Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was great for our needs and we had a very nice vacation. It was probably the cleanest house we have ever rented. Also the kitchen was stocked well and the furniture was comfortable (all important things to us). There were 5 beach chairs in the garage which were very useful. There were several issues that came up that I will mention here as they may be helpful to address for future guests. One, the instructions for the gate were not provided and were not in the app anywhere. So, when we arrived in the evening, we couldn't get in until someone came along that lived in the community and let us in. We called the emergency maintenance number, but had to leave a message and waited about 15 minutes for a call back. The person that called me back gave me what she said was an "old code" to try the next time we went through, but she wasn't sure it would work. I had ordered groceries ahead of time to be there when we arrived, but since I had no gate information, they cancelled my grocery order. Second, the golf cart is not very powerful. The description says street legal, but it wouldn't go over 25 even on the downhill fully charged. So, we took it to the beach and back to the house only. The one time we took it down 30A, it was clearly not powerful enough, so we returned home. Next, the community pool was nice - beautiful and clean, but it is not heated and was like ice water to swim in. The water in the ocean was warmer in April. Our kids love a pool and unfortunately, they went in one time and it was just too cold. Lastly, the wifi did not work for us to log into for the entire week we were there. The tvs were connected, but we couldn't connect laptops for work or phones to the wifi at all. The management company responded to my emails pretty quickly and then 2 separate people came by to troubleshoot, but couldn't get it working while we were there. The second person said a technician would have to come out, but it didn't happen while we were there.