2/10 (非常に不満)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 1 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is supposed to be a hotel. It’s a house that was turned into a hotel. Hotel is not even the word. I have seen hostels that are better maintained. Everything was run down. There is no restaurant as they advertise. Or a café. I was given a small room with 4 beds crammed in. The room has no windows. The door to my room was right in line of sight to the lobby and main door. The door was a glass door with a curtain that was too short to cover everything. Not even a blackout curtain. So if my door, and the lobby door was open you could literally see me sitting in my toilet. The door could not be locked from inside. The property itself is really run down and dirty. Furniture was stained. Couch is a white/yellow color with was looks like liquid stains. The room was next to the laundry room. The laundry room had no door. I heard the washer run. The room did have some type of glass mosaic window but every time they turned on the light in the laundry or some kind of office they had, my whole room would light up. There was no curtain or way to block the light.
They have a "pool" but really is just an oversized water feature. The photos they show are cropped and zoomed in. NOTHING is what those photos show. Except the sky which they had no control over it. Their "included breakfast" was a cup of hot chocolate, scrambled eggs and a slice of white bread. Not toast. Just the plain cold bread. No butter or anything on it.
The people that work there were rude. Just avoid all together.
宿泊されたお客様
2021 年 1 月に 8 泊滞在