Sawa-I-Lau Caves Tours

The ‘all inclusive’ isn’t just that. Cocktails, barista coffee and restaurants are not included. Apparently only if you book with my Fiji you receive cocktail vouchers amongst other benefits. The food was average at the buffet and lacked variety. Although the set menu at the Chinese restaurant was included, it was the worst Chinese food I’ve eaten, plus other tables who ordered after our receiving their food first. Cocktails average and some staff didn’t know how to make them. We also found out , after the fact, all kids under 12 eat free so there was no need to purchase an all inclusive package for our child. Resort staff polite and friendly. And thankfully nothing stolen this Fiji trip. We felt safe. However, alot of miss communication around the restaurant, for example, reception informing us of a traditional dance one evening at 0730pm, where as it was actually 0830pm. This was a common occurrence, the incorrect information being told to us. Resort room clean and comfortable. Location was central to everything in resort. Room services daily, but little things frequently forgotten to be replaced, including toilet paper, coffee, fresh towels and fresh coffee mugs. No bottle water provided. Air conditioning also flooded our room and engineering had to attend to it. Swim up bar the slowest service in the world, averaging 20 minutes to be served and not even busy. Don’t be fooled by the resorts photos online, there is no swimable beach at the resort. The beach is rocks

The apartment was dirty. The check-in was difficult as the contact did not answer the phone until the third try. Communication with him was sporadic and unhelpful. The villa was not what we expected. The outdoor furniture is not what is shown in the pictures. We would not recommend this accommodation and will not stay there again.