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ジ アルゴンキン ホテルの口コミ

2.5 out of 5
ジ アルゴンキン ホテル
864 Queen St E, Sault Ste. Marie, ON

口コミ

5.4
評価 10 - 133 件の口コミ中 14 件が非常に良い" "
評価 8 - 133 件の口コミ中 25 件が良い" "
評価 6 - 133 件の口コミ中 34 件が普通" "
評価 4 - 133 件の口コミ中 25 件が不満" "
評価 2 - 133 件の口コミ中 35 件が非常に不満" "

6.2/10

清潔度

6.6/10

スタッフとサービス

5.6/10

設備とサービス

5.2/10

施設のコンディションと設備

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
値段にしては素晴らしい
ツアートレインに参加するための宿に使いました。 ツアー集合場所まで歩いて行けるし、個室で何より安いので学生で諸経費安く済ませてツアー参加したい人にはオススメ ただ田舎街なので空港からダウンタウンまでの移動方法はタクシーしかないので往復80ドル持ってかれます。 あと田舎街なのでホテル周辺にはレジャー施設などありません 楽しみは紅葉ツアーくらいです

4/10 (不満)

MB、Toronto

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
From the outside nice looking old hotel. Inside it was rundown and not the cleanest. We only had one towel and the coffee maker still had old grounds in it. No where to hang clothes or even put your luggage
2019 年 10 月に 2 泊滞在
Algonquin Managerからの返信 (投稿日 : 2019 年 10 月 9 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is awesome but little cleanliness problem. They helped in everything.
2019 年 8 月に 2 泊滞在
pila からの返信 (投稿日 : 2019 年 8 月 27 日)
we are glad to hear the staff was helpfull how can we improve on the cleanliness

4/10 (不満)

Robert

気になった点 : 施設のコンディションと設備、客室の快適度
Don't book this hotel!
My biggest complaint is the community bathrooms that were not mentioned in the description of the hotel. Small rooms, poor water pressure in the community bathrooms and no air conditioning, which was also left off of the description. I wouldn't stay here again for free.
2019 年 8 月に 1 泊滞在
Hayley Front Deskからの返信 (投稿日 : 2019 年 8 月 5 日)
we are so very sorry you were not happy, we give you the room you booked at very accessible price, we have rooms with air conditions and private washrooms for only a few more dollars the description of the room is accurate you choose a room with a shared washroom we would have given you an upgrade if you had mention it . we hope you have a nice day .Sincerely,

4/10 (不満)

宿泊されたお客様

2019 年 7 月に 1 泊滞在
Hayleyからの返信 (投稿日 : 2019 年 8 月 28 日)
Thank you for staying with us.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Historic hotel close to the lake
Small room but recently renovated (including the bathroom). Comfortable and close to sites such as the Bush Plane Heritage Museum and the boardwalk. Historic hotel, a unique experience.
2019 年 7 月に 1 泊滞在
Hayleyからの返信 (投稿日 : 2019 年 8 月 8 日)
thank you for staying with us!

4/10 (不満)

Jose

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在
The Manager からの返信 (投稿日 : 2019 年 7 月 10 日)
Thank You for staying with us !

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Quiet lots iof parking spots, location is good, nice owner,
2019 年 1 月に 3 泊滞在
Front Desk Managerからの返信 (投稿日 : 2019 年 3 月 31 日)
Thank you for staying with us.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
2019 年 1 月に 3 泊滞在

2/10 (非常に不満)

Loïc

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A fuir
Froid, pas de chauffage malgres ma demande, gelé quand on sort de la douche, toilette qui fuit en permanence et se remplie et fait du bruit du coup en permanace, lavabo qui fuit avec une bassine sous le syphon pour récupérer leau, personnel qui ne parle pas français, cherrrrrrrr pour ce que s'est !!!! Inadmissible. Lit défoncé, creusé !! Chambre miniscule, vieillotte, avec des câbles électriques dont on évités de s'approcher !
2018 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2018 年 10 月 5 日)
Tout ce que vous dites est un gros mensonge, la police vous a enlevé de l'hôtel pour avoir agressé une femme au métro et maintenant vous êtes en colère contre nous, nous n'avons rien fait de mal, la chambre est parfaite. De nombreux clients ont séjourné dans cette chambre et tout le monde était heureux.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Belle vue sur le pont international, parfait pour une nuit
2018 年 8 月に 1 泊滞在
Management Algonquin Hotelからの返信 (投稿日 : 2018 年 9 月 5 日)
ThanYou for staying with us hope to see you again in the future

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I can see how some people wouldn't like the Algonquin--it's not a super modern place in a picturesque part of the city. But it has tons of character, comes with your usual wi-fi and TV, and the price is nice.
2018 年 8 月に 1 泊滞在
Manager Algonquin Hotelからの返信 (投稿日 : 2018 年 8 月 29 日)
Thank You for staying with us.

8/10 (良い)

Heidi、Winnipeg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean room, very comfortable beds. Air conditioner would have been good (we were there in hot and humid August), but the fan provided was helpful.
2018 年 8 月に 1 泊滞在
Manager Algonquin Hotelからの返信 (投稿日 : 2018 年 8 月 18 日)
Thank You, for staying with us .

6/10 (普通)

NYC、Canada

良かった点 : 清潔度、客室の快適度
Hotel close to old downtown core where access to restaurants.
2018 年 8 月に 1 泊滞在
Manager Algonquin Hotel.からの返信 (投稿日 : 2018 年 8 月 18 日)
Thank you ,for staying with us.

10/10 (非常に良い)

Andrew、Sarnia,ON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was very courteous and professional. Room was very clean and hotel was very quiet. Will definitely stay again and highly recommend to others.
2018 年 4 月に 1 泊滞在
Algonquin Hotel Managerからの返信 (投稿日 : 2018 年 8 月 15 日)
Thank you for staying with us,

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
No shower or enough wall plugs. But the price was very good.
2018 年 5 月に 1 泊滞在

6/10 (普通)

Dezi

良かった点 : 客室の快適度
Can’t beat’m, join’m
Bands were loud so I joined them in the club on the main floor.
2018 年 6 月に 1 泊滞在

10/10 (非常に良い)

Marko、SSM

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
center of the city close to everything
The hotel is almost 130 years old Victorian style building, very modern rooms, great staff, I was really impressed that I was a little late for my check-in and was offered that I could check-out a little later in the morning if I needed to...very nice. The price is amazing, I am definitely making my reservation right away for my trip back through northern Ontario @ The Algonquin Hotel in Sault Ste Marie...Thank You, for making this a wonderful stay on my travels.
2018 年 2 月に 1 泊滞在

8/10 (良い)

Dave、Peterborough

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Tired. Just needed a place to sleep. Good night. Clean, friendly staff, quiet.
2018 年 2 月に 1 泊滞在
Mrs Fiser Hotel Manager.からの返信 (投稿日 : 2018 年 2 月 18 日)
Thank you for staying with us .

2/10 (非常に不満)

Yvonne、Thunder Bay, Ontario

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charged My Credit Card When I Didn't Stay
I cancelled my reservation on "Their" site over 3 weeks in advance and was charged for 3 nights. I've been trying to straighten this out but nothing. "Renter Beware"!! I will never make reservations there again or stay there.. Have posted my experience on my FaceBook!!
2017 年 12 月に 7 泊滞在
Mrs Fiser Hotel Manager.からの返信 (投稿日 : 2018 年 2 月 18 日)
Dear Yvonne please contact the Algonquin Hotel since we have not charged anyone for not staying here ,the only time we charge for a no show without a 24 hour notice is on high season since when a reservation is made the room stays booked for 24 hours and we do not have our own booking site is all done through outside reservations systems,

8/10 (良い)

Gabriel、Toronto

良かった点 : 清潔度、スタッフとサービス
Well located hotel with really friendly staff.
I stopped on thos hotel on my to Toronto amd had a very good sleep.
2017 年 9 月に 1 泊滞在

10/10 (非常に良い)

serge、montreal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
cozy
no frills just needed a place to crash. front desk was very friendly and accomodating
2017 年 9 月に 1 泊滞在

2/10 (非常に不満)

Taylor、ottawa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty, smelly, unpleasant staff.
Unclean rooms with terrible scent. The hotel staff smelled of weed and was unkind.
2017 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2017 年 9 月 9 日)
we are so sorry you had a bad experience ,we addressed the problem and hopefully you give us a chance in the future .

2/10 (非常に不満)

Kristian、Vancouver, BC

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The worst hotel I've ever seen.
Small room with 1 bed. there is no table. The private washroom has old bathtub with no head-shower, which make it unusable. There is no elevator so you will have to climb wooden stairs with your stuff. The reservation was on wrong date which they didn't cancel and the hotel charged me again. I had to call the hotel and Expedia, but I didn't get back my money. This hotel needs tear down and rebuild with new standards and new owners. Don't go there...
2017 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2017 年 9 月 3 日)
so sorry you had a bad stay, for only a few more dollars you could have stayed in a suite or more well suited room for your needs, its not our fault you did cancel your reservation and were charged.And this is a Heritage building that could never be torn down

2/10 (非常に不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not the greatest
You share a bathroom with the entire floor. The bar is in the same building so you have loud music coming through the walls until 2 am.
2017 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2017 年 9 月 3 日)
we haven't had any any live entertainment in a few weeks when did you stayed here?

2/10 (非常に不満)

David

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Un vacarme fou
À notre arrivée, personne n'était en place à l'accueil, nous avons dû aller voir le tenancier du bar afin de pouvoir faire notre check-in. Ensuite, bien que minuscule, la chambre semblait propre, les salles de bain également. Toutefois, une odeur de cigarette persitait dans la chambre et les salles de bain. Jusque là, pas de problème majeur. C'est plutôt vers 23h que notre séjour est devenu infernal. Nous dormions depuis 2 heures lorsque la chambre s'est litéralement mise à vibrer. Nous nous sommes réveillés sous un vacarme accablant! La musique du bar était tellement forte que nous avions de la difficulté à nous entendre! Les meubles tremblaient! On ne parle pas de petites résonnances, mais bien d'un vacarme innaceptable. Lorsque nous sommes sortis afin de nous plaindre à l'accueil, le préposé nous a simplement dit que la situation était normale considérant que nous étions dans un hotel! Nous qui croyions qu'un motel permettait d'avoir une bonne nuit de sommeil, apparemment non! Nous avons quitté l'endroit verd 12h30 considérant que c'était invivable et avons repris la route. Au final, nous avons payé 70$ pour prendre une douche et avoir deux petites heures de sommeil. Nous ne recommandons pas du tout cette place. Personnel condescendant et manquant de respet.
2017 年 8 月に 1 泊滞在

8/10 (良い)

Melissa

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Quirky old hotel
Very cool old building. Bad thing about this hotel had shared bathrooms down the hall but luckily we booked the suite with private bathroom. Friendly owners. Nice walking distance to water/boardwalk
2017 年 8 月に 1 泊滞在
Hayleyからの返信 (投稿日 : 2017 年 8 月 14 日)
Thank you for staying with us !!

10/10 (非常に良い)

Vladyslava

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stuff, clean rooms. We felt very welcomed.
2017 年 8 月に 1 泊滞在
Hayleyからの返信 (投稿日 : 2017 年 8 月 14 日)
Thank you for staying with us !!

10/10 (非常に良い)

Rae-annon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would book again
We had a great stay, evening staff went above and beyond to make us feel welcome and engage our kid-he really felt special! Only hotel we found with movies and the character of the building was really charming!
2017 年 8 月に 1 泊滞在
Hayleyからの返信 (投稿日 : 2017 年 9 月 3 日)
Thank you for staying with us !

4/10 (不満)

Suzana

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Historical building disappoints.
Unfortunately the hotel is not well kept. The corridors smell badly of urine, carpets are old (which does not justify lack of cleanliness) and there is a bar on the first floor with loud music it closes at 11pm. I asked for a room switch, offering to pay for extra room if they did not have a double room. The lady tried hard to be nice and gave me an explanation about testing the sound system and turned the music down, but not to an extent that allowed rest. Music went on until 11:30pm. Toilet paper was not available in the room and we had to ask for towels for the 3rd guest, even though it was a doble room booked for 3. Not a big deal, though shows the level of service available. It is a pity since the building is a historical spot and really nice architecture. Very well located with lots of parking. Wi-Fi is ok.
2017 年 8 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
poor
2017 年 7 月に 1 泊滞在

6/10 (普通)

Lisa、halifax, nova scotia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Just needs a little more love
The hotel is in a neat old building with lots of character. The guy at the front desk was very friendly and accommodating. He watched tv a little loud throughout the night and our room was close to the front so we could hear it. Just needs a little improvement on the front of house appearance and overnight ongoings and the hotel is on its way to being fantastic. Thank you!
2017 年 6 月に 1 泊滞在
Pilaからの返信 (投稿日 : 2017 年 8 月 12 日)
Thank you for your input ,we will inform our staff ,they probably did not realized how the TV volume could be heard upstairs .Have a wonderful day !!,the Algonquin Hotel Manager.

6/10 (普通)

Jennifer

良かった点 : スタッフとサービス
Convenable pour une nuit
Convenable pour un arrêt d'une nuit lorsqu'on est sur la route. Il y a présentement des rénovations, mais ça n'a pas dérangé notre séjour qui fut calme. Puisque nous étions dans une période peu occupée nous avons eu le droit à un surclassement et les employés nous ont même donné de la glace pour notre glacière, ce qui fut très apprécié.

6/10 (普通)

Lyle

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Might go back
It was ok

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Location is great.
Location of hotel was close to three tourist sights and the building has great potential.

6/10 (普通)

Amy、London

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice Simple Hotel
I've lived in the Soo for 2 years before staying here for a visit. Was a nice hotel, very clean and comfortable. Not creepy looking like some people would say. Would stay again

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

Jaeseung

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
If you want cheap but also don't mind old smell, no shower head, this is good deal. Although, be careful of scam for key deposit. They took deposit and wrote it down but next morning, it changed to lower amount lol. Get a receipt. It was just funny.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
We told the clerk that we were already billed for this since we made the reservation a year in advance from expedia and i have all the receipt if needed as a proof.However we were made to pay again plus $20.00 deposit which was given back to us on check out.Totally a very disappointing experience.I made a complain to expedia about this experience.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just plain bad.
I'm not fussy, I've stayed in some dumpy places, usually cheap outweighs anything else, but this place was just bad. I got a 3rd floor room with no elevator (no elevator, just old creaky stairs.) There was no air conditioning in the room, not fun in August. No shower, just an antique bathtub shared with the neighboring room. Door did not have a working lock. Bad odor in the halls. Long hairs on the sheets. A surprise $20 key deposit, which is even more useless because the door didn't lock. Just awful. Stay anywhere else.

4/10 (不満)

viktor

気になった点 : スタッフとサービス、施設のコンディションと設備

6/10 (普通)

Jeffrey、Brainerd, MN

良かった点 : 清潔度
A 130 year old hotel is being refurbished by new owners. It is very clean and small rooms are comfortable. I rate it very good for travelers on a small budget.

10/10 (非常に良い)

Compar、Vancouver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Price
The hotel looked like an old castle, but the room was was very modern. and comfortable. It took no time to check in and I was able to check out an hour later the day I left with no additional charge. There was a bar/lounge on the main floor with various music memorabilia on the walls and a large patio to sit outside. Overall, It was an unexpected, enjoyable experience for an excellent price.

8/10 (良い)

Barry、Australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet and comfortable
I spent a few nights here on through the week; staying Monday and Tuesday nights. The place was nice and the rooms were comfortable. Since it was weekdays, the "nightclub" people mention about was not running so nights were quiet. The recently upgraded shared bathrooms were nice and clean. This was a great, cheap little place to spend time in Sault Sainte Marie

2/10 (非常に不満)

Melanie、ON

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible hotel in a sketchy area.
The bed sheets were dirty with hairs and blood stains. The towels had hairs on them as well. The rooms air was sale and the heater (which we could not turn down) was so high and didn't help the rooms air quality. Don't e deceived by the pictures, you can find better for the same price in Sault St Marie.

2/10 (非常に不満)

sam、london ontario

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don't go
One of the worst hotels I have seen in my life, no towels, no tissue paper, sooo old and outdated. I will never go back.

6/10 (普通)

Maurice、Québec

良かった点 : 客室の快適度
気になった点 : 清潔度
Rien n'est parfait
Nous n'avons pas eu accès au Wi-Fi gratuit, faute d'instruction dans la chambre. Nous sommes partis de Québec à 6h30 et sommes entrés à l'hôtel à 22h30 et, après être allés manger, le préposé n'était plus disponible pour nous informer sur «comment avoir accès». Dans la chambre, le rideau de douche n'allait pas assez loin et ça coulait sur le plancher; il n'y avait pas de serviette de bain, que des serviettes à main. Le préposé a été très avenant et très aidant pour le reste. Au départ, le lendemain matin 9h, quelqu'un a trouvé le moyen de le critiquer parce qu'il ne nous aurait pas donner la chambre que nous avions réservée. A l'heure où nous sommes arrivés, sans avoir soupés, nous avons apprécié qu'il nous donne la première chambre près de la réception.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid if possible...
I stayed for one night at this this place. I looked at the rating prior to booking the place and did not pay attention, as i told myself i am only staying one night so i can handle it !! Washroom: Be careful as they have limited rooms with washrooms inside, This place is like a hostel where there is shared bathroom on the floor for multiple rooms. I had to pay extra (yes over what i have paid on expedia) to get a room with a bathroom. This is not mentioned on expedia so be careful. Cleanness: The room and washroom was nothing but clean. There was only two small towel in bathroom which was both stained. Also the pillow cases were stained. I had to use my own towel and blanket. Noise: The hotel has a bar, although my room was on not directly above the bar, my whole room was shaking. And remember i said the washroom is shared, you will hear people going to the washroom and slamming doors all night. So make sure you have a ear plug if you are planning to sleep. Amenities: Nothing to mention here, the bathroom had two very old soap, and no shampoos. Overall i say just try to avoid going here even if for one night.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was awful and the scum bags stole my money
Hayleyからの返信 (投稿日 : 2016 年 2 月 6 日)
The front desk never received any complains from our guests of money or items missing, ever ,there are security cameras in every public area of the hotel if anyone entered your room it was recorded you should have informed us at the time .

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful experience, honestly.
My reason for staying was travel, passing through the city. Honesty, this was one of the worst hotel stays of my life. I'm not that hard to please, but this was awful. The area of town was comvienent, and there were lots of shops and amenities nearby so that was nice. Firstly, upon arriving in my room, I found what is probably the most insecure locking system for a door- leaving me to pull the dresser in front of the door at night. The shared washrooms weren't a big deal, and I wasn't expecting much since the whole hotel had a very musty-esque feel, but there was literally vomit all over the toilet and floor, the other washroom on that floor had water all over the floor- a step up from vomit, however. There is a bar on the ground floor which, inconveniently for me, was having a party that night. I was on the 3rd floor and the entire hotel was shaking, music excessively audible. If that wasn't bad enough, there were people yelling and talking through the halls and outside all evening. Another patron of the hotel was also using the computer in the hall to blast techno music. Despite calling the front desk and complaining, no change was made. This was an awful experience and I left the hotel more tired than arriving. For the extra few dollars, it would have honestly been worth it to book somewhere else and feel safe and actually sleep.