver do not recognise the place. Probably need to improve in term of marketing and signage.

10/10 (非常に良い)

Dion、New Zealand

2014 年 5 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Perfect place for R&R

Stayed 5 nights. Was totally impressed with the hotel from check in to check out. Staff were friendly and extremely helpful. Will definitely stay there again.

10/10 (非常に良い)

JeffandMarie、Bay Area, CA, USA

2014 年 3 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wonderful Honeymoon

We just got back from a one-week stay in Bali for our honeymoon and I have to say one of the best decisions we made was choosing this villa. It is now called Transera Grand Kancana Villas and Spa. The service is fantastic - they go above and beyond to try to help you with anything you need. The cleanliness and privacy of the villas is what I loved the most. And there is no better feeling than coming back from an excursion, the beach, or out shopping/dining and being able to cool off in our own private pool. Breakfast is served every morning and while it is true that it isn't anything too special, there wasn't anything to really complain about... And we found it to be a great opportunity to dine in the on-site restaurant and meet other guests from all over the world. The spa services are absolutely wonderful. The only thing I would have to mention is that because it is still a relatively new villa, there are some taxis that are not too familiar with where it is located. The management is aware of this, and they gave us a map showing their exact location whenever we went out, and we found this to be incredibly helpful when getting a taxi back to the villa. Over time, I'm sure this will no longer be an issue, but until then, bring the map with you! We highly recommend this villa to anyone looking for privacy, room quality, cleanliness, and an overall fantastic experience. Enjoy!

8/10 (良い)

Christian、LYON

2014 年 2 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hôtel Acceuillant

Un peu loin de la plage, mais le personnel est vraiment à votre écoute. Facilité pour trouver des guides Trés propre et vraiment confortable Piscine individuel Repas à base de buffet sympa, mais sans plus

4/10 (不満)

Hakan、London /Dubai

2014 年 1 月 13 日

良かった点 : 清潔度

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

TERRIBLE MANAGEMENT , BAD LOCATION, POOR FOOD

Staff is kind and helpful, place is clean , but Manager is very , very greedy .....trying to make a peny here make an extra penny there, trying to make up some silly excuses to charge for everything extra... His non genuine interest on the clients is not more than trying to charge them more with any possible opportunity... Private Pool villas , look good in the pictures , but the overall area that you can suntan is soo small that you can not help feel claustrophobic.. We could not stand the attitute from the manager and the disliked the villas smallness and had to move to another hotel alltogether ... only after that we were able to breath and enjoy our stay... bali is good , Royal Kancana is Royal Pain ....avoid it at all cost ...manager will make your stay very uncomfortable

8/10 (良い)

宿泊されたお客様

2014 年 1 月 7 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

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