10/10 (非常に良い)
Jasmine
グループ旅行
2025 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip.
The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular.
This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation.
Jasmine
2025 年 7 月に 2 泊滞在
