屋外プール
利用可能日を確認

クロワグランホテルの口コミ

2.5 out of 5
クロワグランホテル
6525 Us Highway 27 N, Sebring, FL

口コミ

6.8
評価 10 - 133 件の口コミ中 35 件が非常に良い" "
評価 8 - 133 件の口コミ中 31 件が良い" "
評価 6 - 133 件の口コミ中 28 件が普通" "
評価 4 - 133 件の口コミ中 20 件が不満" "
評価 2 - 133 件の口コミ中 19 件が非常に不満" "

7.0/10

清潔度

8.2/10

スタッフとサービス

6.2/10

設備とサービス

6.0/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Tyler

2024 年 5 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 13 日)
Hey Tyler! Thanks for the awesome review!! We hope to see you again soon!!

10/10 (非常に良い)

MICHELLE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 13 日)
Hey Michelle! Thank you for taking the time to leave us a great review!! We hope to see you again soon!!

6/10 (普通)

Tom

カップルで旅行
気になった点 : 施設のコンディションと設備
Looked unkept and as if people live there. Room inside was okay. But nothing like the pictures when booking
2024 年 5 月に 4 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to leave us a review! We hope you will give us another chance in the future!

6/10 (普通)

Stephanie

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Snail found on drapes it's a little run down. Needs some TLC. Good hot water but the soap dishes were missing and there will be damage to the shower soon!
2024 年 5 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to provide your feedback. The correct departments have been notified to address the concerns you mentioned. We hope you will give us another chance in the future!

8/10 (良い)

Rossana

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good. Not amazing. But did the job and was clean and very cheap so you get the bang for very little buck. Waffle machine is pretty awesome
2024 年 4 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for taking the time to leave us a review! We are pleased to hear you enjoyed your stay! We hope to see you again soon!

4/10 (不満)

Deseree

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel needs renovation especially the rooms looks run down but clean Very bad smell in the room
2024 年 4 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. The correct departments are looking into any issues! We hope you will give us another chance in the future.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス
We had a great stay here. We were very happy with the property cleanliness and the upkeep. Breakfast in the morning was adequate and a nice amenity for the stay. The staff was very friendly as well.
2024 年 4 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 27 日)
We are grateful for your feedback. It’s our pleasure to provide the best possible service to our guest, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 (良い)

Yutdaile

2024 年 4 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you so much for leaving us an awesome review! We hope to see you again soon!!

6/10 (普通)

Richard

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
We saw a bug the first night that I think just came in from outside. The morning though we saw a roach. Won’t be back. The rooms were big size.
2024 年 4 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. The correct departments are looking into any issues! We hope you will give us another chance in the future.

10/10 (非常に良い)

Chuck

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for the price
2024 年 4 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 10 日)
Hey Chuck!! Thank you so much for the awesome review!! We hope to see you again on your next travels!

8/10 (良い)

Adrienne

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Really great front desk staff, very accommodating and friendly. Quiet room, was a great overnight stay
2024 年 4 月に 1 泊滞在
Destinnyからの返信 (投稿日 : 2024 年 4 月 3 日)
We are grateful for your feedback. It’s our pleasure to provide the best possible service to our guest, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

2/10 (非常に不満)

MATTHEW

気になった点 : 清潔度、施設のコンディションと設備
The bed / room was gross. pulled back sheets and bugs in the bed. Stains all over mattress. I canceled my reservation and left immediately.
2024 年 3 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. The correct departments are looking into any issues! We hope you will give us another chance in the future.

2/10 (非常に不満)

Lynn

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
had a mirror fall off the wall and was very dangerous also coffee pot was dirty
2024 年 3 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. The correct departments are looking into any issues! We hope you will give us another chance in the future.

4/10 (不満)

Manon

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
A lot of noise coming from air conditioning! Not able to sleep without earplugs!
2024 年 3 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 3 月 17 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. The correct departments are looking into any issues! We hope you will give us another chance in the future.

6/10 (普通)

Rex

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The breakfast provided was limited and poor. The fixtures within the unit were rusty. Could use some updating.
2024 年 2 月に 3 泊滞在
Desからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for taking the time to leave us a review! We are looking into the issues you have mentioned. Hope to see you again soon!

6/10 (普通)

morgan

良かった点 : スタッフとサービス
Hotel was a mix of nice and slightly worn. Granite table sink and countertops with rusty light fixtures. Nice lobby and breakfast with garishly painted rooms. Not really bad for the price but nothing to write home about.
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you so much for leaving us a review!! We hope to see you again in your future travels!

4/10 (不満)

david

カップルで旅行
気になった点 : 施設のコンディションと設備
Heat didn’t work. Covered a small plug in heater Hotel is extremely TIRED. Needs major renovations. Won’t go back till that is done
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you so much for taking the time to leave us a review! We apologize for any issues you had and hope you will give us another chance in the future!

2/10 (非常に不満)

Jamie

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Barhroom lock stuck alot, mildew on curtains, frig rusted and not cooling well, only bathroom light snd 1 small light by bed worked, so room stayed dark, tub had reddish stains which were unable to be removed, foot print on side of tub.
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service; we hope you will give us another chance in the future.

4/10 (不満)

Kim

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The front desk people were very nice. The property is unclean, unkempt, and unsafe. I fell on the wet painted pavement in front of the entrance. Painted cement should have some texture to it to prevent people from slipping and falling. When I tried to get up, I slipped again because I couldn’t get any traction. Two people had to pick me upright.
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service; we hope you will give us another chance in the future.

2/10 (非常に不満)

Sheri、Columbus

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service; we hope you will give us another chance in the future.

10/10 (非常に良い)

giuliano

2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you so much for the awesome review! Hope to see you again soon!

4/10 (不満)

Jerry

カップルで旅行
気になった点 : 施設のコンディションと設備
bathroom was so small you had to step into the narrow space between toilet and tub to allow enough room to close the door. The shower plastic handle was chipped with sharp edges. Room did not have even basic cable only 3 or 4 channels of direct tv. Had to kill 2 wasps in room and wife is allergic
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. We hope you will give us another chance in the future!

8/10 (良い)

Malcolm

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location
2024 年 2 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for leaving us a great review! We hope to see you again soon!

2/10 (非常に不満)

Tracey

小さなお子様連れの家族旅行
Our stay was terrible, we couldn't take a shower due to it not working and that's a problem because I had my 7 month old grandson with me. The phone didn't work and the TV service was terrible. I would like a refund
2024 年 1 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. We are looking into the issues you have mentioned.

8/10 (良い)

Nellie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 2 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you so much for leaving us a review!! Hope to see you again in the future!

2/10 (非常に不満)

Angel

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. We hope you will give us another chance!

6/10 (普通)

Jameson

出張
良かった点 : スタッフとサービス
Average hotel. Good place for short stay
The hotel overall is just average. It would have received a good overall review for me if the locks and doors feel more secured and the blankets smells freshly washed. The room overall needs to be updated.
2024 年 2 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you so much for taking the time to leave us a review! We have passed your concerns to the appropriate departments. We hope to see you again soon!

4/10 (不満)

Joy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to leave us a review! We hope you will consider us again in your future travels!

10/10 (非常に良い)

Marcia

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Funcionarios muito simpaticos e agradaveis. Local tranquilo.
2024 年 1 月に 3 泊滞在
Frontdeskからの返信 (投稿日 : 2024 年 2 月 5 日)
Muchas gracias. Esperamos verte pronto!

6/10 (普通)

Don

良かった点 : 清潔度、スタッフとサービス
The hotel is under new ownership of only a few months. There has been a upgrade in progress to the place as I have stayed there for an event over the pa st three years. If you are looking for a higher quality stay, then there are other hotels like LaQuinta. The Croix is a clean, average place to stay. Loved the soft bed.The staff was friendly and attentive.Breakfast is average of the usual fare of scrambled eggs, sausage and waffle iron. My only real negativesare the tubs need something for non-slippage and the absence of workable ice machines. The rates are reasonable for the stay.
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 2 日)
Hey Don!! We thank you so much for taking the time to leave us a review! We are already working on the issues you brought to our attention. We hope to see you again soon!!

4/10 (不満)

Paul

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Has seen better days.
Hotel needs a makeover. Door didn’t seal properly with gaps large enough for bugs to crawl through on all sides. Lamp had a large amount of rust. Door deadbolt kept sticking. TV only had about 8 analog channels. Doors connecting to room next door blocked no sound and I could clearly hear conversations from people next door. Room has popcorn ceilings which tells of its age and lack of updating.
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service; we hope you will give us another chance in the future.

6/10 (普通)

Shane

気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you so much for taking the time to leave us a review! We hope to see you again on your future travels!

6/10 (普通)

Robert

グループ旅行
気になった点 : 施設のコンディションと設備
Facility in bad need of general maintenance.
This is our third stay at your facility. I was told it was under new management & changes had been made. It took over 30 min to check in even thought I was the only one doing so. the pot holes are still in the parking lot & driveway, only larger this year. Our room's #133 door had to be forced open & closed. There were 2 chairs in the room, each had one broken arm. The sink was very slow to drain. General of the room's appearance was OK all thought the dresser was in need of painting. The bed was very noisey on entering. There was only one ice machine working in the complex, the other was turned off. The morning we checked out both pots of coffee were cold. There was no mix to make waffles with
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you so much for leaving us a review! All departments are looking into the issues you have mentioned. We aim to deliver excellent service; we hope you will give us another chance

6/10 (普通)

Leandro

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It’s old and little duty
2024 年 1 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank your for taking the time to leave us a review! We hope that you will give us another chance in the future!

10/10 (非常に良い)

Peter

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 2 日)
Hey Peter! We thank you so much for your awesome review!! And hope to see you again!!

6/10 (普通)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Tv didn’t work very good
2024 年 1 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service; we hope you will give us another chance!

8/10 (良い)

Barry

2024 年 1 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for taking the time to leave us a review! We hope to see you again soon!

4/10 (不満)

Edward

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. We hope you will give us another chance!

8/10 (良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was fine except for the parking lot had way to manynpot holes and need to be resurfaced.
2024 年 1 月に 4 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 26 日)
We are grateful for your feedback. It’s our pleasure to provide the best possible service to our guest, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

6/10 (普通)

Gordon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 26 日)
We thank you for taking the time to leave us a review! Hope to see you again!

4/10 (不満)

brenda

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property and rooms definitely need work, very run down
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. We aim to deliver excellent service, so I’m disappointed to hear that wasn’t the case for you. We hope you will give us another chance!

10/10 (非常に良い)

Nayomy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación, muy limpio y tranquilo.El personal es atento, respetuso y agradable.
2024 年 1 月に 7 泊滞在
Frontdeskからの返信 (投稿日 : 2024 年 2 月 5 日)
Muchas gracias. Esperamos que se quede con nosotros nuevamente!

10/10 (非常に良い)

April

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you’re Looking for somewhere Peaceful but Near By , this is the place to go . The people there are Very Nice . Booking wasn’t a hassle . Very much underrated.
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 20 日)
Hey April!! Thank you so much for your awesome review! We are so pleased you enjoyed your stay with us, we hope to see you again soon!!

8/10 (良い)

Janice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was fine, we were at the Sebring raceway most of the day. The breakfast was not that great and the coffee had no taste.
2024 年 1 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 20 日)
We are ecstatic you enjoyed your stay! Please think about us in your future travels!!

8/10 (良い)

Guadalupe

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 3 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 20 日)
We thank you so much for leaving a review!! Hope to see you again in the future!

4/10 (不満)

Jo-Anne

家族旅行
Non existent ice machines, wifi did not work at all. TV had minimal stations and poor reception. The beds were awful, soft and squeaky.
2024 年 1 月に 2 泊滞在

8/10 (良い)

Pauline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No extra lock on the door.could not turn lights on with the switch by the door.Beds were very comfortable.no elevator but I will definitely stay again.
2024 年 1 月に 1 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank you so much for taking the time to leave us a review! We will look into the issues you mentioned!! Hope to see you again soon!

8/10 (良い)

Wade

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was friendly. Beds were very comfortable. Rooms were very clean. We would stay again
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 16 日)
Hey Wade! Thank you for your great review!! We would love to see you again in your future travels!

10/10 (非常に良い)

Baylin

2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you so much for the awesome review!! We hope to see you again soon!!

8/10 (良い)

Juliana

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2024 年 1 月に 2 泊滞在
Destinyからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you so much for taking the time to leave us a review!! We hope to see you again in the future!!