San Rafael Vacations from ￥129,840

The hotel is great. Big, surrounded by nature, trees, a river, 2 excellent swimming pools and the staff is very friendly. Our room was simply perfect. The restaurant is a joke, a bad joke. They got almost nothing to serve. They dont even show you the menu because 70% of the menu is out. So you will eat what they got, not what you want. Quality of the food not good and terribly expensive.

Amazing place and Andrea was the perfect host!

A beautiful setting with flowering plants, birds and butterflies. Clean with very friendly staff. The one draw back was our room was very close to the restaurant so that we had no wifi (my guess it was supposed to connect with the router at the restaurant but it didn't ). I could stand outside other cabanas and log in... First world problem. Otherwise quiet and nice. La Fortuna is a crazy busy town so you really can't walk from this hotel anywhere as the roads are narrow and cars are a bit fast.

The room was nice and big, but the lighting is dark. The washroom has the most issues, the fan is too loud, no where to hang a towel, little counter space, the shower is too deep (hard to step out) and it is too narrow. The toilet paper is too high up which is not a big problem. You can hear staff working outside all night. Hear animal scratching outside. The worst is they sell thousands of day passes, so the hot spring pools are packed. The grounds and pools are very beautiful. Good towels, sheets and bath rubs. Food is good enough but not great. Service is ok. Not worth what we paid.

Just an incredible experience and best service of any hotel ever!!