Second Pond

Excellent staff and clean room

This is a “hip hotel” in downtown St John’s. Lots of music memorabilia. Seem fixated with the Stones and Debbie’s Harry! Multiple lounges. Two buildings. It is clean and modern hotel, with good size rooms and friendly staff. Staff is friendly but seem a little green. Our room service was not consistent - forgot to replace coffee pods one day, forgot hand towels another day. Could use some better training. I think this hotel tries a little too hard to be so hip; regardless, it is a good place to stay in downtown St. John’s. One criticism is that there were no bars in the hotel that had televisions, so one had to go to a different bar venue to watch sports, or watch from one’s room. I think the hotel is losing a lot of business with this oversight. Valet Parking was available for reasonable $19 per day. The downtown core is only a few blocks from the hotel and is pretty sketchy area at night, so i would recommend taking the valet service. It was fast and friendly.