Find Family Hotels in Scranton, PA

"The staff we very friendly and helpful!"

"Very good location, closed from highway. Clean room, helpful staff. "

"Room was very nice and clean! I had a nice view of the parking lot and the trees. I don’t gamble so I spent most of my time utilizing the other property amenities such as the horse race and the food (and the comedy club which was hilarious ). No complaints there. It was kind of annoying that I had to provide by ID whenever I went to get food but I get it they don’t know I’m staying there or not gambling so it’s fair for everybody. I will definitely be back very soon I had an overall great time "

"Very unkept building, hallways and rooms. The ceiling was falling down in the hallways and room. The bathtub was crack and pipes to water handles in the tub were exposed. The beds were stained and had cigarette burns and the toilet had a loogie spit in it. Extremely large pot holes in the parking lot. If I could rate it zero, I would. Staff was friendly and did provide a refund with no issues. "

"Clean room and great service. "

"Check in staff were great. It was one night stay. Toilet did not work next morning and overflowed onto floor. So grateful we showered first and could use toilet in lobby. Check out staff seemed disinterested in how disturbing or disruptive that was to our experience . Did not offer consolation or apology as if this happened often or was every day normative experience! Only asked if everyone was out of the room. which grossed us out more. Wondering how many guests have used their towels to clean that bathroom floor from toilet water and how many of same towels are recycled for us to use for showers face cloths etc. how many overflows and how clean is that floor? Rugs had stains. If it weren’t for toilet overflow we’d check it off as an average stay in an average hotel. Cost did not match that experience. Best part was check in staff and convenience off of HWY 81. The ratings showed high number but this appears to be massively inflated. My rate is solid 7"

"Elevator was malfunctioning all weekend- after several reports made to the staff they let it remain in service. "

"this is my 3rd time and by far I love it even more then the last 2 times. there is so much to do also outside if the casino"

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