「Amazing hotel with exceptional customer service. Every member of staff was attentive and went beyond to ensure my stay was perfect. The warm welcome from check in to the unexpected team check out will stay with me and I will most definitely stay there again when visiting Chitwan in the near future. Special mention for Manager Ashok and F&B staff Stuti and Anup.
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「I paid for a room at this hotel, and as we arrived, we soon discovered that it doesn’t exist anymore. We were unable to be refunded by the new hotel that have taken it over and were forced to pay to stay somewhere. Terrible, terrible service, can’t believe they didn’t warn us at the very least since I booked five months in advance」
「The hotel is very far 1 hour by taxi from Sauraha where the national Park is in. So, I chose the jeep safari tour from the hotel which didn't take us to the national Park, instead to the buffer zone only.
The tour was good but very expensive.」