4/10 (不満)
Sophia
2024 年 10 月 31 日
気になった点 : 清潔度、施設のコンディションと設備
Our stay was not luxurious as we hoped it would be. The road to the property were full of potholes. The living room had no air-condition just a ceiling fan. The TV in the Livingroom did not turn on, however the TV in the room only worked when poor wifi was on for a limited time mainly off. I sent an email communication informing them I need wifi for work, with no response We had no cable to watch local news. My family and I rushed out to make and appointment and we then received an email about leaving the air conditioner on scolded like a child. The stay at this location was not what we expected, as the pictures does not reflect how it looks in person. We were not able to take a shower before we left to the airport due to no water. Communication was sent requesting for water to take a shower, with no response. When we left the property we then received an email informing us where to leave the keys, and how to leave it. Communication should have be better, not only when it served their purpose. No follow up on Wifi issues, and water before heading to the airport, gate issues, and parking as our rental was left outside the gate majority of our stay.
Sophia
2024 年 10 月に 6 泊滞在