We got here 5 after 5 so we had to check in at the after hours location. All ran smoothly. When we got to property we realized that it has uncomfortably warm. We thought that they had AC off to conserve energy. By the time we had everything upstairs, we realized that that was not the case. We called the after hours number. Spoke to a lady who has very polite. We never got a call, but a nice gentleman showed up at our door about 45 after our initial call. It took him 5 minutes to realize that he needed to call a technician. He took my number and said that he would call no matter what,within an hour with an update. We decided to take a walk in the beach. Exactly 1hour later he called me to tell me tech was on his way. When we went back upstairs the tech was pulling up and had AC running back again in less than 10 minutes. Needless to say that our first 3 hours were unpleasant, but we loved the property and how close we were to all l other family members. Front office staff were all nice and gave us helpful tips to enjoy our stay.
I gave a 4 for cleanliness because to floors felt sandy as soon as I walked in. (We leave our shoes at the doors)