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"Friendly staff, excellent location "

"External doors to balconies on Lowe level floors could not be locked, staff seemed lost to resolve, 3 rooms later it was resolved. People partying on balconies well past 3am in the morning. Extensive building work ongoing next door - avoid at all cost."

"This is an airport transfer hotel. Easy to get to shuttle. Food was great. Rooms... Well its a layover hotel. Convenient hourly shuttle to airport "

"Being a fourth-time returning guest usually earns you a bit of "VIP" treatment, or at the very least, some basic recognition. To be met with a wall of "no" regarding timing and a management team that seems to be playing hide-and-seek is a major service failure. They have zero flexibility with early check in and late check out."

"Boas instalações,.equipe"

"I was very impressed. Excellent hotel and convenient location. One of the best parts of Guarulhos. Very nice hotel room. "

"The hotel was fine. A few places to eat right on the same block. Train station one block away, and the Train system was pretty easy to navigate. The area isn’t as sketchy as it looks from google street view. A few homeless around."

"Good "

"The hotel is so beautiful, staff so helpful did their best to understand our request, there’s a 24/7 bar food is good, and close to the hotel. "