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"Everything was good, food is 5 stars, everything is clean, staff is amazing. Only down side that makes me rethink another visit is the price charged to use the swimming pool, £15 for 2 hours, considering is a 4 stars hotel, and if you have a bad weather you run out of any leisure options... really think this could be less. "

"Super belle vue de notre appartement mais hôtel où n entend bcp de bruits des hôtels autour mauvaise expérience de nuit avec qqun qui a fait le part jusqu’à 5 heures du matin"

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"The best hotel!! Everything was perfect for us and Tossa de Mar is amazing. So beautiful. ! Muchas Gracias!"

"Absolutely unacceptable experience. From the moment I arrived, the staff came across as arrogant and completely unprofessional—hardly what you expect from a supposed 4-star hotel. When an issue came up, I had no choice but to escalate it to the manager, and even then, I was treated with a shocking lack of respect. No apology, no accountability—just attitude. As for the rooms, calling them “basic” is generous. They feel outdated, poorly maintained, and nowhere near the standard this hotel claims to offer. There’s nothing remotely luxurious or even comfortable about the setup. Honestly, this place does not deserve its 4-star rating. It’s overpriced for what it offers, and there are far better hotels nearby that provide much better value for money and, at the very least, treat their guests with basic courtesy. I would not recommend staying here."

"Clean, good ambiance, staff and activities were great. "

"Clean hotel"

"This is an excellent hotel. Excellent breakfast and restaurant is first class. Would highly recommend and would definitely stay again "

"Fantastic stay checkin could have been a little better but everything else was exceptional best hotel in Santa Susanna "