The check-in process (even during COVID) was very efficient. The property was clean, and spacious upon first impressions. We had a leaky faucet one day and the on-site maintenance was there in minutes to fix it for us. We were disappointed that the facility was not renting kayaks or paddleboards, because of COVID, but other condo complexes nearby were providing these for guests. I would suggest the owners upgrade the pull out couch, it was a terrible mattress and was so loud that it was hard to sleep! The kids took turns sleeping on the cushions rather than on the actual pullout bed. I would also suggest stocking the condo with some blankets. No blanket was provided for the pull out couch. The condo facility did provide a "blanket" when requested, but all it amounted to was a paper gown. Other than that, the complex was great, the beach and beach chairs were perfect, and we had a fabulous time!