屋外バンケット スペース

シアトル・マリオット・レドモンドの口コミ

3.5 out of 5

口コミ

8.4

とても良い

評価 10 - 915 件の口コミ中 463 件が非常に良い" "
評価 8 - 915 件の口コミ中 258 件が良い" "
評価 6 - 915 件の口コミ中 113 件が普通" "
評価 4 - 915 件の口コミ中 43 件が不満" "
評価 2 - 915 件の口コミ中 38 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 3 泊滞在
Director of Hotel Operations からの返信 (投稿日 : 2019 年 11 月 11 日)
Dear Guest, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Seattle Marriott Redmond. At Your Service, Emma Bulalacao-Brooks, Director of Hotel Operations

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフの対応がとてもよかった。
2019 年 7 月に 4 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear Guest, thank you for your review regarding your stay at the Seattle Marriott Redmond. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back. At Your Service, Emma Bulalacao-Brooks, Director of Hotel Operations

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
とてもいいホテルでした。
2019 年 5 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2019 年 5 月 29 日)
Dear Guest, thank you for staying at the Seattle Marriott Redmond. We are delighted you had an enjoyable time with us. It was a pleasure having you as our guest, and we look forward to seeing you soon. At Your Service, Emma Bulalacao-Brooks, Director of Hotel Operations

8/10 (良い)

Yuki、大阪

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
悪いのは受付だけ
受付の人の対応がこちらに合わせてくれなかったし、わかりにくい英語を話して平気。レドモンドという土地柄、マイクロソフト関係の人が泊まっていることが多く、ロビーも部屋も洗練されていますが、旅行客に親切であってもいいのではないかと思いました。シャンプーなども男性仕様。
2018 年 4 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2018 年 5 月 15 日)
Dear Yuki, thank you for choosing to stay with us and for taking the time to post a review. With a spirit to serve, our team takes great pride in exceeding expectations and we appreciate you acknowledging our efforts. It was our pleasure accommodating you, and we hope you will make the Seattle Marriott Redmond your home away from home whenever your travels bring you to our city. At Your Service, Emma Bulalacao-Brooks, Director of Hotel Operations

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
値段が高すぎると思います

8/10 (良い)

Rena、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ショッピングストリートの近くなのに静かで清潔なホテルです。
レドモンドタウンセンターというショッピングストリートのど真ん中にあるのに、閑静なエリアという好立地。アメニティもしっかりとした、シンプルでとても清潔なホテルです。こちらで食事は一切しておりませんが、近くにスターバックスもその他飲食店もあり、利用しやすかったです。

8/10 (良い)

Charles

家族旅行
良かった点 : 施設のコンディションと設備
Great location
2024 年 5 月に 3 泊滞在

6/10 (普通)

Ramil

良かった点 : スタッフとサービス
Not worth it
2024 年 5 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Ramil, Thank you for being our guest and sharing your feedback. We hope your overall stay was satisfactory. However, our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Stephanie, We appreciate your gracious rating about your stay at Seattle Marriott Redmond. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

10/10 (非常に良い)

Gillian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Marriott was in a great location in Redmond and great for walking into the town center. The staff were friendly and helpful. One suggestion would be to have stronger lighting in the room. Even with all of the lights on in the room it was still quite dimly lit. Apart from that it was a very enjoyable stay and I will definitely consider the Marriott again fur my next visit to Redmond.
2024 年 5 月に 4 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Gillian, Thank you for sharing your experience at Seattle Marriott Redmond. We are glad our location was perfect for your needs and that our associates helped to elevate your visit. We will share your kind remarks with our entire team. That said, we regret your disappointment with the lighting in the room. We value your comments and will share them with our team. Thank you once more for allowing us to be of service, and we look forward to having the pleasure of doing so again. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

10/10 (非常に良い)

Douglas、Spokane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, clean and comfortable room.
2024 年 4 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Douglas, Thank you for your review regarding your stay at the Seattle Marriott Redmond. It was a pleasure to read we were able to meet your expectations with our fresh accommodations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Brooke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Brooke, Thank you for the perfect rating. We are glad you had a wonderful time at Seattle Marriott Redmond. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Eduardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking seems to be an issue. Excellent otherwise.
2024 年 4 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Eduardo, Thank you for including Seattle Marriott Redmond in your travel plans. We are glad that you had an overall satisfactory stay. However, we regret not meeting all your expectations. We also apologize for the inconvenience you experienced with regard to the parking. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 (普通)

Connie

2024 年 3 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Connie, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

8/10 (良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to town center
2024 年 3 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Margaret, Thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. We love that our guests can conveniently experience Seattle's unique eastside, with access to sports facilities, trails, wineries, and shopping. Thank you again for choosing the Seattle Marriott Redmond, and we hope to have you stay with us again!At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

2/10 (非常に不満)

Badabongo

2024 年 3 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Badabongo, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Jeff

2024 年 3 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jeff, We are happy you chose Seattle Marriott Redmond for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 (普通)

Shehzad

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall it’s a great property with nice facilities. Only thing I didn’t like was the heating and AC system was too close to the bad and it was loud. I usually don’t complain but this bugged me enough that I need to point out.
2024 年 2 月に 3 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Shehzad, Thank you for being our guest and for your feedback. We are pleased to know that your overall stay was satisfying. However, we are sorry for the issues you had with the air unit in your room. We will share your comments with our maintenance department and ensure this is resolved. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

ivan、WESTMINSTER

2024 年 2 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Ivan, Thank you for choosing Seattle Marriott Redmond and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

YONGKANG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Yongkang, Thank you for choosing Seattle Marriott Redmond and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a perfect warm bed to sleep in when needed. Very clean, very nice hotel lobby and very nice restaurant. I was only there for a short time however it was nice.
2024 年 1 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Robert, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you again for choosing Seattle Marriott Redmond, and we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

2/10 (非常に不満)

Anahi

2024 年 1 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Anahi, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Allan

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Ceiling is leaking.
Stayed in Room 252 1/9/24- room is clean as expected but the ceiling has been leaking from above and has a huge watermark. Above the window the popcorn ceiling is very dirty from the AC vents blowing upwards. Only stayed for one night so I it was fine but would hope that the other rooms are not the same.
2024 年 1 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Allan, Thank you for sharing your feedback regarding your recent stay at Seattle Marriott Redmond. While we are delighted to hear that you enjoyed your overall experience, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Rest assured, your comments will be addressed with the appropriate teams to ensure this is not repeated moving forward. We appreciate your patience and understanding, and we look forward to welcoming you back for an improved visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Eva

2023 年 12 月に 5 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Eva, We are happy you had such a lovely stay at Seattle Marriott Redmond! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Robin

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Robin, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Seattle Marriott Redmond, and we look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

XiaoJuan

良かった点 : 清潔度、設備とサービス
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear XiaoJuan, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Seattle Marriott Redmond, and we look forward to welcoming you back soon. At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

8/10 (良い)

Xuelin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good location and friendly hotel staff.
2023 年 12 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Xuelin, Thank you for sharing your feedback regarding your recent stay at Seattle Marriott Redmond. We are delighted to hear that you enjoyed our convenient location and courteous service. We look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Gurkirat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
Director of Hotel Operationsからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Gurkirat, Thank you for choosing Seattle Marriott Redmond and for the excellent review. We are thrilled to know we exceeded your expectations and you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

4/10 (不満)

Fei

2023 年 12 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Fei, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Nicole Trene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, it was a very nice, comfortable stay for Thanksgiving weekend. Spacious room, convenient location and nice staff. The only complaint was the thermostat being weird and not staying on one temperature. Other than that, we enjoyed our stay and the staff were very friendly and helpful. We would stay there again.
2023 年 11 月に 6 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear M. Trene, Thank you for choosing Seattle Marriott Redmond for your Thanksgiving holiday. We are pleased to know that your overall experience was pleasant. We are glad that you enjoyed our prime location, comfortable beds, and the service provided by our attentive staff. However, we regret that the condition of your room did not meet your expectations and that you had challenges controlling the temperature. Your feedback will be shared with the appropriate individual to address these concerns. We appreciate your patience, and we look forward to welcoming you again soon.At Your Service,Emma Bulalacao-Brooks

6/10 (普通)

Cyndi

家族旅行
良かった点 : 清潔度、スタッフとサービス
Very expensive for the quality. The coffee maker was broken, the toilet backed up and the hairdryer broke. Parking was an extra $45 a night and WiFi was extra. Not impressed.
2023 年 11 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Cyndi, Thank you for being our guest and for the candid comments. Please know we are committed to providing the highest level of service and quality for every guest. We regret your experience did not meet your expectations, nor those of our team. We apologize for the inconvenience you encountered with your bathroom and the in-room amenities. We will address your concerns with the appropriate department and ensure this is resolved. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you the next time you visit the area.At Your Service,Emma Bulalacao-Brooks

10/10 (非常に良い)

Mahlet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was friendly and we like how close it is to plaza with shops and restaurants.
2023 年 11 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Mahlet, Thank you for choosing Seattle Marriott Redmond and sharing your feedback. We are delighted to hear that you found the proximity to the plaza convenient for your travel plans. It is also wonderful to know that you had some memorable encounters with our front desk associates. We look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Kristy

2023 年 11 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Kristy, Thank you for choosing Seattle Marriott Redmond and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Meredith、DUVALL

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room. Could use more tv stations. Don’t forget to clean out the fridge. Comfortable bed. Good pillows.
2023 年 11 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Meredith, We are delighted we exceeded your expectations for an outstanding stay at the Seattle Marriott Redmond, and we thank you for sharing your experience with other travelers. We are glad that you loved our location and our comfortable beds. We have also taken note of your additional feedback and will share your comments appropriately. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

ROBERT

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick one night stay for business. Loved the convenience, walkability and safe feeling of the neighborhood. It was great being next to Redmond Town Center. Staff were friendly, room was clean and current to Marriott standards/renovations. Great water pressure in shower. Would definitely stay again if needing to be in Downtown Redmond.
2023 年 11 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Robert, Thank you for choosing Seattle Marriott Redmond and for your perfect rating. We hope you had a great time with us and we are thrilled to know you loved our well-maintained accommodations and attentive associates. It was also a pleasure reading our convenient location worked well for you. Thank you once more for your gracious compliments, and we sincerely appreciate your dedication to staying with us again; we are looking forward to it.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

4/10 (不満)

Nicole

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Nicole, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 (普通)

Jahan

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Note parking is valet only.
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Jahan, Thank you for choosing to stay with us. Please know that we do offer self and valet parking at competitive prices, and this information is available on our site. We regret if you were unaware of this, and we will share your comments appropriately. We hope you will come back to see us soon. At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

6/10 (普通)

David、Bellevue

ペット同伴の旅行, カップルで旅行
Cable and WiFi stopped working for 2-3 hours.
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear David, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the temporary disruption of cable and WiFi services. We understand the importance of these amenities during your stay. we have taken your comments seriously and will address them with our appropriate teams to ensure the overall guest experience. We appreciate your patience and understanding during this brief interruption. We hope to welcome you back soon again.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Nahshon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall it was a good experience. The overnight parking rate stated online was different from what was posted at the hotel.
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Nahshon, Thank you for including Seattle Marriott Redmond in your travel plans and for the nice rating. We are glad to learn that you had an overall pleasant stay. However, we regret your disappointment with our parking cost. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. Thank you for being our guest, and we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I don’t like $35.00 parking
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Shannon, Thank you for choosing Seattle Marriott Redmond and for the high rating. We are glad you had an overall pleasant experience. However, we regret your disappointment with the parking fee. These charges are listed on our website, and we will share your comments appropriately. It was a pleasure hosting you, and we look forward to your returnAt Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Penny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I just wish thete was parking other than valet.
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Penny, Thank you for staying at Seattle Marriott Redmond and for the high rating. We are glad you had an overall pleasant experience. We have also taken note of your additional feedback and will share it appropriately. Thank you again; we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Nicole

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceeded expectations!
We stayed at the Marriott as a base camp for doing some Halloween haunts and a movie at iPic Theater. The staff were wonderful and the room was fantastic. I wish we had stayed longer to take advantage of the comfy seating in the bar area for hanging out. Of special attention, I want to call out April in the Brown restaurant. My friend is gluten-free and asked about a gf bread substitute. Not only were they able to do this but both of our breakfasts were so fresh and flavorful, my friend said it was the best breakfast experience she had had in a long while. Honestly you normally are expecting decent food at a hotel restaurant but they seem to really pride themselves in made-to-order food. Coffee was also great and we just were very impressed by the whole stay! Will stay again!
2023 年 10 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Nicole, Thank you so much for sharing your feedback following your visit at Seattle Marriott Redmond, and we are thrilled to learn that you had a fantastic stay with us. It is wonderful to know that our location was perfect for your travel plans and that you enjoyed our accommodations as well. We are especially happy to learn about your breakfast experience at Brown's Stockyard Exchange and that April went above and beyond to accommodate your friend's specific needs. We strive to provide our guests with the very best service, and it's always great to see that we exceed expectations. Thank you again, we look forward to welcoming you both back for another unforgettable experience soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

Brent

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Building was near where I was attending a state meeting on Saturday morning. Great area to walk around.
2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Brent, Thank you for the five-star review. We are glad our location worked well for you and that you appreciated being within walking distance to Microsoft's Redmond Campus, as well as all the things Redmond Town Center has to offer. It was a pleasure having you, and we look forward to your next visit to Seattle Marriott Redmond. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

2/10 (非常に不満)

Ching Hua

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Ms. Hua, Thank you for being our guest. Please accept our sincere apologies for the issues you endured during your time with us. Our goal is to provide every guest with an exceptional stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

10/10 (非常に良い)

Kelly、Bellevue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and friendly service
2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 9 月 30 日)
Dear Kelly,We sincerely appreciate you sharing your fantastic feedback about your stay at the Seattle Marriott Redmond. Your kind words mean a lot to us, and we are thrilled that our convenient location and friendly service helped make your stay even more memorable. We hope to have the opportunity to welcome you back soon for another exceptional experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 (普通)

Jasmin

家族旅行
良かった点 : 清潔度
Basic Hotel.
Basic hotel with no extra amenities including WiFi. Hotel is centrally located with alot of businesses and restaurants, and very close to MARYMOOR park which was the only perk. Pool is small and outdoors. The hotel for the cost could use more updating and probably only best for business trips or solo stays.
2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 9 月 30 日)
Dear Jasmin,Thank you for taking the time to share your experience with us during your recent stay at our hotel in Redmond Town. We appreciate your honesty and feedback, as it helps us to improve our services. We apologize for not meeting your expectations and falling short of providing you with exceptional amenities. However, we are glad to hear that you found our accommodations to be clean and comfortable. We hope to have the chance to exceed your expectations during your next visit and thank you again for your valuable feedback.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 (普通)

Kenya

気になった点 : 清潔度
I asked to check in earlier and my room was dirty. There was hair in the shower and in the sheets. Absolutely disgusting considering the rates of the hotel.
2023 年 9 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Kenya, Thank you for evaluating your recent stay with us. We apologize for the cleanliness issues you came across and the inconvenience this caused. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Vanessa

2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Vanessa, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Seattle Marriott Redmond. If you have any specific feedback or suggestions to share, please feel free to reach out to us. We look forward to welcoming you back on your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Guest, Thank you for your fantastic rating! We are pleased you chose Seattle Marriott Redmond for your time in the area and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 (良い)

Jaspal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet and safe
2023 年 9 月に 2 泊滞在
Director of Hotel Operationsからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Jaspal, Thank you for the great review! It is wonderful you enjoyed your time at Seattle Marriott Redmond so much! We strive for excellence, so we are thrilled you appreciated our quiet atmosphere. Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations