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ルネッサンス・シアトル・ホテルの口コミ

4.5 out of 5
ルネッサンス・シアトル・ホテル
515 Madison Street, Seattle, WA

口コミ

8.6

非常に良い

評価 10 - 1616 件の口コミ中 958 件が非常に良い" "
評価 8 - 1616 件の口コミ中 364 件が良い" "
評価 6 - 1616 件の口コミ中 159 件が普通" "
評価 4 - 1616 件の口コミ中 72 件が不満" "
評価 2 - 1616 件の口コミ中 63 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Erica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel. It’s in downtown Seattle so of course the area is sketchy. Nothing the hotel can do about that. Service was great, hotel was beautiful. The food at The Fig & the Judge was fantastic. Would stay again.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very happy with our visit.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Fiona

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ricky was excellent with checking us into our room and provided water upon arrival! He provided great information on the restaurants and parking. Our room was very clean and comfortable.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff, clean rooms. Breakfast buffet was awesome.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Molly

家族旅行
We stayed less than 24 hours, but we enjoyed our time! The room was very nice, though we booked a king suite and they offered us free parking for a trade to a double/double room. The bar was really nice!
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

darci

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet and restful.
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Wilma

2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Noel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. While some of the at area’s attractions are walkable the street inclines,on return, will put your cardiovascular system to work. Not a complaint though.
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 (普通)

Amy

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Gain wah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noise from outside
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize for not meeting your expectations in regards to the noise. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

steven m.

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We thought that the hotel restaurant was open for breakfast, lunch and dinner, but it didn't open until 4pm for dinner. The menu choices were extremely limited for an upscale hotel/restaurant. Extremely limited!! Not even a steak!!
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to the restaurant. We do hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Food
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Eva

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A quiet place to stay before a cruise.
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 (普通)

Jessica

2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 (非常に良い)

Vicki

家族旅行
Staff was courteous and efficient. Buffet breakfast was a bit overpriced but service was excellent.
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 13 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Manh Dung

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is good.
2024 年 3 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 13 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Suzanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a beautiful hotel. Bathroom could have been cleaned better but overall we enjoyed it here. Bar closes way too early!
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 13 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Deborah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay.
2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Marianne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Nick、Coeur d Alene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a very nice hotel with an excellent fitness room. I thought $50 a night for parking was over the top...but everything else was excellent.
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Hannah l

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Christine

良かった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 16 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Kelsey

カップルで旅行
Great place to stay! Very beautiful rooms and helpful staff
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Paul

2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Martha

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

kaylee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was impossible to find parking that your paying for anyways there was no spots at night . Also didn’t like that didn’t have a microwave in the room they have it on the floor which isn’t a big deal . But other then that it’s supper nice in a great location definitely recommend staying here for sure !!!!!
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with parking. Thank you for your patience and understanding for a busy time for the hotel and city. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 (非常に不満)

sheyla

2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 13 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 (非常に良い)

Sean

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hi
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Jolene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very friendly. The room and hotel in general were clean and the price was reasonable for the room. I was very frustrated with the confusion about breakfast. I believed it was a continental breakfast included in the price of the room and come to find out it cost us $76 for one morning breakfast for two people. For a just average Buffet. Way too expensive in my opinion. If the opportunity arose, I would stay here again but would certainly not get the breakfast for that price.
2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the breakfast. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 (非常に良い)

Sabrina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 (非常に不満)

Jessica

出張, 家族旅行
We did not check in at night because we weren’t going to be able to check in until the morning due to a layover. We flew all the way from Atl to Vegas (layover) and then to Seattle. We did not want to have to wait until 3pm to check in and have to wait for hours. We called the hotel a head of time to let them know this is what we were going to do and they claimed they notated the account. When we got to the hotel they charged me for the night as a no show and CANCELLED our reservation. Even though another room was available it’s the fact they took my money and still canceled the room as though we had not called them prior to. The front desk worker was not helpful she seemed clueless and wasn’t even trying to work with us. I chose to go to another hotel because this is not how you treat paying customers. I understand the room had to be paid for even though we were not there but it was how they handled the situation by cancelling our room out completely. She said they charged us a no show fee on top of the rate of the room and when we told her we called the hotel she retracted her statement and said they didn’t charge us. Something definitely did not feel right and the customer service was terrible. Normally if the hotel messed up they will do their best to accommodate you or take a percentage off of your stay or something. They did nothing. I will never stay there and I definitely would tell anyone that’s interested in booking there to think twice.
2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to your reservation and your arrival time. We hope you choose to stay with us again when your travel bring you back to Seattle.

2/10 (非常に不満)

B

2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 (非常に良い)

Thayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They where very nice. They had someone put all of our bags on a cart and escorted us to our room.
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Eve

2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Marianne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lots of good food within walking distance and if you don't want to walk the room service food is really good too.
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was well maintained, parking was convenient, close to interstate.
2024 年 3 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 29 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Venita、Olympia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was my first time staying in a hotel in Seattle.I was positively surprised how fancy it was. Clean rooms great staff.Wpuld highly recommend
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us and staying with us for your first stay in Seattle! It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 (普通)

Khoa

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Dirty toilet seat. No free wifi.
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the bathroom. Our Housekeeping Manager has been alerted and will be addressed accordingly. We hope you choose to stay with us again when your travel bring you back to Seattle.

8/10 (良い)

Tani Rose

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Natalya

2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 5 月 15 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 (良い)

Yusuan

カップルで旅行
I think that having paid so much money for a single night that they put me on the sixth floor, I don't think it was the best, besides the fact that the food in the restaurant is too expensive and the parking is also very expensive.😔
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in some areas. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 (非常に良い)

Gary、Ft Myers

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent
2024 年 4 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Xiao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Relaxinf
2024 年 4 月に 3 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 17 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 (非常に良い)

Darlene

良かった点 : 清潔度、施設のコンディションと設備
Easy access, great staff, great restaurant
2024 年 4 月に 4 泊滞在
Renaissance Seattle Hotelからの返信 (投稿日 : 2024 年 4 月 17 日)
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!