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オーク クリーク テラスの口コミ

3 out of 5
オーク クリーク テラス
4548 North State Route 89A, Sedona, AZ

口コミ

8.8

非常に良い

評価 10 - 581 件の口コミ中 320 件が非常に良い" "
評価 8 - 581 件の口コミ中 176 件が良い" "
評価 6 - 581 件の口コミ中 43 件が普通" "
評価 4 - 581 件の口コミ中 31 件が不満" "
評価 2 - 581 件の口コミ中 11 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

Erik

グループ旅行
良かった点 : 客室の快適度
A little underwhelmed
The good: The location is great, right on oak Creek. The bed was comfy. The not so great: Even though I had booked the reservation in June, somehow it was double booked, and I didn't get the Creek view I wanted. The Wi-Fi was spotty. There was something weird going on with the drains. A couple times each day, the started gurgling. It was actually sucking air into the drain. The grounds by room 23 could stand to be swept/blown out. After 2 nights, the front door area was a leaf strewn mess. For what we paid, I'm a bit underwhelmed.
2023 年 11 月に 2 泊滞在

8/10 (良い)

Nigel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient location, marvelous scenery
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the jacuzzi tub and the beautiful surroundings. Went down to the creek. Staff was amazingly prompt and helpful!
2023 年 10 月に 1 泊滞在

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful property, we have stayed before and it did not disappoint. We would highly recommend this property! The outside seating with a TV was wonderful, the weather was perfect!
2023 年 10 月に 3 泊滞在

4/10 (不満)

Don

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
In need of a lot of TLC
The hotel was very old and not updated. My friend cut his hand on the screen door. We had no ice bucket. When we did get one from the front desk, we had to hike down the hill to get ice. Inside was old...would not use the hot tub. And the hotel was not close to anything but the Diary Queen.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Marjelle

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Patty

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Henry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and surrounding area was better than I expected. Very relaxing stay
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Carter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is super great and the room was very nice
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Sean

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Beck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome as always!
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Richard K

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I LOVE THIS PLACE! It is so serene & quiet & peaceful. The perfect place to just unwind & relax.
2023 年 8 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 28 日)
thank you for staying with us. Hope to see you again next time you are in Sedona

10/10 (非常に良い)

LINDA

2023 年 8 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you for the 10/10. We are glad you enjoyed your stay with us.

10/10 (非常に良い)

Craig

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very relaxing getaway
2023 年 8 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for the 5 stars. we hope to see you again.

8/10 (良い)

Racer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Creekside property, jacuzzi tub in room.
2023 年 7 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for staying with us. We hope to see you again

2/10 (非常に不満)

Dawson

2023 年 7 月に 1 泊滞在

4/10 (不満)

Lawrence

カップルで旅行
気になった点 : 施設のコンディションと設備
Room wasn’t ready even after 4:pm Wi-Fi didn’t work tv didn’t work either shower door was broken so water went all over floor
2023 年 7 月に 3 泊滞在

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for staying with us. We hope to see you again

10/10 (非常に良い)

Diana M

2023 年 7 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for the 10/10. We hope to see you again.

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for the 10/10. We hope you stay with us next time you are in Sedona.

8/10 (良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for staying with us. We hope to see you again.

6/10 (普通)

Angela

Mediocre at best!!!
The receptionist at check in was not personable or helpful, despite an email we received prior to check in regarding early and late check outs. Was hard to get into our room, was told it's just like any other hotel room key. It's not. Very snippy, so much so that the maid was embarrassed for us. She was very helpful; however, hadn't cleaned the room well. It's not letting me upload photos, or I would've shown you what we saw including a dirty bed with smeared stuff on duvet and hairs all over it and the sheets. The mirror in bedroom was awful and smudged. The chairs had crumbs all over them. Her boyfriend came one night at 10pm to watch her grab trash beside us outside and made a HUGE commotion, swearing at her and yelling about her spending time with the boss, all while revving his big truck and moving slowly up the driveway and down the street, still yelling! Strong smell of pot outside our entire stay, got into our room through the vents/fans. Was horrible. We were pretty positive that because there were people going in and out of the maintenance office next door constantly, the pot was indeed coming from them. The hammocks and such down by the creek were old and not inviting. The internet also was atrocious. Kept disconnecting and saying no internet, so watching tv was not the easiest. The hot tub in the room was pretty nice though I'll say. No dressers to place clothes and very little closet, so be prepared to get dressed from your luggage.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Halina

2023 年 6 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for the 5 stars. We hope you stay again next visit to Sedona

4/10 (不満)

Nicholas

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Jazmin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jasmine was the kind lady who checked me in and made sure I got what I needed I appreciate all her help and will definitely be back to stay! Thank you so much
2023 年 6 月に 1 泊滞在

8/10 (良い)

William

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Veronica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
These cabins are so unique and amazing for a couple's getaway or even for the family, to go play in the river. Love this place, highly recommend.

6/10 (普通)

Tamara

家族旅行
良かった点 : 清潔度
The room had no hot water and the phone didn’t work to call for assistance. No one was at the front desk for assistance either.
2023 年 5 月に 1 泊滞在

4/10 (不満)

Daniel

グループ旅行
気になった点 : 施設のコンディションと設備
Whole property in need of maintenance
2023 年 5 月に 1 泊滞在

8/10 (良い)

Iris

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
Love this place. Friendly staff. And great location
2023 年 5 月に 1 泊滞在

6/10 (普通)

Haley

2023 年 5 月に 2 泊滞在

8/10 (良い)

Timothy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Chaysen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2023 年 5 月に 1 泊滞在

4/10 (不満)

Donna

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was great, but it wasn't ready when we got to town and the front desk clerk said she would call when it was clean and ready. She never called. We finally just came to the motel at about 5:45 to check back. There was very poor parking.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ronald

2023 年 5 月に 1 泊滞在

8/10 (良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very cute property nestled in the woods.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Nice place off beaten path
Quiet area, friendly staff. Jacuzzi tub in room with private patio area with grill and tv. Enjoyed our stay there.
2023 年 4 月に 3 泊滞在

2/10 (非常に不満)

Shelly

良かった点 : 客室の快適度
気になった点 : 清潔度
Disappointing Check In
We arrived at 4:30 (check in is at 3) and the bungalow had not been cleaned. We were told it would be about 30 minutes, they were just finishing up. At 6:30, we were still waiting outside the bungalow, and had to ask for a third time, when it would be done after letting them know the bungalow had not even been touched! Went to grab food and when we came back it was ready AND they had thrown away $35 worth of food that we left on the patio table. We were given the reason "it's against the law for them to not throw away garbage".We were given the reason for the bungalow not being ready: they were short staffed, and had a large party over the weekend and every room needed to be cleaned. We were the only guests waiting 4 hours AFTER check in to get into the bungalow. The jacuzzi tub had a little stream of water,taking 50 minutes to fill,and the water was ice cold by the time it was full enough to use the jets. Lights out in the bathroom. Cleaners did not check the fridge and there was rotten fruit left by the previous guests. Ice machine wasn't working.I will say the bed and pillows were comfortable and it was quiet. We were told by Cat, (who was extremely nice and concerned we had to wait so long was the employee on duty when we checked in) that they would comp all 3 nights. We were only comped for 1.The property itself is relaxing, sitting on the Oak Creek, and the bungalow patio had a bbq grill for use. Next time we'll stay somewhere else.
2023 年 4 月に 3 泊滞在

8/10 (良い)

Bruno

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在

4/10 (不満)

Gricelda

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good first impression, however, the cleanliness of the place was not great, the place has potential but needs to keep cleanliness at the top of its game, we got there at 2:30 pm. check in was at 3; 00 pm. room was not available or clean for starters, we waited since it seemed that they were understaffed, the room was "clean" in 30 minutes, so imagine what type of cleaning was performed. and it seems that at night the sewer waters rise in the green patio area so it was unbearable to keep any door open because of the smell.
2023 年 4 月に 3 泊滞在

8/10 (良い)

Joong H.

家族旅行
良かった点 : 清潔度、スタッフとサービス
No closet any chair
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Ann

2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Sammy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and cozy, really enjoyed our stay. Definately will return.
2023 年 4 月に 1 泊滞在

8/10 (良い)

Alexander、Tucson

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was a true hidden gem! The creek entrance was so beautiful and it was a perfect getaway for my gf and I. However they didn’t have any towels and staff dipped out several hours early ignoring guest needs. Keeping in mind the main attraction is the jacuzzi tubs in the room. Definitely will stay again, but am going to bring my own towels
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Mary

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible
This was the worst place I have ever stayed. It was so beat up and dirty, it looked like a frat house. We were going to stick it out as the location is good and the grounds are beautiful, until I saw two bugs, not sure what kinds as they were fast and went into the heat unit. The lay out was ridiculous too, small winding staircase to get to the second floor to the dirty bed. Too narrow to take up suitcases and there were no dressers or desks or anywhere to put your suitcases anyways, except maybe the dirty little closet with gross shag carpeting. Also, we didn't get any bath towels. Left a day early after I saw the bugs. Bad layout and dirty, I might have been okay, but bugs!!! Didn't even bother to ask for a refund for our last night we just left.
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Melinda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was a gem! When searching for lodging in Sedona, the rates were very high. In scrolling through, we found Oak Creek Terrace and it was in our price range, so we went with it. We loved it!!! Our room was cozy, clean, and comfortable, just what we needed. And we took a walk on the grounds, so beautiful, with the rocky creek right behind the property, we spent the evening enjoying that lovely view. We highly recommend Oak Creek Terrace, it was out of town but close enough to Sedona. Not only a place to sleep, but beautiful grounds as well! We were there in early April, so I'm sure the rates are higher in the summer, but check it out, it is a hidden gem!
2023 年 4 月に 1 泊滞在
Christineからの返信 (投稿日 : 2023 年 4 月 11 日)
Hi Melinda, thank you for staying with us. We appreciate the lovely review. Just so you know, our rates are the same year round. The only thing that would change would be each room has a different price so it would depend on the room that you booked. We are in the process of remodeling rooms and those rooms will be a higher rate but not by much :) we hope to see you again.

10/10 (非常に良い)

kevin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room I stayed in is right next to a river and I can hear the rushing water from the river, which was very relaxing. Overall, great location and very comfortable stay for my family. I would definitely stay here again.
2023 年 4 月に 2 泊滞在