Santiago do Cacem Castle

I was happy I checked and saw that the reception closes at 10pm and asked for late check in help. They sent detailed instructions that were great. We did encounter a young Chinese man who was panicking when he got there because he apparently did not know about the 10pm closing. It would be good if they reached out to people to let them know. We were able to help him so it worked out but otherwise he was on the street with no idea of what to do. The room was good, spare, but clean. Great location. Great price. Would stay again for sure. Wasn’t sure of the nice bottle of water was free or not so didn’t use it. Maybe let people know. I was afraid of some high charge if we drank it. Anyhow, liked the place, loved the location. Wished we could have opened the window but otherwise it was great.

Great hotel, everything was excellent and exactly as stated.

The hotel apartments are well appointed and in a great location. The pool area which is a big draw especially in summer needs some renovation and the pool needed more regular cleaning.