Find Boutique Hotels in Santa Maria, CA

"Clean room, spectacular location, central and very good customer service. 10 out of 10"

"I have stayed at the Santa Maria Inn multiple times for business and recently for personal reasons due to a family loss. Based on past positive experiences, I recommended it to my family for a family service. Upon arrival at 2:00 PM, I requested a slightly early check-in but had to wait until 3:00 PM, causing me to be late for the service. Even then, the room was not ready, and I had to return later to check in. I discovered the room had a single king-sized bed instead of the reserved two queen beds. The front desk apologized and offered a rollaway bed, which was not ideal. At midnight, we faced a door issue; the rollaway bed blocked access, and the upper latch was engaged. My keycard didn’t work on the second door. A staff member made new keycards but couldn’t open the door, requiring an engineer’s help at 1:15 AM. Despite the staff’s efforts, the experience was disappointing due to the series of issues, including not being able to check in on time and not receiving the reserved room. "