外観

ステイブリッジ スイーツ シアトル - フリーモント、 IHG ホテルの口コミ

3 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1000 件の口コミ中 670 件が非常に良い" "
評価 8 - 1000 件の口コミ中 236 件が良い" "
評価 6 - 1000 件の口コミ中 45 件が普通" "
評価 4 - 1000 件の口コミ中 35 件が不満" "
評価 2 - 1000 件の口コミ中 14 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 3 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2023 年 1 月 24 日)
Thank you for the nice review of our hotel. We hope to see you again sometime soon!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
すごく綺麗でキッチンもあって最高、パーキングも地下で安心でした。
2019 年 8 月に 2 泊滞在

10/10 (非常に良い)

MARIKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗なホテル
とても綺麗なホテルでした。ただ周りの道が一方通行が多くくるくる回り道をしてしまいました。
2019 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とても快適でした。また利用したいと思います。
1週間滞在しましたが、キッチンもついている部屋はとてもくつろげました。朝食のメニューも豊富でとても満足のいくものでした。またセルフランドリーは洗剤だけ購入すれば無料で使えてコインなど用意する必要がなくとても重宝しました。
2019 年 4 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 10 月に 6 泊滞在

8/10 (良い)

David

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cynthia

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very nice, the rooms were clean!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Donghyen

2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your feedback. We hope to see you again on your next visit to Seattle.

8/10 (良い)

usman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Emily - Guest Services representativeからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for taking the time to leave a review. We are happy to hear you had a great stay with us. We look forward to any future stay you may have with us.

10/10 (非常に良い)

Coral

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very convenient to a wedding I attended. It was everything I needed it to be. It was clean, the breakfast was great - and I was there Easter morning - the staff put on an egg hunt for the kiddos in the hotel, which was adorable!
2024 年 3 月に 1 泊滞在
Emily- Front desk Representativeからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello, thank you for sharing your experience with us! We are delighted to hear that our hotel met your expectations. The easter egg hunt was very fun to organize and we enjoyed all the kiddos Easter morning.

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Emily- Front desk Representativeからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you so much for your feedback. We look forward to any future stay you have with us!

10/10 (非常に良い)

Debrena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were friendly & very helpful in recommending restaurants & places to see nearby.
2024 年 5 月に 1 泊滞在
Iris van Giessen, Guest Service Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
We appreciate your feedback and want to thank you for your great recommendation of our hotel. Thank you for commenting on our hardworking friendly guest services agents. Customer service is very important to us. If your travels return you to Seattle we'd love to host you again.

10/10 (非常に良い)

Katie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely stay.
2024 年 2 月に 2 泊滞在
Emily- Front desk Representativeからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you so much for your feedback, We are glad that you had a lovely time at our hotel. We look forward to having you again!

8/10 (良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
No restaurants.
2024 年 5 月に 1 泊滞在
Emily - Guest Services representativeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your feedback. We do not have any restaurants on-site, but we do have multiple within walking distance. We also have lists of nearby restaurants at the front desk if you plan to return someday we would love to have you again!

10/10 (非常に良い)

Renata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had a great time!
2024 年 5 月に 1 泊滞在
Emily - Guest Service Representativeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for 5 out of 5 stars. We are glad to hear that you had a great time! We hope to see you again.

10/10 (非常に良い)

Franciene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, comfortable. Great profucts to bath and the shower was amazing, the bed as well.
2024 年 5 月に 1 泊滞在
Emily - Guest Services representativeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. If your plans return you to Seattle, it would be our pleasure to welcome you back.

8/10 (良い)

Yelian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, hotel, only in the reception they do not speak Spanish, as they said in the descriptions, the rest of the staff if it is Spanish-speaking, good treatment, a quiet and pleasant stay.
2024 年 4 月に 2 泊滞在
Emily - Guest Services representativeからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for taking time to share your feedback with us.Certainly! Here's a suggested reply:Dear [Reviewer],Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the language barrier at the reception, and we appreciate your understanding in this matter.

10/10 (非常に良い)

Juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like everything
2024 年 4 月に 1 泊滞在
Emily - Guest Services representativeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for sharing your experience with us!

2/10 (非常に不満)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Iris van Giessen, Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to write a review. Please accept my sincere apologies for not meeting your expectations. We hope you will give us another opportunity to make it right.

2/10 (非常に不満)

Monica、Quincy

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty, dirty sheets
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to write a review. Please accept my sincere apologies for not meeting your expectations. We hope you will give us another opportunity to make it right.

10/10 (非常に良い)

Jillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for your kind review. We'd love to host you again on your next visit to Seattle.

10/10 (非常に良い)

Shirley

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome suites
2024 年 4 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your feedback! We're glad that you enjoyed your stay with us. We'd love to host you again if your travels return you to the area.

10/10 (非常に良い)

LaDean

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff great. Breakfast was good, but limited seating area. I liked that my car was in a locked garage, that made me feel safe. Our room was extremely clean, kitchen clean. Thank you
2024 年 4 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your kind words about your recent experience here with us at the Staybridge Suites Seattle – Fremont. We are so lucky to have a staff as incredibly helpful and friendly as we do and I appreciate you acknowledging that. Thank you so much for staying with us and we hope to see you again soon.

10/10 (非常に良い)

Rosanna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Social free cocktail hour. Big rooms with all you need. Worked out great for our family of four during our trip to the Woodland Zoo
2024 年 4 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for rating our hotel here at Staybridge Suites Seattle - Fremont. We are honored that you chose our hotel to host you while here in Seattle. I am very thrilled that you noticed the staff here and want to let you know customer service is something we pride ourselves on. Thank you again and please come again.

10/10 (非常に良い)

Kristina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was amazing. Friendly staff all around. Great room! We are a family of 4, and travelling from Canada. We had a 1 bedroom suite. Kids slept on the sofa bed no problem. Loved having a full size kitchen, with full fridge, sink, dishwasher and stove. Plates and utensils were clean to use. Love having the free access to laundry. They have a “social” Monday - Wednesday in the main area where they offer free hot appetizer and free beer & wine. Their hot breakfast was so great and loved the varieties of food each day. Great value for this place. Felt safe with the parking and front entrance. Would definitely come back here again for our next stay, and highly recommend this to everyone.
2024 年 4 月に 3 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. We're glad you enjoyed all the amenities and The Social as well. We look forward to your next visit to Seattle!

10/10 (非常に良い)

suzanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and service were excellent
2024 年 4 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. If your plans return you to Seattle, it would be our pleasure to welcome you back.

4/10 (不満)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Vehicle parking unground, if you have a truck you will have to make other parking arrangements. Compact SUVs will make it okay. But full size SUVs are a hit or miss. When you have a 3pm checkin it could be an hour or later before you can really checkin.
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for taking the time to write a review. Please accept my sincere apologies for not meeting your expectations. We hope you will give us another opportunity to host you.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel! The room was spacious and clean. I loved having a full kitchen in my room! It was within walking distance to lots of fun Fremont stuff!
2024 年 3 月に 3 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for taking the time to share your experience. We are delighted you enjoyed your stay with us. We hope to have the opportunity to host you again in the future.

10/10 (非常に良い)

Graham

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great amenities including pool and gym. The breakfast was great for myself and my family as well. The concierge Tre was very helpful and polite as well.
2024 年 3 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you very much for your feedback! We are so happy to hear that Tre took care of you during your stay. He is known for his awesome hospitality and we are glad that he was able to assist you and your family during your stay with us. We hope to welcome you back in the future!

4/10 (不満)

Kay

2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 4 月 16 日)
We appreciate your feedback.

10/10 (非常に良い)

Gang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. We look forward to your next visit to Seattle!

10/10 (非常に良い)

Chelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is wonderful, it’s clean!
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you very much for your feedback!

10/10 (非常に良い)

Jun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very good
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you very much for your feedback!

10/10 (非常に良い)

Jim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Social hour was nice.
2024 年 3 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you very much for your feedback!

8/10 (良い)

Margaret

Loved the kitchen in my room. Got lost trying to figure out how to get there coming from the north…..can’t cross Aurora!
2024 年 3 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to tell us about your experience at the Staybridge Suites Seattle - Fremont. We hope to see you again the next time your travels bring you to Seattle.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was very clean and quiet and huge room- i loved the power saving feature too
2024 年 2 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 26 日)
We appreciate your feedback. We'd love to host you again if you return to the area.

6/10 (普通)

Kristin

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ok, but not great
Couldn't figure out how to keep lights on, wasn't explained. No blanket for sofa bed. Bathroom door wouldn't close all the way so didn't lock. No views.
2024 年 2 月に 2 泊滞在
Iris van Giessen, Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for taking the time to tell us about your experience at the Staybridge Suites Seattle - Fremont. Please know that your feedback is extremely valuable to us. We will be sharing your review with our team to continuously make changes to our brand to improve the guest experience. We hope you'll give us another opportunity to host you.

10/10 (非常に良い)

Weili

家族旅行
Excellent
2024 年 2 月に 5 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 26 日)
We appreciate your feedback. We'd love to host you again if you return to the area.

10/10 (非常に良い)

Rodolfo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your business and kind review. We'd love to host you again if your travels return you to Seattle.

10/10 (非常に良い)

Elizabeth

2024 年 2 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. We look forward to your next visit to Seattle!

10/10 (非常に良い)

Michelle、Hazlet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here for two nights in February 2024 and really enjoyed my stay. The room was fantastic and spacious, it literally had everything I needed and more. The staff is phenomenal, they are very friendly and willing to help. Emily at the front desk is so sweet… I arrived at the hotel very early and no rooms were available for early check-in and she did everything possible to get me a room as soon as possible! Everything was clean, the breakfast was great, and there’s a 24 hour gym which was a big bonus for me! I’d recommend this hotel to anyone!
2024 年 2 月に 2 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you very much for your feedback! I'm so happy to hear that Emily took care of you during your stay. She is still new to the hotel but can deliver incredible hospitality and I'm glad she was able to assist you with your needs. We hope to welcome you back soon!

10/10 (非常に良い)

barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our new Go To Hotel in Seattle!!
2024 年 2 月に 4 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. If your plans return you to Seattle, it would be our pleasure to welcome you back!

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my go-to place to stay if I'm going anywhere around Fremont. Staff is excellent, rooms are just like being at home. Gentlemen that run the breakfast buffet in the morning are exceptional!
2024 年 1 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Brian,Thank you very much for your kind review of our hotel. I'm thrilled that you noticed the staff here and want to let you know that customer service is something we pride ourselves on. Thank you for staying with us and we hope to see you again soon.

6/10 (普通)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 2 月 8 日)
We appreciate your feedback and hope to see you again sometime soon.

10/10 (非常に良い)

Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pet friendly, nice dog walk/potty area on 4th flooe, cleanliness and very pleasant staff.
2024 年 1 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able to satisfy your expectations. We look forward to your next visit to Seattle!

10/10 (非常に良い)

Amanda

2024 年 1 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for your kind review of our hotel. We hope to see you again soon.

10/10 (非常に良い)

Sarita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms need a coffe table n end tables in the living room n usb ports to charge electronics
2024 年 1 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice. If your plans return you to Seattle, it would be our pleasure to welcome you back.

8/10 (良い)

Mackenzie

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Would recommend
Customer service was excellent. Location was good, condition of the room was good. I got a king bed suite for an awesome price. Cleanliness was the only thing we had an issue with. Our room was fine, just some hairs in the bathtub. Our friends had vomit in their bathroom and had to change rooms, but I would say that probably was a fluke and the cleanliness of the hotel altogether was pretty good. I would probably stay here again in the future just because it's pretty great quality for the price.
2024 年 1 月に 1 泊滞在
Iris van Giessen, Guest Services Manager からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice. Providing the highest level of quality and personalized customer service is our mission and we are disappointed to have let you down. We would like to assure you that your feedback has been shared with our teams to continue to improve our service and hospitality. We look forward to your next visit to Seattle!