Thank you for your recent stay and review. We appreciate your compliments as well as feedback. Please accept our apologies for not providing you a warm check-in experience. We welcome people from all over the world and want everyone to feel that they belong. However, I do recognize that everyone has a bad day sometimes. That shouldn't translate to our guests. I am glad that you did encounter our normal welcoming service later in your experience. We hope to have another opportunity to win your loyalty! Best,Lonnie,General Manager
10/10 (非常に良い)
Koei
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
朝食はシンプルですが、マフィン等大変美味しく、食べ過ぎるくらいです。
Koei
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 17 日)
Wonderful! I am glad you enjoyed your breakfast. That is what we like to hear! Please think of the Aiden by Best Western Sedona as your home away from home in the red rocks! Best,Lonnie,General Manager
8/10 (良い)
??
家族旅行
2024 年 2 月 27 日
良かった点 : 清潔度、設備とサービス
レストランが近くて便利でした。
??
2024 年 2 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you! We appreciate the excellent ratings. It sounds like our location was close to a restaurant you wanted to go to. That is one of the many reasons that West Sedona is a great choice for accommodations. It is a bit quieter that Uptown and walking distance to several dining spots. Please think of the Aiden by Best Western Sedona if your plans call for another visit to the red rocks! Best,Lonnie,General Manager
Thank you for choosing Andante Inn. I am sorry there was a plumbing concern during your stay, but glad we were able to move you. We appreciate the feedback!
Best,
Anthony, GM
Loved the outdoor patio and pool area, view from top floor. Staff was friendly and helpful. A nice continental breakfast on site. Comfortable room with small balcony. Amenities.
Laurel
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Joan、Goffstownn
カップルで旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the Aiden Best Western for three nights. The staff was friendly and helpful. Our room was clean and comfortable. The location was convenient and breakfast was included. There was a nice pool and fitness center and we were able to fill our water bottles before leaving to go hiking. We enjoyed our stay here.
Joan
2024 年 5 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 23 日)
Wonderful! Thank you for taking time to review your stay. It sounds like you had everything you needed for a fun Sedona adventure. Please consider the Aiden by Best Western your home away from home in the red rocks! Best,Lonnie,General Manager
8/10 (良い)
Marco
2024 年 5 月 21 日
良かった点 : スタッフとサービス
Marco
2024 年 5 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you! All of us at the Aiden by Best Western Sedona appreciate your excellent ratings. It was our pleasure to provide an exceptional hospitality experience in the red rocks. Safe travels until we welcome you again! Best,Lonnie,General Manager
10/10 (非常に良い)
Laura
カップルで旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with easy access to the Sedona shuttle for $1. Made it very easy to get around. Also the park and ride shuttles to hiking was awesome - this was free.
Continental breakfast was good and enjoyed the endless coffee and flavoured water in the lobby.
Massage chairs and pool were great!
Laura
2024 年 5 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing the Aiden by Best Western Sedona. We appreciate the excellent ratings and tips for travelers. It sounds like some of our amenities were highlights, such as the massage chairs and the complimentary breakfast. Looking forward to welcoming you again! Best,Lonnie,General Manager
10/10 (非常に良い)
Diana
カップルで旅行
2024 年 5 月 17 日
良かった点 : 設備とサービス
Nice reception area and staff
Diana
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 17 日)
Greetings! Thank you for choosing the Aiden by Best Western. We are happy to hear you enjoyed a warm welcome from the team. We love to host visitors to beautiful Sedona. Safe travels until next time. We are always here to serve you! Best,Lonnie,General Manager
8/10 (良い)
Ma Melanie、IRVINE
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay! Easy check in/out. Staff were friendly. Rooms are very clean!
Ma Melanie
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 13 日)
Spring greetings! Thank you for the wholehearted recommendation. We sincerely enjoyed having you as our guests. Please consider our hotel as your home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Noel
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful views and ver nice areas to hang out.
Noel
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 13 日)
Spring greetings! Thanks for the vote of confidence. It sounds like you enjoyed some views of the red rocks as well as our amenities. We designed the property to offer something a little more to guests. Looking forward to welcoming you back to the Aiden by Best Western Sedona! Best,Lonnie,General Manager
10/10 (非常に良い)
Michelle
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location to bop around to different hikes
Michelle
2024 年 5 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for choosing the Aiden by Best Western Sedona as your red rock basecamp for hiking. I am glad you enjoyed how convenient our location is to hiking trails both east and west of us. Please think of our hotel as your home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Luisa
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean. I love the meditation room !! Staff is always friendly. This is my 6th time staying here!
Luisa
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 9 日)
Thanks so much for your loyalty! We are honored to have you as a seasoned guest. I am glad that your Sedona experiences have been made better by staying at the Aiden by Best Western Sedona. Safe travels until we welcome you again! Best,Lonnie,General Manager
10/10 (非常に良い)
Kathy
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス
Kathy
2024 年 5 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 9 日)
Greetings! Thank you for choosing the Aiden by Best Western as your go-to place to stay in beautiful Sedona. The team takes pride in making sure our guests have all they need for an amazing adventure. Safe travels until next time! Best,Lonnie,General Manage
8/10 (良い)
Roselita
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is close to dining and other attractions. Breakfast not too good.
Roselita
2024 年 4 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 6 日)
Spring greetings! Thank you for choosing the Aiden by Best Western Sedona. We are happy to hear that our location was convenient to all you wanted to see in Sedona. West Sedona is also home to some wonderful restaurants and on the way to the popular Seven Canyons hiking/biking area. I have also noted your suggestion for breakfast. We appreciate all input. Safe travels until we welcome you again! Best,Lonnie,General Manager
10/10 (非常に良い)
Mary
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The grounds and pool were quite lovely, though it was too cold to swim. The room was fine. I liked that there was a small fenced dog yard.
Mary
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing the Aiden by Best Western Sedona. We are happy to hear you enjoyed your stay, and some of the amenities we offer. It sounds like your furry travel companion had a good time on the property as well. We know they love to travel too! We hope to welcome you back again soon! Best,Lonnie,General Manager
10/10 (非常に良い)
Miriam
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was safe, clean and accessible to all the major sights with public transportation.
Miriam
2024 年 4 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 6 日)
Spring greetings! Thank you for choosing the Aiden by Best Western Sedona. We are happy to hear you found our property clean and safe. We know that can make all the difference! Please consider our hotel your home away from home in the red rocks!Best,Lonnie,General Manager
10/10 (非常に良い)
Melissa
グループ旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms and friendly staff! Loved the massage chairs in the meditation room. Also really loved the wine bar right next door- great live music and fun place to go before heading to bed for the evening!
Melissa
2024 年 4 月に 4 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 3 日)
Spring greetings! Thank you for choosing the Aiden by Best Western Sedona. We are glad to see you enjoyed a warm welcome from the team and arrived to a clean room. It also sounds like you enjoyed our meditation room, massage chairs and our West Sedona location. It is sure nice to be able to walk to a fun wine bar! We hope your travels bring you back to beautiful Sedona! Best,Lonnie,General Manager
8/10 (良い)
Judith
カップルで旅行
2024 年 4 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Walls not insulated enough. Able to hear voices in next room, toilet flushing and shower running at 3 in the morning. Not a lot of storage, Front desk person when we checked in was great and the breakfast person was fantastic.
Judith
2024 年 4 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 29 日)
Greetings, and thank you for your recent stay. We are delighted to hear you enjoyed our signature friendly front desk service. We know that a smile can make all the difference when traveling! I have also noted your suggestions for next time and apologize for any noise concerns. Next time you plan to visit, let our team know at check in what your needs and desires are. We will always do our best to accommodate you. Happy spring travels! Best,Lonnie,General Manager
6/10 (普通)
rebecca
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
rebecca
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 25 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. We hope you enjoyed all that our hotel offers. While with us, please don't hesitate to reach out to the team if there is anything we can do to enhance your experience. We are always here to attend to your travel needs. Until next time, we wish you continued, safe travels! Best,Lonnie,General Manager
10/10 (非常に良い)
Nataniell
2024 年 4 月 17 日
Nataniell
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 9 日)
Spring greetings! Thank you for being a guest of the Aiden by Best Western Sedona. It was our pleasure to provide comfort and all the amenities you needed in the heart of the red rocks. Please think of our hotel as your home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Cesar
2024 年 4 月 16 日
Cesar
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 5 月 6 日)
Spring greetings! Thank you for choosing the Aiden by Best Western Sedona. We are glad to hear you enjoyed a great visit. Please think of our property as your red rock adventure basecamp! Best,Lonnie,General Manager
10/10 (非常に良い)
Lisa
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lisa
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 17 日)
Spring greetings! Thank you for the generous ratings. It is nice to know that your stay was worthy of recommending to trip planners. Our team aims to make staying in Sedona relaxing and comfortable. Wishing you continued, safe travels! Best,Lonnie,General Manager
8/10 (良い)
Julieta
グループ旅行
2024 年 4 月 14 日
良かった点 : 施設のコンディションと設備
Good location
Julieta
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 20 日)
Spring greetings! Thank you for the generous ratings. We are glad that your experience was all you hoped, especially our location. West Sedona is more relaxing than Uptown Sedona, while being close to some excellent restaurants. I hope to enjoyed all that we offer! Looking forward to welcoming you back to the Aiden by Best Western Sedona. Best,Lonnie,General Manager
10/10 (非常に良い)
Blesilda
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
we enjoyed our stay
Blesilda
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 15 日)
Greetings! Thank you for the generous ratings. I am glad to hear you enjoyed your stay, as we take great pride in guest satisfaction. Please think of the Aiden by Best Western Sedona your home away from home! Best,Lonnie,General Manager
8/10 (良い)
Pamela
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pamela
2024 年 4 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 15 日)
Greetings! Thank you for the generous ratings. Please think of the Aiden by Best Western as your home away from home in Sedona. Safe travels until we welcome you again! Best,Lonnie,General Manager
8/10 (良い)
Jeffrey
家族旅行
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
a
Jeffrey
2024 年 4 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 11 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. We appreciate the great ratings and hope you will always consider us your home away from home! Best,Lonnie,General Manager
4/10 (不満)
Stefanie
2024 年 4 月 10 日
気になった点 : 清潔度、スタッフとサービス
There was hair belonging to the previous guests in my shower and sink. There was dog hair on the bed and my clothes were dirty with the pet hair upon leaving the room (I did not have any pets with me). For the price, the service and cleanliness were not up to that standard.
Stefanie
2024 年 4 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 11 日)
Greetings, and thank you for your recent stay. It sounds like there were a couple of areas of your experience that did not meet expectations. For that, I sincerely apologize. I have passed your feedback to our housekeeping team to determine how we can ensure this does not happen again. We score high on our Best Western cleanliness inspections, which makes anything less a concern. Had we known you were having an issue, we would have sought an immediate remedy, including sending a team member rectify the issue or finding an alternate room. We are always here to serve you! On a future occasion, we hope to have the opportunity to fulfill all your expectations for a comfortable and relaxing Sedona experience. Best,Lonnie,General Manager
8/10 (良い)
Mary、Williams Lake
家族旅行
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the meditation room.
The outdoor fireplace area was very pleasant.
Mary
2024 年 3 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 1 日)
Greetings! Thank you for recommending our hotel's amenities to trip planners. We have invested heavily in the property to include relaxation areas such as the patio, garden and meditation room. Please consider the Aiden by Best Western Sedona your home away from home! Best,Lonnie,General Manager
8/10 (良い)
karoly
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス
Nice place to stay
karoly
2024 年 3 月に 4 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for choosing the Aiden by Best Western Sedona! We are delighted this was a great stay, and worthy of a recommendation. Our team always goes the extra mile to make guests feel special. I hope that we will have another opportunity to welcome you back to the red rocks! Best,Lonnie,General Manager
10/10 (非常に良い)
regina
カップルで旅行
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would recommend this property for all my friends,that is real nice location and views around.
regina
2024 年 3 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 29 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. I sincerely appreciate the recommendation. Knowing your stay was a success means a lot to the team. You have found your red rock home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Adilene
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My 16 year old approved of the location and facility. We will be back with more time. We only did an overnight stay.
Adilene
2024 年 3 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 29 日)
We look forward to your return! You can always count on us to provide exceptional and comfortable hospitality in Sedona. I appreciate you taking the time to recommend our hotel. Happy spring travels from your team at the Aiden by Best Western Sedona! Best,Lonnie,General Manager
10/10 (非常に良い)
Marcy、Mertztown
家族旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second stay in 3 nights. We broke it up. But the staff was friendly both check ins, room and bathroom were clean. The beds and pillows were comfortable. Great place to land.
Marcy
2024 年 3 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 25 日)
Spring greetings! Thank you for landing at the Aiden by Best Western Sedona. It sounds like your stays were both comfy and welcoming. I am glad to hear you enjoyed your time at our hotel and in our beautiful town. Looking forward to welcoming you back to the red rocks! Best,Lonnie,General Manager
10/10 (非常に良い)
Marcy、Mertztown
家族旅行
2024 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was quick and easy. The room/bathroom were very clean. Good breakfast.
Marcy
2024 年 3 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 25 日)
Spring greetings! Thank you for choosing the Aiden by Best Western Sedona. We are happy that your check-in was easy and quick. That meets our goal of making vacation in Sedona effortless! Please think of our hotel as your home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Patrick
家族旅行, グループ旅行
2024 年 3 月 8 日
良かった点 : 施設のコンディションと設備
Clean and well kept
Patrick
2024 年 2 月に 5 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 9 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. We are happy to hear you enjoyed a great experience, arriving to a clean room. Please consider our hotel your red rock home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Neil
2024 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super clean, quiet at night, great views of surrounding mountains, nice restaurant on site.
Neil
2024 年 3 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 6 日)
Greetings! Thank you for the wonderful recommendation. It sounds like you have found a perfect home away from home in the red rocks. I am glad you arrived to a clean room, as it is something we take pride in. It also sounds like you enjoyed the Golden Goose for a meal! Thank you again for choosing the Aiden by Best Western Sedona! Best,Lonnie,General Manager
10/10 (非常に良い)
Joanna
2024 年 2 月 28 日
良かった点 : 清潔度
Joanna
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 3 月 1 日)
Greetings! Thank you for the excellent ratings. We are delighted that you enjoyed your Sedona experience at the Aiden by Best Western. Our team loves to host visitors and share all that we offer. We hope to welcome you again! Best,Lonnie,General Manager
10/10 (非常に良い)
Michael
カップルで旅行
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient location with great staff.
Michael
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings, and thank you for your recent stay in Sedona. We are happy to hear you enjoyed a welcoming experience, and our convenient location in West Sedona. Please think of the Aiden by Best Western Sedona as your home away from home! Best,Lonnie,General Manager
8/10 (良い)
Nichole
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was in a nice area and had a great view from the patio to wake up to! The rooms were quiet and clean!
Nichole
2024 年 2 月に 3 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. It sounds like you had a pleasant stay, including a lovely view from your patio. Please consider our hotel your home away from home in the red rocks! Best,Lonnie,General Manager
10/10 (非常に良い)
Donna
家族旅行
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Larry T with Alamo was the best! Thank you
Donna
2024 年 2 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings! Thank you for the excellent ratings. We are glad you had a hotel stay that was worthy of a five-star review. Safe travels until we welcome you back to the Aiden by Best Western Sedona! Best,Lonnie,General Manager
10/10 (非常に良い)
Rosanne
カップルで旅行, 家族旅行
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and relaxing environment. The staff is excellent.
Rosanne
2024 年 2 月に 2 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. We appreciate your generous comments. It sounds like cleanliness and service were highlights! Please think of our hotel as your home away from home! Best,Lonnie,General Manager
10/10 (非常に良い)
Chantel
家族旅行
2024 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chantel
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 22 日)
Greetings, thank you for your recent stay at the Aiden by Best Western Sedona. It was our pleasure to provide exceptional hospitality in the red rocks. Please consider our hotel your home away from home! Best,Lonnie,General Manager
8/10 (良い)
Vivian
カップルで旅行
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’m impressed with the surroundings magnificent view with lots of activities and Tesla superchargers. The room is so clean and well decorated. Front desk person was so nice. He showed us maps and some tips to get around. Checked in is just minutes. Overall, it is good for the price.
Vivian
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 22 日)
Wonderful! Thank you for the generous recommendation. It sounds like you had a great stay, with many highlights. We have invested heavily in the hotel and all of our amenities over the last few years, leading to great guest experiences. Looking forward to welcoming you back to the Aiden by Best Western Sedona! Best,Lonnie,General Manager
10/10 (非常に良い)
Luci
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
Luci
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 19 日)
Greetings! Thank you for choosing the Aiden by Best Western Sedona. We are glad to hear you enjoyed a great experience! It was our pleasure to provide exceptional hospitality in the heart of Sedona. Safe travels until next time! Best,Lonnie,General Manager
4/10 (不満)
Aaron
2024 年 2 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
Aaron
2024 年 2 月に 1 泊滞在
Lonnie, GM からの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your recent stay. It is always a disappointment to learn when we miss the mark for hospitality. Without comments though, we are unsure of which areas to focus our improvements upon. You can be sure that we use all guest feedback to improve. Our highest intention is comfortable hospitality in Sedona! On a future occasion, we hope to have the opportunity to restore your faith in our hotel. Until then, we wish you continued, safe travels! Best,Lonnie,General Manager