スタジオ ダブルベッド 2 台 禁煙 | デスク、アイロン / アイロン台、WiFi (無料)、ベッドシーツ

エクステンデット ステイ アメリカ スイーツ シアトル リンウッドの口コミ

2.5 out of 5

口コミ

6.8
評価 10 - 875 件の口コミ中 169 件が非常に良い" "
評価 8 - 875 件の口コミ中 266 件が良い" "
評価 6 - 875 件の口コミ中 205 件が普通" "
評価 4 - 875 件の口コミ中 131 件が不満" "
評価 2 - 875 件の口コミ中 104 件が非常に不満" "

7.2/10

清潔度

7.2/10

スタッフとサービス

6.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

Toshio

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
新しく よかった。また 行きます。
2022 年 7 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 7 月 14 日)
Toshio, thank you for choosing Extended Stay America. We are delighted your stay with us was pleasant and that you gave us an excellent rating. It was our pleasure hosting you, and we love knowing you plan to return. Sincerely, Hotel Management

6/10 (普通)

宿泊されたお客様

2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

Ayaka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2018 年 8 月 29 日)
Ayaka, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
また泊まりたい
Extended Americaのシアトル周辺の中では一番きれい。WIFIもストレスなく使えた。従業員もフレンドリーで、アパートメントホテルでは、お勧め。

4/10 (不満)

Cesar

気になった点 : 清潔度
2024 年 4 月に 1 泊滞在

4/10 (不満)

Cesar

気になった点 : 施設のコンディションと設備
X
2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Cesar, Thank you for choosing our hotel and for leaving your rating. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. Thank you again for leaving your rating, and we look forward to your next stay with us. Sincerely,Hotel Management

10/10 (非常に良い)

Vasyl

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fully successful with this application
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Vasyl, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management

10/10 (非常に良い)

William

2024 年 1 月に 1 泊滞在

6/10 (普通)

Jason

I got the place because they offeted bfast. Come to find out its just coffee because they ran out last week. Wth?
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Jason, Thank you for your review and for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We look forward to your next visit to make it outstanding in every respect.Sincerely,Hotel Management

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It did advertise breakfast and none was available, frustrating since that was part of my decision to stay
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Aubrie

2023 年 12 月に 4 泊滞在

2/10 (非常に不満)

Angela

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

4/10 (不満)

Elizabeth

出張
気になった点 : スタッフとサービス
For an extended stay, usually cups plates silverware and other kitchen essentials are provided Nothing provided at this hotel No hair dryer Unfriendly staff Room and hotel could be cleaner
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Elizabeth, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve.Sincerely,Hotel Management

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Two day visit
Everything was very good, staff, conditions. One small minus, only fake sugar available.
2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Anthony, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope to welcome you back soon when you are in the area.Sincerely,Hotel Management

10/10 (非常に良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just spent 9 nights at this location in Lynnwood near Seattle. Facilities were clean and safe; staff very friendly and helpful. It is close to good shopping and dining choices.
2023 年 11 月に 7 泊滞在

8/10 (良い)

Brenda

2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Julio cesar

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Robyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2/10 (非常に不満)

Mai

2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Shawna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

6/10 (普通)

Sherryl

2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Nyna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a quiet place with very nice staff
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Nyna, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding our quiet and comfortable location during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management

6/10 (普通)

Aleada

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Never saw anyone at the front desk until the morning when I checked out. She was lovely. The room was fine, what I expected with what I paid. The guest environment there though, oooh wee..Very questionable. I couldn’t tell if the room to my left was in the middle of a domestic violence incident, or just loud.
2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Aleada, Thank you for sharing your feedback with us. We're glad to hear that your morning check-out experience was pleasant. We apologize for any disturbances you encountered during your stay. Guest comfort and safety are important, and we take such matters seriously. Please rest assured that we'll look into ways to improve the overall guest environment. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay in the future.SincerelyHotel Management

8/10 (良い)

Justin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice I’d stay again
2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

Melphina

2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

Larry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean.
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Larry, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a fantastic night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon.Sincerely,Hotel Management

6/10 (普通)

Dominic

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall good stay, attentive staff, just no extra facilities, pool, etc.
2023 年 9 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Dominic, We're delighted to read that you had an overall good stay with us and that you found our staff attentive. While we don't offer extra facilities like a pool, we appreciate your understanding. Your feedback is valuable, and we hope to continue providing you with a comfortable and pleasant experience during your future stays. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

6/10 (普通)

Dian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great area
2023 年 9 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Dian, Thank you for reviewing your stay with us. We are pleased that our location served you well. However, we apologize for any inconvenience caused during your visit. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management

4/10 (不満)

Ciro、Linden

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
They advertise breakfast and only give coffee and some snacks, kitchen and refrigerator with a bad smell, sink and bathtub with slow drainage.
2023 年 9 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Ciro, We are sorry that we did not meet your expectations regarding our service, and we hope you will accept our apologies for what transpired. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We apologize for the smell that compromised your stay, and we will make sure that the housekeeping team re-examines the suite and cleans it thoroughly to avoid these conditions in the future. Thank you for bringing this to our knowledge, and we hope you will stay with us again. Sincerely,Hotel Management

8/10 (良い)

Wei

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
枕头有污渍
2023 年 9 月に 1 泊滞在

8/10 (良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No hair dryers or conditioner or lotion in the rooms. Kind of a bummer but otherwise it was a good room.
2023 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 3 日)
Dear Jessica, Thank you for being our guest at Extended Stay America. We are glad to hear that you found the room to be good, but we apologize for the inconvenience you encountered during your visit. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front desk anytime. In the future, please do not hesitate to contact our front desk staff if you need any of these items during your stay. We are always happy to provide them upon request. Thank you again for your review. We hope to see you soon!Sincerely,Hotel Management

2/10 (非常に不満)

David

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They gave away my room even though I reserved. No call or anything
2023 年 8 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 8 月 13 日)
Dear David, Thank you for sharing your review. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. We will discuss your comments with our team to ensure this does not happen again. Thank you for bringing this to our attention; we are grateful for your patience. We wish you all the best for your future travels.Sincerely,Hotel Management

6/10 (普通)

Vincent A F

家族旅行
良かった点 : スタッフとサービス
Property was easy to get to. Parking was easy. Rooms easily accessible and convenient.
2023 年 8 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 8 月 13 日)
Dear Vincent A F, Thank you for taking the time to detail your evaluation of our hotel. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. We would love your feedback if there is anything we could have done to improve your experience. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to the area.Sincerely,Hotel Management

8/10 (良い)

eric

2023 年 7 月に 12 泊滞在

10/10 (非常に良い)

Timothy

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 7 泊滞在

10/10 (非常に良い)

Joseph

2023 年 7 月に 6 泊滞在

6/10 (普通)

John、San Diego

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Nothing fancy but will provide you with a place for a good night's sleep. These are designed for as the name implies longer stays. Most amenities can be requested but conveniences like hair dryer or coffee pot not in room. Staff was pleasant.
2023 年 7 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear John, Thank you for taking the time to share feedback about your recent stay. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management

10/10 (非常に良い)

Gabriel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and very nice here
2023 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
False advertising
This place offered continental breakfast, but just keep in mind they don’t offer anything except for coffee for two hours in the morning maybe sometimes. The only positive thing I can say about it is the beds were comfortable. The walls were extremely thin and you could hear people coming and going all night. They were empty, dope bags on the stairs, the neighbors were playing music loud all day and screaming with it. Then you don’t get towels or anything unless you go get them yourself, and there were stains on the bedskirt. Everything was scratched up and old looking even the curtains were different lengths. I was pretty disappointed.
2023 年 6 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Guest, We apologize for the disappointing experience you had during your stay. Unfortunately, the continental breakfast was not as expected, and we apologize for any inconvenience caused. We also apologize for the thin walls and the disturbances from other guests. Your feedback regarding the room's cleanliness, maintenance, and overall condition is essential to us, and we will address these concerns with the appropriate teams for improvement. We appreciate you bringing these matters to our attention and apologize for any inconvenience caused. Should your travels bring you back to the area, we would appreciate the opportunity to provide a more satisfactory experience.Sincerely,Hotel Management

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not Family Friendly
When we got there to Checkin there was a homeless person sitting in the Lobby. The Lobby is very small so it was awkward. The lady at the front desk told him he had to leave in 15 minutes however when we came back down the next morning he was still there sleeping on the bench in the lobby. I was traveling with my daughters so feeling unsafe I checked us out and went to another hotel. The beds are hard and there is obvious wear and tear on the walls and doors. Overall not what I expected from this hotel.
2023 年 5 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Guest, Thank you for choosing us. We apologize for your disappointment on arrival and for not meeting your expectations. Safety and security are top priorities, and we take it very seriously. Providing a relaxed and comfortable night stay for all our guests is what we work for. But with the uncomfortable bed, this was not possible. Your feedback is shared with the team for improvement, and our housekeeping and maintenance team is working to upkeep the property. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope you allow us to make it up to you on another visit.Sincerely,Hotel Management

10/10 (非常に良い)

Peter

2023 年 5 月に 4 泊滞在

2/10 (非常に不満)

Robert

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Unpeofessional and lacking communication skills. I was asked abojt my service animal and charged apet fee. Whicb was reversed. But kendra seriously attempted to biolate HIPAA laws and did that because she assumed I was lying based upon my dog's age so I wanted to educate for further situation A service dog owner May train the service dog while the service dog is a puppy as long as that service dog can be said passed then he will be considered a dollar service
2023 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 5 月 6 日)
Dear Robert, Thank you for reviewing our hotel. Please accept our apologies and every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management

6/10 (普通)

Emma Kay

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy bueno
Estuvo bien no me puedo quejar
2023 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Miguel, Thank you for the excellent summary of your stay at Extended Stay America. We are glad you enjoyed most of your time here. We aim to provide an exceptional experience for our guests and are so happy we hit our mark. It was a pleasure having you as our guest, and we hope we are the first hotel you think of on your future visits to Seattle.Sincerely, Hotel Management

4/10 (不満)

anthony

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

Kappy、Mount Vernon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Tami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Connie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness
2023 年 1 月に 1 泊滞在